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“Very good experience of visiting this store. Jack, provided professional assisted and fix my issues. He switching different techniques to solve the problem. I really appreciated. I am strongly recommended this store.”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
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“I went in with a question about my TV remote which was malfunctioning. As soon as I described what was wrong with it, the customer service rep wasted no time in getting a new one for me. I was very impressed with the efficiency and quality of the service.”