{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I want to say I had a great experience at this store. Jonathan was amazing and very helpful and knowledgeable. His staff was also. I’m enjoying my New Apple Phone. I would recommend going there.”
“Jardel was super helpful in getting my new phone setup! He was helpful at explaining things and patient in answering our questions. He did everything he could to make it a perfect, 5 star experience and we look forward to visiting this location again in the future.”
“I couldn’t be happier with the service and product I received today. Riccardo was phenomenal. There’s a lot that goes into these services, and Riccardo was patient with me and understood all of the intricacies involved. As far the product goes, I substantially improved the quality of the internet at a much lower price than I was paying.”
“Erick was great until something went wrong with the phone. Then I was told I would have to go to the Apple store to have the phone replaced. All calls would go to voicemail. He tried to fix it. but couldn't. I wanted the phone replaced. Not happy.”
“Shane was super helpful - answered my questions quickly and recommended the best product and solution.
He was also super patient when my phone died halfway through the transaction and I was using Apple Pay 😅.”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“My mom got a flip phone and was having problems using it. The young man was extremely kind and helpful. He took the time to show her how to use the phone. She couldn't remember her password so he asked if she checked her messages and she said no. She said that she doesn't check voicemail so he suggested that she doesn't bother with it,this mad her extremely happy. Hee even showed her how to look up missed calls. My mom left feeling confident about using her phone.”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“I had an excellent experience at the Verizon Wireless store in Billerica, MA. From the moment I walked in, Ramon was welcoming, knowledgeable, and genuinely helpful. He took the time to answer all of my questions and explain my options clearly. He made the entire process of upgrading my plan and purchasing a new phone smooth and stress-free.
What really stood out was Ramon's knowledge of Verizon processes, his kindness, and patience. I never felt rushed or pressured, and he went above and beyond to make sure I left completely satisfied. Customer service like this is hard to find these days. I wanted to tip the man, but he refused and let me know he was just happy to be doing his job to my satisfaction.
I highly recommend working with Ramon at Verizon Wireless Billerica, MA location to anyone looking for honest advice, great service, and a positive experience overall. Give this man a raise, he deserves it!”
“Luiz at the Verizon store was friendly and extremely knowledgeable of the many products in the store. He helped me with replacing my damaged phone and porting what wasn't damaged onto the new one.”
“Such patience! I didn't just pick up a new phone, I got help transferring everything from the old phone to the new one, as well as answers to all my (dumb) questions!”
“Outstanding customer service by Miguel Garcia, friendly service without all the upselling!
Got my new IPhone Air today and he set up everything for me and even helped me box up the old phone to send back.
Great service is hard to find nowadays, I would highly recommend going to this location for all your phone needs and you’ll leave a very happy camper.
This is my go to Verizon store going forward!
Please recognize Miguel for his excellent service today!”
“If i could find the survey I would sent a positive one, but since I can't find it, this is the only place I can tell anyone that the people working here always help me out and aren't pitching me anything, they arent up-selling me, they've been helpful the past 5 visits over the years, particularly Jason I believe his name is - who helped me out twice, and the man who helped me with picking headphones today, David. Appreciate you guys being helpful and genuine, not just what people imagine of a typical salesman. These men deserve raises, thats all I'm saying.”
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
“Luis and Jaye were so kind and helpful. They were accommodating during an extremely hard time and only within days of our mother's passing. I was a mess dealing with complex loss and family issues trying to get a phone into my sister's hands that had been out of contact with us for months. I live in WA state and was back east under this emergency circumstance and they tolerated my highs and lows during this challenging time.
Jaye went out of his way to work through the challenges I was having with the cell phones, but most importantly, he showed genuine compassion.
Both Luid and Jaye are an asset to this T-Mobile.”
“Ledi and Nate solved an issue that 4 hour of customer service couldn't.
Best T mobile store in the greater Boston area.
Hands down.
I highly recommend ? ?”
“Luis was such a nice worker there. He helped both me and my mother and was patient and understanding. He was very knowledgable and knows what he is doing. Overall great experience. Thanks luis.”
9AM - 1PM 2 - 5PM
956 Massachusetts Ave, Arlington
Internet Service Providers
“Was having constant issues with internet and it happened to appear to be ok right before the technician came but the technician did look into the issue a lot further and found out the problem. The problem was resolved.”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“I had multiple people all helping me get the best I could and it was great. They legit communicated great with each other all helping get best. Great experience (I've never had a good experience changing carriers before) - ha I see my boy thought so too below”
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
“Marcos was such an amazing help figuring out my bestfriend’s phone!! He was so kind, patient and super helpful. 10/10 experience and a example of why i stay with verizon. I will always look for Marcos to help me out!”
“I had an awesome experience at this Verizon store. The representative (Kyle) was incredibly helpful, smart, and very patient. He explained everything clearly and made sure I understood all my options without rushing me. He also made sure I got the best deal possible. The whole process was smooth and stress-free. Great customer service—I really appreciate the time and care he put into helping me.”
“Raulito M was amazing he went above and beyond to help me and my husband get new phones. He stayed past the time he was supposed to end his work day and he got us all set up and deserves these 5 stars! If you need your phones or anything fixed go to Verizon in Malden ask for Raulito!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“My screen protector was shattered. I walked into Wilmington Verizon store where I got my iPhone 17 last year. The store technician walmly received me and promptly replaced the screen protector free of charge.”