At the Sleep Number® stores, customers can individualize their sleep experience with adjustable beds that allow each side to be set to the ideal firmness, support, and pressure relief. The Sleep Number® smart bed is the only one available with SleepIQ™ technology to track and optimize sleep. The stores offer a variety of bedding options to complete the sleep experience. Customers praise the knowledgeable and helpful Sleep Professionals who assist them. Cristina in the Burlington, MA store was very responsive, patient, and made the experience smooth and enjoyable for customers. Vedant in another store was outstanding in guiding customers through the choices without any rush. Alison in the Salem, NH store showed exceptional care and professionalism in handling a complicated order, communicating with the customer and the company to straighten things out. The stores provide a great variety of mattress options for customers to try out and decide what best suits their needs. The shopping experience is described as hands-on and not pressured. The stores also have convenient parking, including handicapped spots. Overall, customers highly recommend the Sleep Number® stores and the helpful Sleep Professionals who provide an individualized and pleasant mattress shopping experience.
Sales staff were knowledgeable and very easy to work with. Great selection of products in every price range. I left the store knowing my purchase was exactly what I wanted and met my needs without any sales pressure . Thanks Cristina and Mike for a great experience in your store.
December 2025
Cristina was very helpful, knowledgeable and professional. Also she was responsive with follow up emails after the visit. Many kudos to her!
July 2025
Cristina in the Burlington store was so great to work with and made us very comfortable in choosing the right bed. Will definitely reccomend to others!
