Customer service is not a priority at Talbots Burlington MA. The managers gather to talk among themselves on the sales floor, and they leave one person at the registers who is also responsible for taking phone orders. Then when you call them on it, they get defensive. AVOID.
September 2022
At 5:48 I stopped in knowing they close at 6. Met at door and told sorry we are closed. If you can't work the hours get out of retail!! Well aware of 6 closing!!
December 2021
I was there wanted to exchange clothes bought online to the different size, different color but same price. They did a return but won't let me exchange with the same price that I got with the deal for my returned one. This is not what they claimed "60day free exchange".