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“Bought a winter jacket in Nov. and the zipper broke in Mar. Brought it back and they replaced the jacket and gave me a credit since the jacket is now on sale. Great customer service. Thank you.”
“Wow, we had been having a swimsuit crisis (this happens every year with my daughter, who is now 11 years old but has gone through puberty a bit earlier and is **VERY** sensitive about her body) where nothing works, and a woman on staff (maybe manager?) swept in and SAVED the day! She knew JUST what to say to sell my daughter on finally trying (another) swimsuit (we had to order it from home, full coverage high waisted swim bottoms, but it's on the way!). I am seriously so thankful to this staffer! She was like our swimsuit fairy godmother.”
“Isabel & Eva are wonderful! Made my shopping experience terrific and a breeze! Loveeeee my new woven tote think it’s my new obsession… thanks girls and thank you Madewell for not disappointing! Visit them everybody and will definitely be back :-)”
“Accidentally lost my car keys while shipping in here and the employees were beyond kind and helpful!!! Luckily I found them after 45 minutes of searching but wanted to thank all of them for helping :)”
“Beautiful store; great service and beautiful clothing however; their clothes are made for flat tall skinny people. Definitely not for women with curves and chest”
“I usually visit the downtown crossing store so I was very surprised by the quietness of the store... In Burlington.
Pros: all one level, great sales ...and the cutest stool for a child's room...I'm currently using it as a foot stool it's a small elephant with a trunk, floppy ears and a tail I obviously love the store
Cons : unfortunately there was no good music...not elevator music but no music lol... Love to shop listening to good music”
“All the dresses were beautiful, elegant, and very spectacular quality! They looked marvelous on my daughter and were very comfortable. A worker (sadly I don’t know the name of) greeted us and helped us with our shopping and the dressing rooms; the service was very friendly and welcoming. They have a WIDE selection of elegant dresses and elegant and unique earrings to choose from. Their prices are around $100-$200 which I think is reasonable for the high quality dresses they offer. I recommend this place if you’re looking for elegant high quality dresses with prices ranging from $100-$200. Also I cannot thank the staff enough!”
“I was politely greeted by Sofia at the front. Luckily she was available to assist me in finding tops I saved online to hopefully try out in store. Unfortunately the tops I was looking for were not in stock but she did find other nice alternatives.
Despite me not being able to find what I was looking for, I will still go back again because of the lovely customer service.”
“I went in to return an online purchase and I must say I was very impressed. No hassle and I walked out with 2 shirts. Quality is superior and Kenny was excellent.”
“Kelsi is such a rock star. In a day and age where customer service is hard to find, she’s a perfect example of the difference a friendly face can make. Celeste and Cliff have also been consistently super helpful!”
“Everything’s inside is quality material. From good decks to wheels to everything in between. The only problem is that there isn’t a cheap alternative to almost everything there. The decks cost upwards of $90 and there isn’t anything cheaper.”
“This store is an excellent resource for Women's clothing in great fabrics -- cotton, linen, wool. While not a fan of EF unflattering shapes and silhouettes, the fabrics, price, & color options (when they work) make up for it. I've always found staff pleasant to chat with and their (mostly) hands off approach suits me.”
“Love urban, today went in for a return ..it was easy ..customer service always good..u can't try any fits due to the corona though so that part is hard but again return is easy if u have time and energy to go back n forth. Not just UO, its the entire mall, cant try any outfits.”
“Beautiful store! And Summer is amazing!jCrew is fortunate to have such a pleasant and engaging person on staff. She greeted me warmly as soon as I walked into the store and made sure that I knew about all of the current promotions.”
“Had to do a return for an incorrect size of the pet ruffle PJ set. We got the correct size and it works really well. My cat is diabetic, so he has to wear a glucose monitor. We need something that covers the monitor so he doesn’t try to pull it off. The sales associate who helped me was just lovely, and she asked about my pet. I should have shown her a picture — hope she sees this :)”
“My second time purchasing a quarter zip fleece from Lands' End. The quality of their clothing is excellent. You can wear them every day and the fabric stays like new. The prices are fair compared to LL Bean and other competitors, and you don't compromise on the quality. There are great Black Friday deals, too. I would highly recommend purchasing daily wear and jackets from here.”
“I had a great experience here. Melissa was attentive, knowledgeable & helpful from the moment I walked through the door. Everything fit properly & was true to size (34c/s). I highly recommend Intimissimi, you won't regret it!”
“Always a great selection. Excellent costumer service! I called today needing a receipt from an old purchase. An absolutely lovely woman named Courtney helped me with such kindness, competence and patience. I couldn’t have asked for a better experience. I believe Courtney is a manager, but if somebody above her is reading this. Give her a raise!!”
“It has fashionable clothing and different colors and I happened to luck up and get light yellow jeans quality product to have in my collection of designer attire. Look forward to going back.”
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“The staff here is amazing and knowledgeable. The products are high quality and durable. I spend too much of my money here and I wouldn’t want it any other way.”