Avis Car Rental Cambridge is known for its strong customer loyalty and quality service. Many customers have praised the friendly and helpful staff, particularly mentioning employees like Dianne and Teresa for their patience and attention to detail. Most experiences have been smooth and efficient, with quick service times and clean, damage-free vehicles. Some customers were pleasantly surprised by their experiences, noting short wait times and receiving cars close to what they reserved. However, there are occasional complaints regarding vehicle availability, with one customer expressing disappointment when a reserved electric vehicle was unavailable. While the front desk staff are generally described as nice and accommodating, there were mentions of minor delays in opening and issues with the computer system during car returns. Nonetheless, customers found the return process easy and hassle-free. Overall, Avis Car Rental Cambridge provides a reliable service with friendly staff, making it a recommended choice for car rentals.
My favorite location to rent cars. Basel was tremendously helpful and even got me a better rate than I expected. Highly recommend renting from this location! Ask for Basel!
April 2026
Bassel is the best rep at avis. He’s very detailed and caring. Highly recommend to work with him.
