continues to send us "payment due" in spite of the fact we wrote 2 previous checks to close home equity loan?
August 2023
Photo deposit capability is the worst. I tried with my iPhone and iPad to deposit 2 small checks at least 10 times and it rejected all the images even though they were sharp and clear. I've had this problem numerous times. I never have this issue when I use this feature at Bank of America. CSB, you need to up your technology... read full comment
April 2022
They resolved the issue as far as I am concerned. The credited me the money back and we parted ways. I realize the bank was also a victim of the fraud as well. Not the problem. Great people at the branch.
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.