Fjällräven Cambridge is an outdoor store praised for its great service and well-organized space. Employees consistently go above and beyond, greeting customers and taking time to help them find the perfect bag. They offer patient assistance with decisions on size, colors, pockets, and durability, and provide great information. The staff will also help check online and nearby store stock. Customers describe it as a new favorite store and are thrilled with their purchases, noting the experience as absolutely the best customer service.
Great store, great employees who were super friendly and knowledgeable. Can't say enough good things
October 2022
Great selection of backpacks and outdoor gear in Harvard Square.
August 2022
Great service! I appreciate the time that the staff took to help me find the perfect bag. They had patience and great info and I am thrilled with my bag.
