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“Will Brown was fantastic! I was buying a new phone. He was working alone and maintained his personable friendly and efficient ways with us and with everyone who came in the store. Thank you Will!”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“I had an excellent experience at the Verizon Wireless store in Billerica, MA. From the moment I walked in, Ramon was welcoming, knowledgeable, and genuinely helpful. He took the time to answer all of my questions and explain my options clearly. He made the entire process of upgrading my plan and purchasing a new phone smooth and stress-free.
What really stood out was Ramon's knowledge of Verizon processes, his kindness, and patience. I never felt rushed or pressured, and he went above and beyond to make sure I left completely satisfied. Customer service like this is hard to find these days. I wanted to tip the man, but he refused and let me know he was just happy to be doing his job to my satisfaction.
I highly recommend working with Ramon at Verizon Wireless Billerica, MA location to anyone looking for honest advice, great service, and a positive experience overall. Give this man a raise, he deserves it!”
“Great experience working with Mike and David. They got me the best promos for my new buskness plan. Would definitely recommend, I wouldn't go anywhere else now!”
“Had a fantastic experience at this AT&T store! The staff was super friendly and incredibly helpful with my phone upgrade. I left feeling informed and satisfied with my new device.”
“They staff at the store in Nashua in front of the Pheasant lane mall were friendly helpful and knowledgeable. I only had to wait about 20 min but I went during lunch hours.”
“(Translated by Google) Good place. Great variety of products and the owner is very friendly.(Original)Buen lugar. Gran variedad de productos y el dueño es muy amable.”
“I stopped by the store to have my phone unlocked and had a great experience. I barely had to wait before Michael assisted me. He was polite, professional, and handled everything quickly and efficiently.
My phone was unlocked in no time, and the whole process was smooth. Employees like him really make a difference—I highly recommend asking for Michael if you need help!”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
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“Don was terrific with my Mom!! Don cleaned up all the corrupt apps to get her phone working, which was a huge relief. And he recommended a new plan to save her money each month! I couldn't belive it. We had amazing customer service! Definitely recommend. Will return to switch to Fios.”