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“Incredible experience with Jonathan S. Super helpful, friendly, and patient - given how much help we needed and the troubleshooting required.
Associates like him are the reason we remain T mobile customers!”
“Will Brown was fantastic! I was buying a new phone. He was working alone and maintained his personable friendly and efficient ways with us and with everyone who came in the store. Thank you Will!”
“Broke the lens cover on my camera. I couldn’t get it off myself, nor could my spouse or the guy at the Verizon store. I got to the kiosk and about 90 seconds and $10 later I was all set and on my way- new clean cover on my phones camera. So helpful, quick and I thought I was going to pay more- $10 isn’t bad.”
10AM - 6PM
150 Bridge St, Pelham
Mobile Phones
“Stoped in the store today with some miss information from Walmart on a Verizon prepaid plan. Will was awesome and helped me greatly getting me set up with a Verizon promotional deal. Over great experience!!”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“When I switch back to Verizon from T-mobile Sara went above and beyond to help me get back on verizon and get a new phone she is so amazing and deserves so much recognition. I will ONLY go to verizon if i need anything if she is working!”
“I had an excellent experience at the Verizon Wireless store in Billerica, MA. From the moment I walked in, Ramon was welcoming, knowledgeable, and genuinely helpful. He took the time to answer all of my questions and explain my options clearly. He made the entire process of upgrading my plan and purchasing a new phone smooth and stress-free.
What really stood out was Ramon's knowledge of Verizon processes, his kindness, and patience. I never felt rushed or pressured, and he went above and beyond to make sure I left completely satisfied. Customer service like this is hard to find these days. I wanted to tip the man, but he refused and let me know he was just happy to be doing his job to my satisfaction.
I highly recommend working with Ramon at Verizon Wireless Billerica, MA location to anyone looking for honest advice, great service, and a positive experience overall. Give this man a raise, he deserves it!”
“Luiz at the Verizon store was friendly and extremely knowledgeable of the many products in the store. He helped me with replacing my damaged phone and porting what wasn't damaged onto the new one.”
“Great experience working with Mike and David. They got me the best promos for my new buskness plan. Would definitely recommend, I wouldn't go anywhere else now!”
“Went in to upgrade 2 phones and a tablet and they made it quick and painless! Had out younger children with us and they got us a table and in and out in less than half hour! Great customer service at this location!”
“They staff at the store in Nashua in front of the Pheasant lane mall were friendly helpful and knowledgeable. I only had to wait about 20 min but I went during lunch hours.”
“Had a fantastic experience at this AT&T store! The staff was super friendly and incredibly helpful with my phone upgrade. I left feeling informed and satisfied with my new device.”
“The other day I went to the store to buy a phone but the girl over there checked my account and helped me get two new phones for free. I wanna get a new phone for my husband but ended up getting a new phone for myself too. Am so happy with their service.”
“I worked with Eric when I first went in. He was very knowledgeable of the product he was selling. I was informed that my phone would have to be ordered in. This evening during the process of picking up i was helped by Jay. She answered all my questions, was super friendly and very knowledgeable. If I had any questions or reservations I wouldn't hesitate to go back. They're great!”
10AM - 8PM
1235 Bridge St, Lowell
Mobile Phones
“If i could find the survey I would sent a positive one, but since I can't find it, this is the only place I can tell anyone that the people working here always help me out and aren't pitching me anything, they arent up-selling me, they've been helpful the past 5 visits over the years, particularly Jason I believe his name is - who helped me out twice, and the man who helped me with picking headphones today, David. Appreciate you guys being helpful and genuine, not just what people imagine of a typical salesman. These men deserve raises, thats all I'm saying.”
9AM - 6PM
115 Hampson St Unit #2, Dracut
Mobile Phones
“I've had such a wonderful experience working with the team here. They've made my site not only look and function great, but also SEO optimized and easy to find for clients. I look forward to continue working with them as they help me gain a larger audience and clien base.”
“Quick service and they helped ease my mind about security concerns I had. Identify theft is a headache and then some. The time and work it takes to safeguard after experiencing that numerous times is quite time consuming and frustrating. T-Mobile made everything go smoothly and ease my concerns with empathy, professionalism and privacy. Thank You, Scott!”
“I stopped by the store to have my phone unlocked and had a great experience. I barely had to wait before Michael assisted me. He was polite, professional, and handled everything quickly and efficiently.
My phone was unlocked in no time, and the whole process was smooth. Employees like him really make a difference—I highly recommend asking for Michael if you need help!”
“Sanjay provided excellent customer service and informed me of promotions and plans that best suited my needs. I am absolutely satisfied with this experience. Give this man a raise 🙌🏻”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
“(Translated by Google) Good place. Great variety of products and the owner is very friendly.(Original)Buen lugar. Gran variedad de productos y el dueño es muy amable.”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
9:30AM - 7PM
376 Merrimack St, Lowell
Mobile Phones
“Both the Spanish guy and his wife are very helpful no they don’t not ignore no they do not close early or open late they are always there on time and they always pick up the phone when I call the store and they are always helpful with any problems I have with my phone and always answer any questions I have about phone plan etc. GREAT STORE ! RECOMMEND TO ANYONE AND GREAT SERVICE !”
“I had no service for the entire day after a phone number portability issue made in another store in Everett and spent hours calling Metro by T-Mobile with no solution.
Frustrated, I went to this store, and Samantha was an absolute LIFESAVER! She fixed my problem and restored my service in less than five minutes. Best employee ever—thank you, Samantha!”
“Went in at 7:59 when they close at 8 and jewre helped me out with a new phone . No one wants a new phone sale with a minute left in there shift and jewre handled what was needed to with no complaints. Appreciate the great service and would recommend this store . ?”
“I've been coming to this store for the past 6 years. This store is Convenient , reliable with all the newest cellular phones & service you can trust. ???”
“Great customer service You can all ways find some to help you out . If you need a price check you can get right away . The cashier can make a ajusment . They all so have great variety of products and good quality. Not like some of the other stores They wide isles are great enough to move The sleeves are stocked all so very clean and uncluttered Prices are very competitive. When you get great service why stop at the competition They have speedy check out .They will open a register for you if the line is too long”
“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”
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“Don was terrific with my Mom!! Don cleaned up all the corrupt apps to get her phone working, which was a huge relief. And he recommended a new plan to save her money each month! I couldn't belive it. We had amazing customer service! Definitely recommend. Will return to switch to Fios.”