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“I transferred over 3 devices from two different carriers & it was a lot to put it mildly Marjorie was amazing knowledgeable, smart, kept the store running smoothly with multiple customers I'm pretty clueless & she took care of it all 100% recommend”
“The screen protector was applied quickly and perfectly. The person who applied is did *not* try to hard sell me a more expensive option. I really appreciate that.”
“Went in to upgrade from my old phone. Jason and Brian were extremely helpful, informative, and friendly. Great experience with them, highly recommend this store!”
“Angel helped us move 5 lines over from T-mobile and add a new line. As impatient as our 3 kids were, it never phased him. He accommodated us better than we could have hoped and we will be going back to him for all upgrades, issues, and questions that we may have going forward. He made our first interaction with Verizon as positive as it could have been.”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“Five + stars for Mark. He goes above and beyond. He definitely hooked us up with all the deals and setting up a new line. He was so knowledgeable and got it all done super quick too. We literally spent all day at Apple prior, trying to work out an issue that he knew how to handle in minutes. Promote him, he should be running the store.”
“I originally tried to shop at the North Billerica store, but they were not open at 10:15am, despite the posted hours of 10-6.
This was actually a blessing in disguise, as I went to the Pinehurst location instead, and it was a great experience!
I was assisted by a very knowledgeable, very helpful young man named Luiz. He was personable, exhibited excellent customer service skills, and worked with me to make sure I got what I was looking for, and that I was satisfied with my purchase.
I will not be returning to the North Billerica location ever again. My home store is now the Pinehurst store, where I know I will be treated with respect, have all my questions answered, and feel like I am welcome. I've already started telling my friends and family members what a fantastic experience this was. Luiz is definitely an asset to your team! His service today should be held as the standard for your staff. Thank you again, Luiz!”
9AM - 6PM
Westford
Mobile Phones
“PC was frozen. CPR Cell Phone Repair confirmed my suspected diagnosis, replaced the old drive with a solid state drive and transferred data. Their price was very fair. With a new solid-state drive and information reloaded, it runs like a new computer.”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“Great experience working with Mike and David. They got me the best promos for my new buskness plan. Would definitely recommend, I wouldn't go anywhere else now!”
“If you want great customer service then this is the place to go. Tony was professional, competent, knowledgeable and had a good sense of humor. I have been to 2 other locations recently and have spent hours with ATT chat receiving no or incorrect information. Tony took care of everything we needed and we left completely satisfied. His boss Anjelo should give him a raise!”
“Sean S at AT&T was awesome! He made switching carriers so easy and took the time to explain everything clearly. We ended up saving a ton of money, and it’s clear he knows his stuff.”
“Rose was extremely helpful and provided excellent service! She informed my family and I that we were eligible for a trade-in and a discount on our plan and helped us throughout the entire process in-store from start to finish, one-by-one (there were 3 of us). She even went as far as applying screen protectors on all of our new phones as well. Would highly reccomend, and big shoutout to Rose again for all her excellent help!”
“We’re traveling international and Stephanie helped us set our phones up and she was so professional and prompt. She even reviewed our account with us and helped us save money on something that we didn’t necessarily need.”
“The other day I went to the store to buy a phone but the girl over there checked my account and helped me get two new phones for free. I wanna get a new phone for my husband but ended up getting a new phone for myself too. Am so happy with their service.”
9AM - 6PM
115 Hampson St Unit #2, Dracut
Mobile Phones
“I've had such a wonderful experience working with the team here. They've made my site not only look and function great, but also SEO optimized and easy to find for clients. I look forward to continue working with them as they help me gain a larger audience and clien base.”
10AM - 8PM
1235 Bridge St, Lowell
Mobile Phones
“I had the absolute best experience dealing with Wes Luna at the Team Mobile Store on Bridge Street in Lowell. He was very helpful and knowledgeable in all aspects of my account and adding a new phone and Apple Watch. I recommend him for anyone going into this store.
Thank You, Wes ?”
“I stopped by the store to have my phone unlocked and had a great experience. I barely had to wait before Michael assisted me. He was polite, professional, and handled everything quickly and efficiently.
My phone was unlocked in no time, and the whole process was smooth. Employees like him really make a difference—I highly recommend asking for Michael if you need help!”
“I wanted to leave kind regards about my experience with Dee. This was the first time I had even set foot in an ATT store in many years. Dee set me right at ease. I felt like I was talking to a close friend! She was able to lower my bill, and help me get a new phone… I was beyond happy and left the store overjoyed - I cannot stress enough what a blessing she was, and I sincerely hope she is recognized for her excellent customer service skills. Dee, thank you so much for all of your sweet help. I love my new phone! Sincerely, Katie”
“I switched from Verizon to T Mobile and Lu took his time with me and ensured we got to capitalize on the promos for phones and tablets! He answered all my questions and I had tons! :-) Dave was also helpful and supportive. Overall my switch to T Mobile was stress free because the customer service provided in the store! We are loving our phones and the coverage is amazing in our remote area!”
“(Translated by Google) Good place. Great variety of products and the owner is very friendly.(Original)Buen lugar. Gran variedad de productos y el dueño es muy amable.”
“I love the front desk also the back electronic service..But the Jewelry its bad they need to hire people that speak English ..I speak English and spanish...so when I want a product I should not be going around helping customers out..That's not my Job..Here engish.workes or that understand english..or traint them dont send them out with out there amor..ESL clases..Walmart you are the best store around ..I know you can do better..”
“These folks turned a horrendous experience at another T-Mobile store, that was less than a mile away, and make leaving Verizon simple and fun! Very busy on Sunday so I would recommend coming in during a week day.”
“I had no service for the entire day after a phone number portability issue made in another store in Everett and spent hours calling Metro by T-Mobile with no solution.
Frustrated, I went to this store, and Samantha was an absolute LIFESAVER! She fixed my problem and restored my service in less than five minutes. Best employee ever—thank you, Samantha!”
“After being lied to at the school st metro store, I stopped at the bridge St store and khaleel was awesome. Totally hooked me up. I still need to come back for a phone cover. Great customer service”
9:30AM - 7PM
376 Merrimack St, Lowell
Mobile Phones
“Both the Spanish guy and his wife are very helpful no they don’t not ignore no they do not close early or open late they are always there on time and they always pick up the phone when I call the store and they are always helpful with any problems I have with my phone and always answer any questions I have about phone plan etc. GREAT STORE ! RECOMMEND TO ANYONE AND GREAT SERVICE !”
“Went in at 7:59 when they close at 8 and jewre helped me out with a new phone . No one wants a new phone sale with a minute left in there shift and jewre handled what was needed to with no complaints. Appreciate the great service and would recommend this store . ?”
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“Ramon, Derek and other gentlemen helped us a lot with setting up my phone and even offered to set up a work phone number for my dad because it was in our plan! He even told me that I could use a student discount and informed my family a lot about our plan that we never looked into! Everyone is super nice !!”