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“I had one bad experience concerning an authorized service interruption from Spectrum, otherwise everything was excellent. I was helped by Jessica at this location and she was great, very professional and personable.”
“Joe was very patient, knowledgable, and exciting. I have not been treated this way in a phone store in a very long time. Can't recommend him enough! Thank you for working with me!”
“I cannot say enough good things about this verizon location in Granby .Pryia goes above and beyond for her customers..i will recommend this store to everyone.The best customer service.”
“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“Upgraded my phone here today, this was the best Verizon experience I’ve ever had! Jordan was very knowledgeable and beyond helpful! His manager Alexandra is wonderful as well, I will never shop at another Verizon store ever again! Can’t recommend this store enough!!”
“Joshua didn’t get a last name , Amazing customer service! Greeted me as I came in , they were super busy and helped me the fastest and best way he could ! Great person great service!”
“the associate helped me set up my Samsung watch, he answered all my questions just a great help I wish I got his name I think it was
Joe thank you for all you did helping me set up my watch.
John”
“The woman that works here is Amazing! She always helps me to the fullest. I highly recommend this location. They go above and beyond to satisfy their customer's. You won't be disappointed.”
“Great experience at T-Mobile! The store had a really good vibe, and everyone there was friendly and helpful. The girl who assisted me was especially kind, patient, and easy to talk to—she made the whole process smooth and stress-free.
I didn’t catch her name, but she did an amazing job and really took care of everything I needed. Honestly, no complaints at all.
Highly recommend this location if you’re looking for great customer service and a welcoming atmosphere!”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
“Genesis helped us and she was incredibly patient and kind. I have never seen anyone do their job as well as she did. She took care of multiple customers and helped us with our complicated issue and she was super kind to everyone.”
“Had some of the best customer service experience at this location by Luis, he helped me out so much today and made everything so clear and understandable 10/10 recommend the Westfield location, so welcoming and friendly, great involvement, So stress free!!”
“I've had Great Service! Thank You Omnipoint!I have now found the greatest Value for me and my family!! The customer Service Is professional, simple and friendly and treated me like family!”
“Hello, This Verizon on Boston Rd. In Spfld. Is very helpful, and knowledgeable. Husband had a issue with a Ad that was constantly opening, and it was hard to close it or get rid of it ! In and out within 10 minutes. He was very impressed.”
“Hayley was awesome. She went over and above to help us. We brought back equipment and needed a better plan for our cell phones. I would come back here anytime!!!!”
“Went to pay my bill. I also got information on how to switch a different carrier's phone to my account. They were very helpful. Most Verizon store sales people are not as helpful as this one was! Thank you so very much for your help!”
“Working with the company for over 31 yrs! Love helping customers and treat them the way they deserve, being polite and respectful brings a smile to my customers 😊”
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“While I was trying to get an upgrade in the Chicopee location, there was an irate customer who was refusing to leave until she got the answer she needed. It was escalated so far, the team members even had to call the police. She still refused to leave. She tried to talk to us and was very disrespectful to the other reps. In the store, everybody was so helpful. Including the assistant manager Kay, she did all that she could This manager held her composure through everything.The staff was so calm , and no one could believe what was happening”