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8:30AM - 4:30PM
6 Clinton Rd, Sterling
Post Offices
“I love our little Sterling post office. And Adlin Ziur -- honestly, find some joy in your life. Nadine and her cupcakes are a perfect illustration of how the Sterling Post Office is one of the last truly local, community-based service spaces around. Nadine is a joyful and dedicated person and you really had no business writing that about her.”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8:30AM - 1PM 2 - 4PM
560 Lincoln St #8, Worcester
Post Offices
“Mike makes this hidden gem of a post office my favorite place to wait in line! He's always so kind, curious, empathetic and professional. Goes out of his way help a customers, day after day. Great guy, but priceless employee!”
9AM - 12:30PM 1:30 - 4:30PM
771 Main St, Lancaster
Post Offices
“My fiancé and I had an amazing experience with Jenna! We were going to send out passport renewal form and she guided us through the process so much. We appreciated her help! She made the whole transaction so relaxing. Please give her some good praise for this as she is an outstanding employee and you should be proud to have her working there!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
“Management here is very sweet and understanding, otherwise this would have been a one star experience. Miss. Suely, in the future, it is not for you to decide what is rude or not when speaking to a customer. A simple “sorry for the miscommunication” goes a long way.”
“A lot the employees is very nice and Mark is Amazing customer service and another man work there too and supervisor Mr Patrick too wonderful but is a new lady employee that Saturday I need putted a note before sign and she give me hard time time some many time she already did before. Van Pool withholding my taxes and didn’t paid used defamation like went I used to worked with them , all complaints is already in attorney general is better that parents bring their kids in need to school that Van Pool included not want repairs neither Vans is not safety.”
“Received an email telling me the package I sent to my aunt a week ago was being held at the post office for pickup. Not sure why; I called the post office this morning and talked to the nicest woman who found the package and assured me it would be delivered today. That is service with a happy ending for everyone! Thank you.”
8:30AM - 4:30PM
67 W Boylston St #5, West Boylston
Post Offices
“Great staff very informative. We had to get our passports and they answered all our questions. They also took our passports photos and made everything easy and seamless. I have been coming to this location for years and previous team was not good at all.. the new manager, I did not catch her name, is really good. She is professional and polite. Thank again for all your help.”
“Carlos stayed late in order to facilitate a package, and despite the fact that it ran late he provided excellent customer service and spent the time to determine the correct way of shipping our package. We feel awful, but it was an amazing experience”
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“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”