484 W Housatonic St, Dalton MA 01226
“Punctual Polite and Professional.A true testament to good ol’ fashioned Hometown customer service. LP Adams will not disappoint. As a young laborer I would come here in Porters’ old pickup trucks to get lumber And now returning 20 years later as a Customer and homeowner ,they did not let me down. Had someone from LP’s come out and measure for a custom sized Andersen slider that I purchased. The door came in on time delivered Free without a hassle and even Got hand carried around back to my porch.Big thank you to the whole team at LP Adams.Another happy customer”
24 Warren Terrace, Pittsfield MA 01201
“Shana in the Design Center is wonderful! She has an excellent appreciation for design features and products that really work to meet your goals. She’s honest and an absolute professional. It was a pleasure to work with her and I’m happy to sing her praises.”
129 Elm St, Pittsfield MA 01201
“Steve really knows this stuff. He’s been in business 49 years and clearly has the expertise that comes with that. Avoid the big box stores like Home Depot, shop local. Steve will help you out.”
891 Crane Ave, Pittsfield MA 01201
“I went to John’s Building Supply for materials for my slate patio I was relaying by myself. I am a complete novice and they were so patient, friendly, and helpful on walking me through the proper steps to ensure the job would be done correctly and last us. Every single employee I encountered (and I was in and out of the store multiple times gathering supplies and advice) was kind and courteous. Such a good and honest vibe there. Will definitely continue to only use John Building Supply for all my masonry, etc needs! You guys rock! (Pun intended)”
489 Pittsfield Rd Suite A-110, Lenox MA 01240
“Walked in and was greeted by Shannon. She was friendly and helped me find what I needed, nice young lady and an asset to this store. They probably have everything you need here.”
224 Housatonic St, Lenox MA 01240
“Got jammed up with some plumbing fitting issues. Store inventory was amazingly well stocked, and staff was extremely knowledgeable! I've forgotten about other stores, this is the one!”
850 Crane Ave, Pittsfield MA 01201
“I had never been to Johns Ace Hardware before but will definitely be back. All employees were friendly and helpful. John himself even greeted me and we had a nice conversation! I told my son he should work there!”
694 Merrill Rd #10, Pittsfield MA 01201
“Posting this as my DIY project failed. The absolute best part of this project, my day and this week was going into harbor freight in pittsfield. Both employees were great and so helpful! But im not spiraling on my failed DIY because i met the most personable and funny woman there tonight. Not only that, i realized after I left, that she's GOLDEN in sales. She so kindly asked if I wanted an account and I did sign up, im SO glad. I can lose my receipt AND have a 90 day gaurantee I feel safe here. Thank you HF for hiring this fabulous woman!! I'll be back and ensure I have her name because to have so much positivity from a failed DIY is a true testament of how I left the store with HER good energy ✨️?”
547 North St, Pittsfield MA 01201
“After spending 3hrs going to auto parts stores, home depot and even ace hardware, they helped me find the exact brake bolts for my car I needed in 5 minutes. Insane service and knowledge from the staff 10/10”
555 Hubbard Ave, Pittsfield MA 01201
“Cashier Kandice is awesome. She made herself available to ease the congestion at other checkout stations making the checkout experience a pleasant one. She was helpful, knowledgeable and accurate…all wrapped in a smile.”
555 Hubbard Ave, Pittsfield MA 01201
“I just want to give a shoutout to Anna who is a cashier there. She went above and beyond to help and made the shopping experience a pleasure. She was friendly, efficient, and the personality/energy that she gave off was contagious. I know the retail/customer service industry can be challenging at times but Anna always has a positive attitude and good energy about her. Hopefully management sees this and gives her the recognition she deserves.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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