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“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”
“the guy working the desk solo the past two times i’ve stopped by this week is so patient, personable, and friendly. i’m sorry i didn’t get his name. this location has the best customer service i’ve experienced. thank you!!”
“I have been coming to this location for quite some time now and I can tell you that this has been the best USPS location I have ever frequented in a while. The people are calm, the people are nice, and they are specially very respectful. I recommend for anyone in the neighborhood to come by and visit!!!”
“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”
8:30AM - 4:30PM
307 Washington St, Westwood
Post Offices
“I have been going to the Islington Post Office for years because the people who worked there were always friendly...until today. Bill needs an attitude adjustment.”
“Joanie & the rest of the employees are fantastic.
They always help me when I need a question answered. The customer service is great.
The service has been hit or miss with delivery times for ground in the US taking 12 days in some cases. But overall very good.”
“Some stuff at this location makes it unnecessarily complicated. They had one of the most amazing CSR persons working there but i think he might have retired. Not too bad though, but with the USPS prices catching up to the UPS prices, the lines and complexity aren’t cool”
“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”
“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”
“Really nice people helped me with doing registered mail for the first time.
Fix their AC! It felt like high 80s and humid inside when it was cooler outdoors. Those poor folks were sweating buckets. Maybe there was a power outage because the ticket service was down too.”
2:30 - 5PM 9AM - 1:30PM
200 Oak St, Brockton
Post Offices
“This post office does not deliver mail. All other services only. Such as, but not limited to, all mailing out/packaging & shipping services, p.o. box rentals, supplies, etc. Great customer service. Never really a long wait unless a customer holds up the line for whatever reason.”
“Wish I could give 10 stars to the Roslindale Post office. I was putting together a retirement for my boss that was due at noon. I was waiting on 3 more envelopes that my colleagues had put in the mail the week before that I anticipated were most likely in the carriers bag out for delivery. At 10:30am I called the PO and April answered the phone. I offered to meet the carrier wherever he was to grab the envelope since my afternoon mail delivery would mean I could not finish putting the gift together. April went above and beyond and found the carrier and within 30 minutes the two envelopes were dropped in my box and she called to confirm they had been received. In 93° weather, I tried to run out to give the carrier a cold Gatorade, but he was already gone before I could get there. Both April and the mail carrier went out of their way to save the day so that we could complete the gift for my boss. A+++++++”
“Chuck was so helpful and guided me through the whole process. This was greatly appreciated as someone who is not from America and was unsure as to how everything worked!!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“I don't know exactly what "weird vibes" mean in the context of a post office. Long lines? Are you not used to that by now? 99% of my experiences have not been negative at all. In fact, I find the postal workers friendly and willing to go above and beyond.”
“I had an excellent experience with Juan today. I don’t mail things often, so I fumbled through the questions on the screen and made a few mistakes, Juan was very patient with me and kind in explaining the process.I even went back in line because I was so nervous I messed up something up and wanted to see the box again, and he let me assess my box and didn’t seem to mind even though it was the end of the day and near closing time. Thank you, Juan! Keep up the great work.”
“the workers were respectful, patient, kind, and understanding. they allowed me to attend my passport appointment early and the whole process took less than 15 minutes.”
7:30AM - 7PM
770 Massachusetts Ave, Cambridge
Post Offices
“This has been my post office for 3 years and I go regularly. They handle everything in a professional manner, they know a lot, they are organized and ready to help. I usually don't have to wait for too long. I never had my packages missing and they always get delivered promptly. My package got stuck in another post office (went there by error) and it has been stuck for over 3 week. This post office even helped me out with that. I am so grateful. Every employee is helpful and special thanks to the lovely blonde lady who resembles Stevie Nicks!”
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“Postman Teller at the 02026 office, helped me get my certified mail, and return receipt card for a very important piece of mail. I love Beak-In-A-Box! Thank you for your assistance today!?”