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Open 24 hours
964 Main St, West Dennis
Electronics
“The food here is good if you're coming in to get a gallon of milk or a quick snack. However, I'd avoid anything else. The staff/customer support is absolutely horrendous.”
“Nantucket Sound has been our go-to for all things AV since buying our home on The Cape 13 years ago. They are reliable and knowledgeable as well as neat and efficient. Can you pay a little less elsewhere? Maybe, but they provide a service, not a commodity. They respect your time. On a recent project, Dan came just to make sure the installation was as promised, just back from a medical issue that probably should have kept him tethered to the office. Meanwhile our salesperson, Ken called during and after the installation to make sure all went well. The owner, Sanjay came to make sure the Eero system was optimized!”
“Best prices. Best people. Best options. If your not sure what you need they'll help you. The repairs are amazing. Lessons are amazing. My dad used to go here (he's since passed) and now we go for my children. It's been around forever, we wouldn't go anywhere else.”
“STEPHANIE WAS ABSOLUTELY AMAZING. SHE ALLAYED OUR CONCERNS. WE THOUGHT THAT OUR TABLETS WERE TOO BIG FOR THE CASE. WE FELT THAT WE WERE IN GOOD HANDS WITH STEPHANIE. THE SITUATION WAS RESOLVED. STEPHANIE KNEW HER PRODUCT. METRO IS FORTUNATE TO HAVE AN EMPLOYEE WHO IS KNOWLEDGEABLE, KIND, AND COMPASSIONATE I HOPE SHE GETS A RAISE.
Thanks so much
John and Kim D”
“I went in this week to get my new device set up and got help by Justin, that guy is fantastic, he helped me through all my needs.
Wonderful kid and great customer service.
I'll be definitely going back to get that second phone for my daughter.”
“Marcos and his staff couldn't be more professional, friendly & personable (tell me where you find THAT anymore!!). I had to switch carriers due to false advertising about my " excellent coverage" at my home address after a tower shutdown..."Doesn't effect your service & your phone's fine". Marcos and his staff took care of me & within 10 minutes we were ready to activate. His/their patience due to a ridiculous faux paus on the other carrier's end caused him to take 45 mins he shouldn't have had to, to rectify it. Remained cool, calm, patient & friendly all thru it. VERY IMPRESSED WITH HIM, HIS BUSINESS, THE WAY I OBSERVED HIM TRAINING & TREATING HIS EMPLOYEES...IT STARTS AT THE TOP...THE TRICKLE DOWN IS EXTREMELY POSITIVE & HELPFUL TOO!! THIS CRICKET OFFICE OF MARCOS' IS JUST THE WAY A PERSON SHOULD BE TREATED. LOVE THEM...HIGHLY RECOMMEND!! ??”
“I have an older 26' Pursuit Denali here on Cape Cod. When it comes boat electronics I am not a wiz, and Young's team has installed and updated the radio and gps, among other work over the years. They have always done a great job, excellent to work with and reasonable pricing. In addition they have provided advice over the phone (no charge) for a couple small issues I was having and enabled me to do DIY repair. Much appreciated.”
“If you need a new laptop, ask for Jonathon. He has a ton of experience as a Geek Squad tech and he knows the products really well. He won't upsell you on things you can't afford and do not need - which is nice.”
Open 24 hours
1590 Main St, East Dennis
Electronics
“Nice 711 finally, large with big selection and friendly help. I haven't been here in over half a year, I hated this place before. However new fresh team and new approach to work changed my opinion.”
“I bought a new TV but when it was delivered, the legs were too far apart so the TV wouldn't fit on a stand. The Geek Squad guys who delivered it told me about another TV that would fit. Then they drove all the way back to Hyannis to get it, then drove another hour to get it back here the same day. They were fabulous! A very very good reason to patronize Best Buy!”
10AM - 5PM
790 Iyannough Rd, Hyannis
Electronics
“Had issue with incorrect billing on my invoice. It took some time in the store to get the problems corrected. Fausto Tineo contacted Verizon Billing directly while I waited, they determined the problem and corrected the invoice. 5 Star support.”
“Target at the Cape Cod Mall is an interesting place to do your shopping as you walk through seemingly empty aisles that might have a glimpse of what you went in to buy. Blame it on the lack of help, blame it on the supply chain. It’s all part of the experience. I once bought a portable charger here, brought it home, and realized I purchased an empty box as the item inside had been lifted. The return process was a breeze and the sales associate was very kind. This all being said, there is an amiable troll that inhabits this Target who provides great assistance whilst navigating the barren wasteland. I would’ve given this Target a 3-star reviews but the Target Troll helped this location reach the 4th star, and if that’s enough for a Michelin Restaurant, it’s enough for me.”
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“I had a remote starter put in my Volkswagen last Christmas. Volkswagen are notorious for being somewhat difficult for 3rd party parts and we did have a few hiccups initially. However Bills customer service was fabulous and all the fixes came free of charge. Ultimately I haven’t had any issues since and decided to write this review after warming up my car on this frigid morning! Would highly recommend!”