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“Love staple won't go no where else for the church that am a the pastor. All the church supplys and including business card, banners etc we always go to staples. So thank you for providing for our church needs and for the great customer serivces you all provided for us, once again thank you and God bless you all.”
8:30AM - 5:30PM
1029 N Rd, Westfield
Shipping Centers
“Required notary services immediately for some documents that needed to go out ASAP, came here and was in and out within 10 minutes, they also shipped the documents for me via FedEx with a prepaid label. Great and friendly service I will definitely come back.”
“I walked into the store, had trouble finding the ink i needed for my
Brothers printer. Found a young man who check to see if they had in stock . They didn't. But he had it shipped to my home, next day
without any extra charge. NOW THAT IS SERVICE. Plus he was
pleasant and had a smile on his face. Good job Staples.”
“I had an excellent experience with the UPS location in Northampton. The staff was incredibly friendly, professional, and efficient. They went out of their way to answer all my questions and made sure my package was handled with care. The process was quick and stress-free, even during a busy time. It’s clear they really care about customer service and doing their job right. I highly recommend this location to anyone needing reliable shipping or support—definitely a five-star experience!”
“This is my go-to store for mailing packages, and I've never been disappointed. This past Christmas season (2025) particularly impressed me. As busy as the store was (and it WAS busy!), the employees were calm, efficient, knowledgeable, patient AND friendly. Every one, every time. Thank you!”
“I Live at 241 Jackson st 2E and there always seems to be a prob When delivering my mail especially stuff I have tracking for two times this week they did not deliver my package one packages that got sent back to the sender stating that I had moved and there was no forwarding address when I have not moved and I just checked the tracking on my second package that has been sent back to the post office pending address verification and when I check the address that I put to be shipped to on the sites that I ordered from they are all the correct address so I don’t know what is going on with this post office…… update to my original review I did get a call back from the supervisor at this location she was very helpful and helping me figure out what the problem was and also resolving the problem I’m appreciative of Miranda and all her help”
“I just love this location. Beautiful old building, always immaculate, and Kathy keeps the place running smoothly, especially when it gets busy.
Other Western Mass post offices (that I won't name here!) are eager to close the door in your face at a few minutes before closing time, but downtown Holyoke tries to take care of every customer in line, with patience and kindness.”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
8:30AM - 4:30PM
100 Center St, Chicopee
Shipping Centers
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Very well-kept post office with friendly and knowledgable staff. It was my first time renewing a passport by mail and I wasn't sure what to do. The clerk not only helped me with my passport photo, but checked to make sure my documents were in order and mailed the application out for me. That kind of attentive service is hard to find these days.”
10:30AM - 7PM
50 Holyoke St, Holyoke
Shipping Centers
“Best Post Office in Holyoke!! The staff is nothing but kind and helpful! Best in the area! I dislike going to any of the other ones nearby! They will ALWAYS get my business! Love you guys!”
1 - 5PM 10AM - 12PM
140 Main St, Haydenville
Shipping Centers
2 - 5PM 9AM - 1PM
7 School St, Hatfield
Shipping Centers
8AM - 6:30PM
900 Riverdale St, West Springfield
Shipping Centers
“They have great customer service… Very friendly and professional. My item was shipped out and the receiver received it in a timely manner. I will always use them… Definitely for overnight shipping!”
8AM - 4:30PM
186 Russell St, Hadley
Shipping Centers
“I have been to my fair share of post offices from ALL over the greater US, and the Hadley location is by far one of the best ones I’ve been to. The staff are always helpful and courteous whenever I’ve need their service. Their selection of packages are well stocked. If you’re ever in the need for a box or padded envelope, they offer a decent selection to choose from. Kudos to the USPS team here. I appreciate you.”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
“This is a great post office and such a pleasure compared to more urban areas I've lived in. Staff is patient and efficient and lines are usually not an issue.”
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“I recently had to send a package internationally and, honestly, I was a bit unsure after reading some of the older reviews. But I’m so glad I went anyway — my experience couldn’t have been better! Keegan at the counter was friendly, patient, and genuinely helpful. He took the time to walk me through the best shipping options, answered all my questions, and made the whole process easy and stress-free.
But I have to say — even more credit goes to my regular mail carrier from this same post office. Tyler is always on time, polite, and clearly the kind of worker, who adds more to the job than the job adding to them. Rain or shine, he delivers with consistency and care. His reliability and professionalism really stand out and deserve recognition just as much as the great service I received in person.
Huge thanks to Tyler and Keegan — it’s people like this who make everyday interactions a pleasure.”