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“I've always had a positive experience with this bank! Great customer service! The only way they could improve service would be longer hours Monday through Wednesday.”
“We love the team at this location. They were amazing when I had to open two accounts for my teenage boys, get all the sponsorship documents in order for Ukrainian refugees, order currency, etc. One time they stayed open and were helping me way past their closing hours.”
“I have banked with North Easton for over 20 years and I am continuously surprised how awesome they are. My card was compromised and the fraud dept called me and cancelled the card. I went to the local branch after hours and they opened their door to me. They reversed the charges that night and I had a replacement card in hand within 15 min. The next morning, I checked my account and everything was back to normal. A small bank with HIGH CUSTOMER satisfaction. I love North Easton and won't ever leave them.”
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“I have had business and personal accounts with them for decades. (I was in the crowd who fled there from Baybank years ago). They have plenty of Big Bank services such as international wire transfers, a notary. etc. . The staff are personable and friendly and customer service has always responded quickly the very few times issues arose. I have no big quarrels at all, but I am charging them a star for their savings interest. Last month's was less than a dollar on a six-figure balance. My mattress would pay that, and might be soon.”