“Ordered some stuff had delivered order was wrong driver called hour later brought difference both drivers were very professional no whining about anything it was a mistake and they corrected it the way things should work”
“Nice Ace Hardware store. Lots of stuff. Went for ceiling tiles, I only needed Three of them. Better than paying the full 8-pack. Had to order them in, even though the website said they were in stock. Came back for the pick up”
“I just purchased a new Toro lawnmower at Ace Hardware, South Dartmouth, MA. The sales persons Priscilla and Nathan assisted me, they are very friendly, helpful and knowledgable. Ace Hardware in South Dartmouth is stocked with almost everything Ace sells, beautifully arranged, a clean, bright and inviting store. Thanks, Ace.”
“Bourassa's is a family owned and run hardware store in the North End of New Bedford, Mass. It has been in the Bourassa family for several generations. Bourassa's has an eclectic assortment of goods and tools for both inside and outside projects. They are part of ACE Hardware.”
“Everyday we are surrounded with the beautiful reminders of your creation God: flowers, trees, animals, people. I pray that you make me work, to use me as a vessel to blossom and spread my gifts to the world, spreading your joy to all that encounter me, just as you did with Jesus Christ. His eternal harvest is one that keeps on giving, and I pray that you help me give all that I can in my time. Amen.”
“VERY NICE CUSTOMER SERVICE AND WILLING TO GO ABOVE TO HELP WITH YOUR SEARCH. DEFINITELY,, great prices too!!! Those folks who’ve made bad comments are probably NASTY FOLKS ALREADY- and are EXPECTING A RED CARPET- where ever they go!! I have witnessed these privileged few in the STORE!!! Anyway, this is a MOM& POP STORE - so, let’s support our own small businesses in our neighborhoods!!”
“There’s something about an old-time hardware store that you just can’t get at these big box stores cheap prices quality goods sometimes you’re find things that’s that still made in the usa And it’s usually an older man that has wisdom unlike these teenagers that know how to treat a customer I hope he’s there another 50 years more”
“Builders FirstSource in New Bedford consistently provides excellent service. Counter guy Christopher is always knowledgeable, attentive, and dedicated to making sure everything I need I can get. The yard team is just as dependable, fast and always having my orders ready. Compared to other suppliers, Builders FirstSource stands out for their reliability, professionalism, and commitment to their customers. I highly recommend them!”
“Amazing customer service, great prices, and an awesome team who knows how to work together to get the customer what they need. 10/10 would recommend over any other company around here”
“Excellent Customer Service from Aden at Home Depot Dartmouth!! I had the pleasure of working with Aden Lumber Dept at the Home Depot in Dartmouth last week while placing a large order for flooring, backsplash, and several other items\. He was extremely helpful and made the entire process easy\. Our deliveries were perfect, and all of our orders came out exactly as expected with absolutely no issues\. Today, we went to a different Home Depot expecting the same level of customer service, but unfortunately, that was not our experience at all\. The service was so disappointing that we decided to leave and go back to the Dartmouth location to see Aden\. Aden once again took great care of us and reminded us what excellent customer service should look like\. Thank you, Aden, for all your help and for going above and beyond\! And thank you to Home Depot Dartmouth for having such a great employee\. We truly appreciate you\!”
“Excellent Service from Kyle – Tool Rental Dept. I want to thank Kyle from the Tool Rental Department at Home Depot in Dartmouth, MA for his outstanding professionalism. He’s helped me multiple times with cargo van rentals during my moves, always making the process smooth and easy. Kyle explains everything clearly, ensures I have all the equipment I need, and consistently provides friendly, reliable service. He truly goes above and beyond for customers — thank you, Kyle, for making each rental experience simple and stress-free!”
“Dylan in the Dartmouth MA store in the tile department was awesome! His patience and kind deamer truly showed through during our purchases today. Dylan keep up the great work glad to have worked with you on our project!”
“I like that Lowe's has a wider selection of home accent items than Home Depot. It's more of a place for people wanting to buy stuff to make the house beautiful versus making the house functional. Don't get me wrong, you can still get hammers, nails and screws here, but they have a good amount of things to spruce up the home. This particular Lowe's had a large selection of accent tables and shelves. Great shapes, great styles, great colors.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.