This Verizon store, operated by Wireless Zone, offers a wide range of Verizon products and services, including unlimited plans, family and single device plans, no contract options, international services, business plans, device activations, and upgrades. Customers appreciate the store for its competitive prices on popular phones, tablets, and accessories from brands like Apple, Samsung, Google, Motorola, and LG. The staff are known for their knowledge, friendliness, and patience, making the switching and upgrading process seamless and stress-free. Customers often praise the team members for being thorough, professional, and going above and beyond to help with questions and concerns. Many mention that staff members, such as Joe, Terrence, Frankie, and Vinny, are helpful, clear in their explanations, and genuinely attentive to customer needs. The store creates a welcoming environment where customers feel at ease, even when new to Verizon or switching from other providers. Overall, the store receives high marks for excellent customer service, honesty, and making the experience of selecting and upgrading devices enjoyable and straightforward.
Dylan was great at providing a great deal for a newer phone and value in my bill. Definitely recommend him.
July 2026
Dylan was great. He was very helpful and thorough going over my billing and got me set up with a newer Google pixel phone and Verizon FiOS home Internet. Bye bye Cox internet.
June 2026
Josh was great and so was Dylan! I came away from his help and expertise with much faster connectivity on all my devices, saving money on my monthly bill, and upgrades on my equipment. A win win! Thank you Josh from Portsmouth Verizon!!!
