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“Matthew was so helpful! He had great advice for which phone would be best suited to my needs and helped me transfer everything from my old phone. And he was courteous and kind, and even gave me a quick tutorial on the new features. Above and beyond! Great service.”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
“Great place for electronics and home appliances...Designers do a really good job on making new spaces with in Home sevices. Appliances to tv and computers always a good spot..”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
“I went to target today in Framingham looking for a blush and got excellent service. The lady who helped me, her name was Mari___ (I don’t remember her full name) but she was really great and helped me look for several blushes and gave me great recommendations based on what I was asking for. She was super nice and I really appreciated that she was so ready to help me and her other employees.”
9:30AM - 7:30PM
15 Hollis St, Framingham
Electronics
“Cricket is the Best Phone Carrier I've ever had! The Customer Service is Awesome and their pricing is Fair and Low. Thx Cricket! I referred 2 Friends and they Love Cricket!”
“I have to give a huge shout out to Bose for their outstanding products and exceptional customer service. Over the years, I've purchased wireless headphones and a pair of their glasses, and the quality has been nothing short of amazing. The headphones I've bought from Bose have lasted longer than any other brand I've ever tried. Before switching to Bose almost ten years ago, my headphones would die every month. But Bose products, if taken care of, seem to last forever.
I also have a personal story that highlights their fantastic customer service. Around seven to eight years ago, while deployed in Kuwait from 2016 to 2017, I would always keep my Bose headphones in my cargo pocket. Despite the rough conditions and frequent damage from bumping into things, Bose customer service sent me a brand new pair multiple times during my deployment. Even when I returned home and broke another pair after the warranty had expired, a sales person still replaced them with a new pair and an extended one-year warranty.
Bose has forever earned my loyalty, not only for their top-notch product quality but also for their unparalleled customer service. If every company operated like Bose, they would surely gain my business and respect as well.
Keep up the good work Bose!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“I go to Metro by T-Mobile on Hollis Street in Framingham I have been put the last four years I have never once had an issue I don't have a contract on my phone I just pay by the month which is great I get a text message saying my bill is due within a week no paperwork I walk right in pay the bill and I'm all set it's an absolutely fantastic service a lot cheaper than Verizon and other competitors”