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“Got a unit for my daughter, Clean facility and very professional service. Got all the information I needed from the manager Raynel, he was very patient with explaining all the details making the whole process so much easier, and ensuring I understood everything. Thank you”
“Vanessa is an amazing manager! She made the whole process so easy and stress-free. Her professionalism and knowledge about the job are impressive, and she explained everything clearly. What sets Vanessa apart are her people skills she’s friendly, approachable, and genuinely cares about her customers. She made me feel valued and took the time to ensure all my questions were answered. I highly recommend Vanessa and this storage location. She goes above and beyond to make the experience simple and enjoyable. Thank you, Vanessa!”
“Very clean with carts and an elevator to help us get to the second floor easily. Online process was smooth. Zero issues! Also very clear signs that helped point is in the right direction and how to use everything”
“This is really a first-rate storage facility. The management is particularly solid: Karen and her team are extremely responsive and actually very pleasant to work with. I'm actually quite puzzled how anyone could have had a bad experience here.
I use my storage unit primarily to garage a vintage car during the winter, and I have to admit that the finish and cleanliness of the storage unit is superior to the garage that's attached to my home!
I've had my storage unit for several months now, and the only complaint so far was that the light inside my unit was flaky ... so the very next day it was replaced with a new and better light fixture. It's hard to beat that sort of customer service.”
“I have been a member since the facility since it was in Allston. Never had any issues with staff or the facility. My only complaint is that Framingham is so far away.”
“Gentle movers office was immediately responsive to my questions online and continued fantastic communication throughout the process. They even worked quickly to resolve a question I had about the bill as well. Derek and Jensen were very friendly and helpful as our movers. Thank you to everyone at Gentle Movers!”
“Customer Service was EXCELLENT!
The manager, supervisor, staff are very kind….All my questions were answered and I was given a great understanding of how to access and utilize my storage. The facility is beautiful and well maintained. I also was doing a one way U-HAUL vehicle drop-off and that process went very smooth. Overall, I was extremely happy with my service and would definitely recommend others?”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
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Self Storage
“The units are squeaky clean, at least the four that I had. It started off with a reasonable price but I guess I stayed too long because the rate started going up much faster than inflation. Great place for a short term rental.”