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8:30AM - 6PM
67 Prospect St, Peabody
Banks
9AM - 5PM
48 Elm St, Danvers
Banks
“I wanted to thank Eric Faro from North Shore Bank for all his help with our accounts. We met with him in the Beverly and Danvers, MA branches. He is very Professional, hard working and knowledgeable. Because of how he treated us we will be giving the bank more business and sending our 2 daughters to him to open up accounts. Thank you Eric Faro for helping us with our banking needs.5 StarsLinda and Bob LaughlinBeverly, MA”
“I can’t say enough about how satisfied I am with Salem Five (Washington St. branch) Everyone has just been exceptional with every facet of customer service. From my personal banking to my business banking. I couldn’t have asked for better!
Special shout outs to Joelle, Jason, Slava and Nate! Thank you to the entire staff for always taking care of me.”
9AM - 4PM
32 Main St, Peabody
Banks
“I highly recommend North Shore Bank. I went into the bank today frazzled from a security breach from somewhere else. I had a lot of things to accomplish this morning. I was on a mission. I said, “I hope everyone has had their coffee, you are going to need it this morning.” They said they had not, left the building, went and got coffee and got me one too. It’s the little things that encourage me to bank local. It may have just been a cup of coffee but it was more to me. I feel when anything positive happens in this day and age you need to share it.”
“I’ve never had a better experience at a bank! The staff is super helpful and really takes the time to answer my questions. Plus, the new app they have makes managing my accounts a breeze!”
“I am incredibly grateful for Klaudia Toska and the exceptional service she provides. She has always been so helpful and knowledgeable when it comes to my business account, making every process smooth and stress-free. Her kindness, professionalism, and willingness to go the extra mile truly stand out. I highly recommend her to anyone looking for top-notch banking assistance!”
7:30AM - 6PM
125 Canal St, Salem
Banks
“Marblehead bank has been my #1 bank for years. It’s convenient and the staff is very personal and caring. Jane is amazing ! She always goes above and beyond anytime I contact the bank for support. Thank you !”
“Michael C. Was very kind and helpful during a stressful time. A non-judgement enviroment from him and the other workers. I definitely recommend going to this branch as it is rare to find such understanding and helpful + kind workers. I rarely give reviews but it is the least I could do.”
“Marblehead Salem Five branch is the best! The team there is always SO helpful and professional - I am so glad I switched from B of A to Salem Five - and the quality service has made all the difference!! ?”
“Love this place I’ve had other banks like Bank of America horrible bank they just want you money but Luso always help me and treat me good never an issue. And as for the bad review before me about depositing cash into the atm they don’t have envelopes out because the atm shoots them out when you’re going to deposit $.. shouldn’t give something a bad review because your to dumb to use your banks atm!!”
“We went in for a notirization (it's free!) and were just blown away by how nice and helpful the staff was. Ruby in particular was amazing. There was no pressure but we ended up opening a bank account with them because of the great service we received.”
“Our customer service representative was Rozana Cotzany - my wife and I went in because of an issue of fraud regarding our checking account. We thought it was a simple “open a new checking account” and as things went on with her help we realized paperwork and secure chat items we thought were all set hadn’t been. To say she went above and beyond is an understatement especially seeing as by the time we came down from Maine to deal with this issue we weren’t in an especially good mind set. Rozana reached out to Sue Fang from your Beverly Farms location, who is always cordial and efficient in our time of need, for information and then She cordially and effectively worked us through multiple processes, opening a new account - new debit cards - filling out the fraud paperwork ( which I had previously sent in), and by the time my wife and I left we couldn’t believe what had just been done for us. A ++++ and many kudos to Rozana she could certainly be a role model for any education or intern programs you may have.”
8:30AM - 4:30PM
32 Central St, Peabody
Banks
“Many thanks Smriti Shourie for being an excellent person and helping me with the paperwork needed. You have done an amazing job and I truly appreciate you. The process was great lots of communication and professional, Thank you
Leo”
“Sophie was helpful, kind, energetic, engaging and professional. We came to withdraw and move some money around and she made the experience a 10/10. If you need help with anything go to Sophie!”
“"I recently experienced a financial crisis and was incredibly fortunate to encounter Gentiana Gjino and Yolanni Baldera at the Eastern Bank in Peabody. From the moment I walked in, they were compassionate and understanding, taking the time to listen to my situation without judgment. Their expertise and guidance were invaluable in helping me navigate this difficult time. Not only did they provide financial solutions and privacy, but they also offered emotional support, which made a huge difference. I highly recommend Eastern Bank and specifically Gentiana Gjino and Yolanni Baldera for their exceptional service and dedication to their clients."”
9AM - 6PM
55 Dodge St, Beverly
Banks
“This location has been a godsend helping my elderly father with some banking tech issues. He took his laptop in and they helped him gain access to online banking due to a phone number change. This is so rare these days, especially for a bank. Thank you so much for helping him. Little things like this helps our family so much, with me being out of state. Keep up the good work!”
9AM - 5PM
428 Rantoul St, Beverly
Banks
“Starting with the Branch Manager, Gelantina Tili, and including everyone who serves at this branch, I commend them all for their professional, helpful and caring attention to every detail of my banking experience! A customer of Eastern Bank since 1972, I have always felt welcome, important and well cared for. Thanks to all! Joyce”
8:30AM - 6PM
193 Washington St, Salem
Banks
“Since I joined this bank only been having good customer service and everything bank made it easy for me took a trip last month to DR only thing I needed to do just call and everything resolve really good people who work in this bank I highly recommend it for anybody trying to get a new bank”
“Penny has been very helpful!
Our entire family uses Salem five in hamilton!
We enjoy knowing our neigborhood bankers!
Mortgage officer, Matt Gibbons was very helpful with family member in accessing mortgage through Salem Five! He did not mind doing a lot of hand holding and answering questions over and over. Thank you for being our neighborhood bank!”
8:30AM - 5PM
91 Lynnfield St, Peabody
Banks
“Feels like a family business, the teller Kendra knows the whole town. Does an excellent job when traveling and is a great conversationalist, among other things. ?”
7:30AM - 5PM
91 Pleasant St, Marblehead
Banks
“Had trouble with a new debit card (not theirs) which ate my card. We called the bank and got the quickest and most attentive service possible. They held by card at the main bank and together we tried the card there where they could retrieve it immediately if it was eaten again. Worked fine. Especially for a bank I do not use regularly, they could not have been more immediately helpful. Highly recommend!”
9AM - 4:30PM
110 Newbury St, Danvers
Banks
“Esmerelda is a true asset to members, along with the rest of the Danvers align team. She has helped me through some large transactions in exceptional situations this year.
The patience and calm demeanor she brings along with her professionalism and banking knowledge have been essential to my peace of mind. She always took the time to educate me on the standard procedures, any options to reduce my wait or increase my satisfaction and most of all she brought a smile to the process every time.
The entire team brings confidence and continues to back it up with results.”
“The bank manager and teller were super kind, compassionate and understanding when I had an issue with payroll today. I’ve had great experiences here and at the Danvers branch. Great staff and always very helpful and professional. Would definitely recommend.”
“My experience at this store was great! The new personal banker was warm and inviting. I'm looking forward to going back because she was so helpful I did not experience any pressure, no sales pitches and her name was Meghan.Thanks Meghan!”
“(Translated by Google) Very good service excellent customer service staff I liked it I recommend it 100%100(Original)Muy buen servicio excelente personal de atención al cliente me gusto lo recomiendo 100%100”
8AM - 6PM
48 Enon St, Beverly
Banks
“Elise, I hope I have the spelling correct, is absolutely incredible. I needed help with some documents and she went out of her way to help me in such a way that I couldn’t begin to thank her enough. People like her need to be acknowledged because of how kind and considerate she was in dealing with my circumstance. It’s reasons like this that I still bank here.”
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“I’m new with Rockland trust it was the best decision I ever made I applied for a home equity loan and Tucker was great to work with and the staff is great there any time you go in they always greet you and smile that is very rare nowadays”