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“I never did returns, I never knew how! The UPS store was so helpful with everything (took pity on me)! Now sending or returning (and pick-up) it is my Go To place and I'm a pro.”
Open 24 hours
108 Industrial Dr #1, East Longmeadow
Shipping Centers
“Awesome location for delivery ! Fast unloading and polite ,professional staff ! Clean restroom and vending machines also ! Drop your trailer at the assigned door ;waited about 45 min . DoneThanks a lotGod bless”
“I come here all the time and never have any issues. I'm usually making amazon returns or shipping to the other side of the state or RI &... no problems over the last several years. I'm intrigued by the reviews tbh. Outside of the occasional long line, it's usually a fairly painless process for a shipping store.”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
8:30AM - 4:30PM
83 Winsor St, Ludlow
Shipping Centers
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
“My experience with Estes has been wonderful the past few months! My delivery driver is very helpful, and the scheduling assistant has been very kind. Thank you Estes!”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“So grateful you have an amazing employee named Samantha ❤️ what a pleasure to be treated with kindness and her to help with joy. She is a total asset to your company thanks for hiring her and thanks to her I do appreciate all her help today!! She is fantastic ? ? thanks again for making my shipping way less stressful!!! Grateful for you and your time? grace and peace”
“Paul at window, always nice, as are all of the clerks. Wasn't thrilled that a birthday gift I mailed out a week prior came by short of postage. Stating 90cents due, yet when Paul checked it said I was $1.60 short. We both agreed it should have been delivered with opportunity for recipient to have the chance to pay postage due or have it RTS. INSTEAD, birthday gift now going to be a week late. I guessed at postage, put stamps on envelope and mailed at outside box in Palmer because office was closed by time I got there”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“I have utilized this location daily for 27 years! Each and every employee from Christine( now retired), Jose, Maria, Destiny, Alex and others have always been extremely cordial and helpful. This includes their ability to assist in mailing locally, nationally and internationally. Always quick efficient and professional to make sure my items are mailed properly. Many customers who I have seen that seem in a rush or short on time are always helped with an explanation of what to expect on delivery times. Every staff member is top notch in my book.”
“This facility is always clean, as well as and nice and quiet. This is my favorite post office to use.
They never have as much on display, for sale, as the main post office in Springfield. I never buy anything anyway, I only mention it because it looks strange. ?”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
8:30AM - 4:30PM
190 Fiberloid St, Springfield
Shipping Centers
“Staff at desk was very willing to help me send back a package.
I had the wrong return label. (It was an example what a return label looks like). Instead of jumping on the stupid move I made he was calm and explained everything.
This is why the work for the post office, they know what they are doing.
I rushed back the next day with the correct label. He put it on there with respect. Your all set!”
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“We just had the absolute best passport renewal experience for our daughter today. Tara was amazing! She transformed this very dreadful appointment into an extremely pleasant and fun interaction. We will never go anywhere else for passports.”