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“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“I needed a new iPhone and iPad. I worked with Nicholas M. (not the manager Nick) who was both knowledgeable and patient. I wanted a white phone which they did not have in stock but Nick was able to personally go to another Verizon store to get me the white phone. He answered all my questions, transferred all my information from the Cloud and managed to get me some substantial credits as well. I was very pleased with my experience. Elaine”
“I feel Apple has the best consumer technology. Therefore, you’d think the customer service would be top notch. Though this isn’t always the case, it was at Apple’s store in Hingham. A family member, who has been a loyal customer for years, purchased a phone. Unfortunately, this phone had glitches. Peter, the manager, along with associates Patrice and Tara, couldn’t have been nicer, more helpful, more attentive, and more understanding. They stayed with us while discussing the issues and then resolving them; all with a smile. You don’t find this high level of care anymore which makes us believe in the Apple brand even that much more. We will 100% remain loyal Apple customers thanks to the treatment & knowledge of Peter, Patrice and Tara!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Big shoutout to Ron for helping me upgrade my phone. He has explained to me all my options in detail, and gave me pros and cons based on my personal preference. Highly recommended”