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“Bill helped us file our passport application. He was courteous and knowledgeable. We didnt know we had to get a photocopy of both sides of our driver's id on the same piece of paper. Rather than sending us back home, he made a photocopy of it for us. Thank you!”
9AM - 1:30PM 2:30 - 5PM
200 Oak Street, Brockton
Post Offices
“This post office does not deliver mail. All other services only. Such as, but not limited to, all mailing out/packaging & shipping services, p.o. box rentals, supplies, etc. Great customer service. Never really a long wait unless a customer holds up the line for whatever reason.”
“Devang was very helpful! I had a tight turn around, and shipped two things in 2 mins. Devang and the other staff member were very friendly, and greeted me warmly. Thanks again for the quick help!”
“I have been twice as I am new to the area, and Amy has been a literal angel both times. She’s polite, happy to help, kind; she made my experience an absolute delight both times.”
“I get my mail and packages every day (Even on Sundays when they deliver Amazon)
The clerks and carriers are really great at what they do for our town.”
9:30AM - 1PM 3 - 5PM
1405 Hanover Street Ste 2, Hanover
Post Offices
“I ship packages from here a lot and this is probably the most efficient post office I’ve ever been to. Today, I stopped by to inquire about a package that the tracking number said had been delivered but that I hadn’t received yet. The gentleman working in the mail room told me they didn’t have it there but that he’d reach out to the carrier and make sure it was delivered. Sure enough, one hour later, at 5:30pm I saw the mail truck coming up to my house and there they were with my packages. Exceptional experience all around! I thought those were lost.”
“Yes, there is a wheelchair ramp and 2-3 accessible parking spaces in front.
Small post office, but huge in service.
I wanted a small post office box. There were 2 available to choose from.
The 2nd option was close to my birth date. The clerk inquired if my birth date was available, it looked unused. The postmaster was consulted and I was told to return, if I could wait, for proper clearance protocol.
Well, I was called within 1 - 2 hours by a site clerk to let me know I could return today to get my birth date box. 🌄
I was made to feel very special. 😊
I will never forget my PMB #.”
8:30AM - 4:30PM
357 Gannett Road, Scituate
Post Offices
“The guys that work there are nice enough. Not any fault of the people who work there but the fact that they have to close sometimes for lunch tells me they have staffing problems which usps should address.”
“Well I had my first Christmas with returns! I was completely dreading going through the process of mailing things back. Some of my items were not free to return so now I had to pay $20 for not keeping items! So this I found a little frustrating, but made my way to the post office. I had received 3 items but with 2 different shipments. I wasn’t sure how this worked. Jose was working and immediately walked me through the whole process. I came with only 1 box and he informed me I needed to return in 2 boxes. I figured I would be now buying a box and spending $20 for the return. Nope! Jose said I actually have a box here you can use and I can also offer you some tape that someone had left behind. He demonstrated how to fold the labels on their pouches and did all of this with a super friendly disposition!! I know if he wasn’t working, I would have probably drove home to get a “free” box and tape and returned. Thank you Jose for your help! You do your job with such kindness and it is much appreciated!!”
“The guy that helped me out was extremely helpful and patient with everyone I saw on line. It's crazy to me that they'd hire someone for a government job that can only half a day a week and they seemed incredibly understaffed. Its only because the higher ups won't hire proper staff for him. It's crazy what even the government gets away with. I hope he gets more staff soon that doesn't work on a selfish timeline. hopefully someone will see all these horrible reviews about her and they'll finally get the hint. Time for a staffing change.”
8:30AM - 12PM 2 - 4:30PM
647 Highland Street, North Marshfield
Post Offices
“I absolutely love this Post Office. Paul and team are always there to greet you with a smile and assist where they can. It is truly a gem. If you enjoy history, you will feel like you are in a museum.”
“Favorite location in Quincy! They are always so nice and helpful. I had to drop off wedding invitations recently and they were extremely patient - helped me make sure everything was done correctly. When I say patient, I mean they really took their time and went above and beyond with customer service.”
“Helped get my mail. I guess where I moved mail is only delivered to one side of street. Anyways the mail was getting delivered across the street for a bit before the error was caught. I appreciate the help.”
“This is not a public post office. It is a sortation and/or distribution center. I saw a postman in the parking lot and he told me it wasn't considered a post office, but he graciously took my two envelopes. Thanks to him!!! ?”
“Made a passport appointment on their website. Very easy. We passed in all of our paperwork. Thorough review to ensure everything was in order. Turn around time was quick.”
“The two employees who helped me forward my dad’s mail could not have been nicer or more helpful. I don’t get the negative reviews. Lorraine was so kind and called me sweetie pie. Also no line and plenty of parking.”
“I decided to leave a review, because I see so many terrible reviews here. But unlike other folks, I actually had a wonderful experience at this location.
I went in on two separate days, with the maximum sized boxes allowed. 7 boxes in total. A whopping 450 lbs in total! It was by no means an easy order to accept.
Due to my job, I was frustratingly unable to get to the post office any earlier than 4:50 (shortly before they close). Based on these other reviews, you'd think they would have turned me away. But they not only took my packages, they even stayed late to take care of me, BOTH times.
The lady behind the desk was very kind to me. And the manager, Bob, was kind as well, and personally lifted each of those very heavy boxes, and carefully placed them in bins for delivery. He even walked me out the door, and we had a very pleasant chat.
I have no complaints. In fact, I am extremely grateful to both of them, because I am moving to another state this weekend. I have been so stressed out, but this part of my move was made easy due to their hard work and professionalism.
Thank you both, again, I really appreciated all your help!!! I wish you all the best. ☺️”
“The workers are friendlier than most other locations. And the lobby has a kiosk where you can scan and drop pre-labeled packages.....that's super convenient.”
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“Debra is an absolute gem - kind, patient, and so helpful! Her positive and welcoming attitude was greatly appreciated.
Also I hope the lovely lady who shared her tape with me gets all the green lights on her commute.”