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10AM - 7PM
740 High St, Holyoke
Appliances
“Had a phenomenal experience purchasing my industrial Juki 8700 here. The staff is extremely knowledgeable and helpful. This machine has been the biggest asset for my business. Absolutely will be back for other things.”
“i was at the westfield ma store purchasing and electric stove and the customer service was top notch the store manager and sales rep did everything in their power to help me fix my situation i can also say that they really went the extra mile i can continue to write about this expirience really appreciate wht they did would have me for a customer for a long time”
“We went to Manny's to replace our broken fridge. Dave was very easy to work with and helped us find exactly what we were looking for. He made delivery quick and easy. Thanks Dave!”
“In a difficult world this appliance store stands out:They go above and beyond !! Not a run around like a big box store. Real people who care.I called Vincent the owner of the store when our gas grill seemed to have been assembledwith problems and not only was he concerned but he came out to our home and at 72 years old got down on the floor dissembled and reassembled it correctly cutting through all the manufacturer logistically difficulties like a pro. He spotted the problem right off the bat and did not quit until he got it right.Sure appreciate a good man and a great storeThank you very muchDr.Dominick Roto( Dom and Linda )”
“My upright freezer recently died on me. I called Besko for a new one and they were able to get it to me in a day and a half, much quicker than expected. I have been doing business with them for years, whether buying an appliance or requiring service, they always go above and beyond.”
“I went to them to get my kitchen appliances and had a wonderful experience. They listened to my needs and found the right appliances for me. The drivers were great and polite. I would highly recommend them.”
“Very helpful and friendly staff yesterday. GREAT help selecting a snow-blower by Bradley and his team. Very grateful for the help. Going there for all my purchases for now on.”
“We also wanted to buy from a local business rather than a big box store. We purchased a gas range last week and they delivered today less than a week after purchase. The delivery couldn’t have been any better. They also installed the stove which seems to be a issue these days. We will definitely return for all appliances.”
“I have been to Home Depot, Chicopee Ma a few times over the past 6 weeks. I received the beat customer service from a young man named JT! He was very knowledgeable, professional, asked all the right questions about the job I was doing in my basement. I am most grateful for all of his help. I hope Home Depot knows how lucky they are to have an employee like him! Kat Morris”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
“When I checked in in the front office and I was directed to go around to other side and back into a dock.I’ve called this facility ahead of time and ask if any possibility I can get unloaded day earlier. I needed to get back to Arizona due to my dentist appointment. Stritch didn’t promise anything but told me to head over to her facility. When I arrived Ware House was not busy at all and they took me right away,I had less than 10 pallets and I was unloaded in record time. This place is by far the best Aaron’s I have ever been into, Very clean place would recommend.”
“I have been to Home Depot, Chicopee Ma a few times over the past 6 weeks. I received the beat customer service from a young man named JT! He was very knowledgeable, professional, asked all the right questions about the job I was doing in my basement. I am most grateful for all of his help. I hope Home Depot knows how lucky they are to have an employee like him! Kat Morris”
“We went to the Westfield MA Home Depot to purchase a Christmas lawn decoration and a special light module. We met Susan and she was very knowledgeable and friendly and knew just what we needed and found it for us. We could not find the Christmas decoration so she helped us with that too. She had to get another associat, Angelo to help with this because they did not have any in the store. Together they were able to find one at another store. We then went to the service desk where Susan and Sharon were able to call the other store and the associat there personally made sure they had one and set it aside for us to pick up the next day. We were very impressed with the friendly and professional service. We wish there were more people like this Home Depot should be very glad to have such wonderful employees ❤”
10AM - 7PM
414 Boston Rd, Springfield
Appliances
“Honestly, budgeting is entertaining with Aaron's, the workers were honest & nice enough to discuss my short term ownership goals... for the 6000w speaker. BOOM!!!”
“I had purchased a Tuff Shed this summer through Home Depot. It is time to insulate it and finish it out. While all stores have the fiberglass R13 insulation for the 16”OC 2x4 walls, none have the insulation for the 24”OC 2x4 roofs. Olivia at the service desk was very helpful today tracking down answers for my question about product availability. I came in during my lunch break and some of my questions about installation and possible alternatives could not be answered by the staff on hand. I provided my name and number to Olivia and she relayed it to Randy who called me back within the hour. Randy answer all of my questions and came up with some available and cost effective alternative ideas working around the current shortage in fiberglass shortage”
6AM - 8PM
655 Memorial Dr, Chicopee
Appliances
“I had a broken key in my dead bolt. Zion, your key specialist, in the Memorial Dr., Chicopee store provided me with excellent service. He took time to try various methods to remove the remaining part of the key. Manny and Ian also provided assistance. I was impressed with all three of your employees. JHA, 7/14/23”
“This review is way overdue. We received outstanding customer service from Victor S. in the paint department. Knowledgeable, friendly and professional. Very pleased, highly recommend. In addition, we were extremely pleased with the help we received from Sean K. , the service desk supervisor on 11/26/2021 who successfully resolved an issue to our satisfaction. Both were a pleasure to work with and we will continue to shop at this Home Depot over others in the area.”
10AM - 7PM
1275 Liberty St, Springfield
Appliances
“I have been a customer for 4 or 5 years now and have always had great service. The reps have always been knowledgeable and professional. The items I have purchased were excellent and I am contemplating a new purchase soon. Being on SS this is the best way to buy.”
9:30AM - 6PM
12 Parker St, Indian Orchard
Appliances
“During pretty bad weather they helped me move over 4 appliences for store credit and I was able to buy a washer and dryer for about 200. The dryer failed a test and it was replaced easily and quickly. If your looking for used appliances they will definitely find something on a budget.”
“We have always received excellent customer service at this location. We have remodeled our entire home and have had nothing but the best sales and service from this location.”
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“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”