“Chris at Manny's was great to work with, knowledgeable and helpful. He didn't try and over sell us and double checked our measurements so we know it fits.”
“Fabulous experience with Quimby's. Selected a fridge on Saturday.Delivered Monday before noon. Everyone was nice and efficient. Would recommend Quimby's to others. Would purchase from again. Trustworthy.”
“We visited Manny's Appliances in Westfield MA 3 times. After our 1st visit we purchased a GE refrigerator and an electric GE stove with coil burners....both in white. Our salesperson was David Lunden. After much thought, we revisited the store the next day and looked over our purchases and questioned things we hadn't thought about when we purchased the items. Our salesperson that day was Carlos Jackson and he gave us more insight on the appliances. On the 3rd day we revisited the store with a completely different mind set and decided to go with chrome rather than the white for our appliances; our salesperson was Rick Fournier. With Rick's assistance, we chose chrome appliances and a total different model for the refrigerator, but stayed with the GE brand name. We landed up with a more expensive appliances, but we were happier with our purchases. All 3 salespersons were exceptional in their knowledge of the products that they were selling. The delivery date was on time and the delivery service was again exceptional. The workers who removed our old appliances and delivered the new ones on Tuesday, May 29th were professional in meeting our needs! We are thinking about purchasing two more appliances in the very near future, in chrome of course for our kitchen.....YES, we will again purchase through Manny's Appliances in Westfield! Thank you to the staff at Manny's in Westfield! ~ Maggie & Jeff Souders”
“Newman sewing machine is the absolute best. They are always so helpful, excellent at their craft and have great suggestions when I have a question. Thank you so much for everything you do for the community!!”
“I went to them to get my kitchen appliances and had a wonderful experience. They listened to my needs and found the right appliances for me. The drivers were great and polite. I would highly recommend them.”
“This review is way overdue. We received outstanding customer service from Victor S. in the paint department. Knowledgeable, friendly and professional. Very pleased, highly recommend. In addition, we were extremely pleased with the help we received from Sean K. , the service desk supervisor on 11/26/2021 who successfully resolved an issue to our satisfaction. Both were a pleasure to work with and we will continue to shop at this Home Depot over others in the area.”
“I called about a dryer repair on a Friday morning and someone came out the next Monday and fixed my dryer fast! Besko's came recommended to us and I can now say, I highly recommend their service! Timely, reasonable rates and responsive!”
“This Home Depot is great, The employees are always helpful and are full of knowledge. I went there recently because I had a plumbing problem and spoke to the customer service who was Full of knowledge like most of their employees, he explained what needed to be done To solve my problem and asked if I wanted a service call so I signed up for it willingly. Not even 20 minutes later I got a call from a plumber named Trevor, who came to my house with predatory behavior, nothing but a snake Trevor gave me a totally different spiel than the gentleman I spoke with at the store. The plumber laughed after he said how much it was going to cost and laughed through out the whole conversation. The cost was outrageous so we called different plumbers and we got the same ballpark cost the gentlemen said it would cost at the service desk. I think Home Depot needs to check who they have going to people’s houses acting like predators. Maybe it was because my wife was home alone talking to the plumber that came to our house from Home Depot.”
“Great customer service. Easy to talk to, very explanitve, so that I understood the agreement. And just very helpful. Everyone in the store was very welcoming. Best by far. Thank you!. Happy Holidays”
“The paint department is commendable, and I would like to express my appreciation for the exceptional service provided by your employee, Al A. His remarkable performance, amiable personality, and extensive knowledge have consistently exceeded expectations in assisting customers. He truly embodies the qualities of a valuable asset in the retail industry, and I believe he is deserving of significant recognition and compensation. It would be beneficial for the organization to have more employees emulate his exemplary conduct.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
“The place for all my needs! Besides of the house supplies aisle, my favorite place to shop is the Garden Center, love the variety of plants and I can't leave without one.”
“Jerri in Appliance’s is amazing very knowledgeable and thorough! She did follow up calls and made sure my order was delivered! Thank you so much for your great customer service Jerri!”
“I made a purchase last month and walked away without part of it. Yesterday, the GM was able to pull up my receipt with my card. He printed it, fetched the two items, and wished me well. I felt silly admitting that I'd been overtired that day and just walked out without two of my purchases. Kudos to the staff.”
“Great service, went above and beyond and helping me pick out the product I wanted. I would definitely recommend this particular errs to anyone. This is my fifth purchase. So that should tell you how much I trust and how the follow through with everything they promise, and you never have to look over your back or shoulder as you would with other not say names or companies.”
10AM - 8PM
1275 Liberty St, Springfield
Appliances
“Had no choice but to pick few pieces for my new place.as bad as my anxiety was JUAN was very understanding and helped me thru the process of getting approved and my payment plans.i pray delivery will be a smooth one I say this from all the reviews I just read.but in store service was a good one thx to juan”
9:30AM - 6PM
12 Parker St, Indian Orchard
Appliances
“During pretty bad weather they helped me move over 4 appliences for store credit and I was able to buy a washer and dryer for about 200. The dryer failed a test and it was replaced easily and quickly. If your looking for used appliances they will definitely find something on a budget.”
“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”