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“I have rented from them thrice now and will do it till November. They provide the best rate in the market for monthly rental. Matt served me all the time. He is so helpful towards every customer and always greets everyone with a smile. He even upgrade to a SUV on my 3rd rental. This place is highly recommended for rentals.”
“This is a small, quaint, humble little rental spot with attentive service and kind customer care. Paul was the staff member who seemed to be handling everything, but still manages to provide an extraordinary investment in our experience. He is clear and cheerful in his communication and a trustworthy staff member. We had a great experience with a single day rental, thanks to Paul!”
“I love the way they accommodate your needs very friendly very professional. I have never left disappointed I highly recommend them at the Springfield East Colombus Ave enterprise to any one that’s looking to rent a car.”
“I like to share my experience with Enterprise Rental they been really helpful the vehicle they gave me to rent , at first was a little nervous driving it "no key " lol , had it for about little over 3 weeks I would recommend going there ? thank you again Lisa Bohnak.”
“I have been renting here for the last 2 years. For both business and personal, the staff. Here is always excellent and have always worked out. The best deals possible for me. Can't say enough good things about Casar and his team”
“I recently purchased a vehicle from Fenton Aouto sales , and the experience was fantastic! From the moment I walked in, the staff was friendly, knowledgeable, and attentive. They took the time to understand my needs and helped me find the perfect car within my budget. The entire process was smooth and hassle-free. I highly recommend Fenton Aouto sales , to anyone looking for a great car buying experience!”
“Really nice folks to work with. Very friendly and accommodating. Not a great selection of vehicles due to the tiny footprint, but they do their best to work with you.”
“The entire staff at the Chicopee Truck Rental along with the Chicopee car rental are 5 Star customer service! I would highly recommend them for anyone in need of a truck or a car from the Enterprise Chicopee Massachusetts location.Customer service and customer satisfaction are clearly the 100% goal of this Enterprise location and the staff and management exceed all expectations highly recommend!”
“The service was excellent. We had to return/exchange a car we picked up at the airport that had an issue. We did not have an appointment. We were able to get a proper exchange without additional delay and left feeling a stressor had been eliminated.”
“I have been using this enterprise at West Springfield for months, and each time I go, they are great! Extremely friendly, extremely helpful, and patient. The cars are always clean and great. They call to let you know you are all set and if they can accommodate the car you want, they will.
I will continue to keep using enterprise.”
“I’m almost 40 and it’s my first time renting a car ? I needed a last minute rental and the manager went above and beyond anything I would have expected for customer service. My car is 12 years old and she gave me a detailed run through of all the new “features”. The vehicle was clean, the customer service accommodating and excellent. Will definately be back when I need another rental.”
“If you're looking to rent an SUV or a passenger van, highly recommend this place. Staff is very courteous, prices are very reasonable and vehicles are very clean and well maintained. I was looking around for a passenger van for a family outing, I was lucky to come across this place. Recommend calling in advance to make sure vehicle is available.”
10:30AM - 12PM
758 Union St, West Springfield
Car Rental
“Thank you Josh for the great experience in buying our ford edge! thank you for being an HONEST auto salesman! I appreciate everything you have done for my family to get into a car quickly where as our broke down and we needed a new one asap. I appreciate you going above and beyond and being a man of your word as you told me when I first walked into your auto shop " we take pride in our business" and it truly shows. I will be back for my next car in 3-4 years! Again Thank you for everything!”
“I had a very good experience renting a car with this branch, a nice car, a wonderful and polite manager (unfortunately, I don't remember the name of the man), I ordered a car through the Expedia service, everything was processed quickly in 5 minutes, I handed over the car in a few seconds, everything is fine,”
“We experience some difficulties with verification and payments but Karen was very patient and nice! She tried everything to help us and finally we figured everything out and it’s all thanks to Karen! She is really friendly and helpful!”
“And they did it again! I posted the below review prior to my last rental. This time I had the dates wrong on my reservation and I was taken care of without event. They had an SUV ready for me within 20 minutes and I was on my way. GREAT customer service and care. All Budget Car Rental locations should be so effcient.(PREVIOUS REVIEW)I have used this Budget on 2 occasions and have been super pleased each time. The service and vehicle condition were great. My third time is approaching Friday. Happy returning customer.”
“We arrived at 4:20pm & there was only one associate in the office. He was already helping someone and had another customer waiting- I walked in and two more people followed after me. The one associate, whose name is Waverly helped all of us by himself- and ended up working/ keeping the office open for an additional 40 minutes.
He helped us get our vehicle rental the same day (through insurance) and explained the fees and rental contract in detail. He was patient and courteous. I will gladly come back due to the excellent service Waverly provided.”
9AM - 12PM
1238 Riverdale St, West Springfield
Car Rental
“Daniel, I can't thank you enough for always making my experience so positive and taking care of things quickly. Your dedication to your job and customers is truly impressive.”
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“Indeed this place has experienced a mass Renaissance. For decades it was abandoned and had suffered Mass deterioration. Thankfully it didn't have a meeting with a wrecking ball.
Thankfully, the teamwork of the city, the state and the federal government were able to miraculously resurrect this iconic landmark and did a phenomenal job in terms of restoration as well as preserving many of the remaining inventory of historical artifacts of the original railroads and of the former Charles Hotel from a bygone era. The consolidation of local bus service PVTA, Intercity service of Greyhound and Peter Pan buses, rail service of commuter rail and Amtrak offer great convenience to travel to a multitude of destinations. They could probably add an overhead shelter at the Intercity bus depot areas similar to what was at the prior Peter Pan Station and they need to raise all the platforms for all of the trains at all the tracks. Moreover they should consider opening the upper-level part of Amtrak for people to wait for the trains up on that level to see their trains coming or going as well as offering additional restrooms for Amtrak passengers without them having to climb up and down stairs or go on an elevator.”