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“Staff very friendly , personable; car well maintained and detailed. Convenient location and recommended by BMW. Car in after rear accident- loaner car arranged by Akiki . Only negative was length of time repair took- much longer than estimate or promise date. Overall satisfied with work performed.”
“Brought my Honda for body work on the door after a friend backed into it in the driveway. The repair looks perfect and they even changed my oil and cleaned my super salty weather mats. Pete was very kind, welcoming and thoroughly walked us through what needed to be done.
We got quotes from a few shops on the street. Arrow’s price was in the middle, but we went with them because it seemed like the would do a thorough job. They definitely did! Thank you so much”
“Short: Honest, straight foreward, best you can getain the area.Long: Able to understand my issues despite me not being good at telling them what I thought was wrong. Handled my issues faster than I thought was possible. If you have an issue with the price then start learning how to fix your car by yourself. You arent likely to find people who can match the quality to the price at this high a level anywhere else.”
“I called the team and asked questions about a hood latch repair. I explained I had already had it looked at and they told me what was wrong and the part I needed. I asked how much labor would cost and Al told me to bring it by and he would take a look at it for free to make sure the dealer didn’t misinform me. I did just that & they got me in quickly. He took a look and let me know that he could fix the issue for a super reasonable price (about $300 lower than the dealer) I was able to wait in the waiting room when they let me know the part I bought was the wrong one. They were able to complete the entire job and fix my old part to get my car on the road again. I’m so grateful for their quick, efficient & cost effective work! I’ll definitely go to Al & his team again if I need any other work completed.”
“I began patronizing Akiki auto repair in 2002. Since that time the business has expanded in a big way, but the quality, dependability and great service is still the same. Thank you Akiki auto for always giving me a peaceful experience!”
“I have brought my truck in twice to get off road lights installed They didn't fit either time and they told me not to worry and come back if I bought another light bar.”
“Great service and great prices. I stopped by on a Monday afternoon to find out what it would cost to fully replace my brakes. They quoted me less than 1/2 what the dealership quoted me and they were willing to do them the next day. I ended up bringing to in the morning a couple days later in the week and they had my car back to me in the same afternoon I dropped it off. And they actually charged me what they quoted, no funny business! (because some places definitely have tried to charge more after the fact)”
“Great shop helped me out so much with a fast turn around time on my car. If you want a reliable trust worthy mechanic this is your spot. 10/10 coming back every time.”
“Smooth experience with a cool guy. He fixed my doors after a moped avoiding traffic laws ran DIRECTLY into my door and left the scene. Timely and friendly. I would highly recommend.”
“Nothing bad here to say. They’re very nice person. I just want to leave a message that I came for my 9 o’clock appointment today. I know it’s raining. Please let me know if I can stop by again tomorrow to get my break fix for my Subaru outback break to be fix please. I’ve to start work at 11am today.”
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““I had a wonderful experience at this car service. The advisor was extremely polite and welcoming, making the experience feel comfortable and stress-free. The car very service was prompt and reliable. It’s always nice to receive such thoughtful and professional service. I would gladly use them again.””