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“The service here is incredible, negotiating prices were painless, and the owners were amicable and welcoming.
Not only were they willing to work with my pricing, but didn't try to fleece me at all.
Was able to purchase working computer parts at a fraction of the new price, and everything's still working!
Highly recommend”
“Very good customer service and technical support. Had issue restoring contacts and resolved directly with shop next day. Received follow -up with phone calls to complete iPad promotion -overall great shop will return !!”
“I bought a new phone from a different store. I had problems with group text messages. After several visits with this store and multiple conversations with Metro and technicians nobody could resolve the problem. So I went to Moody Street where Christina solved all the problems nobody else could. After 18 years with Metro I was ready to leave till I found her. I can now communicate with my family during the holidays”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“I would like to thank the salesman Lucas for the service, I recommend this store and the salesman, such politeness that I was impressed. I will definitely come back because of this salesman. Congratulations to the owner for hiring me.”
“Worked with Fsihaye today on these upgrades he was great and very insightful the rest of the team were also great but Fsihaye went above and beyond for us today, thanks!!”
“Jani was absolutely amazing! She spent hours transferring things from my old phone to my new one which she activated. She had limitless patience, was courteous, and was a champ at multi-tasking when more customers came in. She was nothing short of incredible.”
“It was very nice experience in this store. Luis was very professional and patient with all my questions. I came to switch from physical SIM card to eSIM card to another phone. The process was very fast. Great place to get phone service in this store. Highly recommend!”
“I bought these headphones and the boy is a very good person and he helped me program them and I also sent money, everything efficient and formal, I recommend them 100%”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
“First off, the owner is one of the friendliest people I've ever met. He was incredibly generous with my son and courteous with my family. You can tell he takes great pride in his business. That alone is worth the visit.
It's a small store, but packed wall-to-wall and floor-to-ceiling with an awesome selection of video games, toys, books, and other gaming stuff. A great selection of retro games, including Japanese games, complete games with boxes and manuals, and repro games. It's definitely one of the best game stores I've been to. If you're looking for some rarely seen games at very good prices, this is a great place to check out.”
“Just had a great experience getting a new TV at HHS. They first overcame a hurdle that was too much for a certain big box chain store, proving to the extremely cautious management of our new residence, a large condo building, that they had sufficient insurance to be allowed into our building, by filling out the necessary forms, having them endorsed by their insurance company, and very quickly getting them into the hands of building management. Neil at HHS, even after I was ready to buy the particular TV I wanted, took the time to check the manuals of our existing receiver and speakers to make sure the installers knew exactly how to configure everything. Then the installers, Brian and Perfecto, got it set up quickly, with the latter coming back the next day to make some adjustments and show us how to make other ones ourselves if we so choose. All that at a very reasonable price. I couldn't be more pleased.”
“Thank you! The work was gone quickly, with great quality and the price was very reasonable. iPhone11, he replaced the screen and moved the Face ID components. The phone is working great!”
“This place is absolutely amazing. It has everything that Hobby lobby and Radio shack use to have. It has all sorts of electronic pieces and parts. Lots of audio, lighting podcasting equipment and also computer parts like fans, old motherboards, all type of circuit boards. The staff were also extremely helpful in giving technical suggestions and sharing past projects. I really hope it stays open since it might not get a lot of traffic. It is a real hidden gem and worth the drive.”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Really love this storeeeeee recommend highly. I always go in for Nintendo stuff. Fair price, and if you go in often you end up finding different stuff most times.”
10 AM - 7 PM
539 Granite St, Braintree
Electronics
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“Mikael is wonderful - honest and kind and extremely knowledgable - the older stereo I brought to him for repair had extensive damage to the turntable the tape deck and CD player as well as the speakers and it would have cost more to fix than it cost to purchase - so I decided not to go ahead - and he offered to take it and recycle it for me- I can't say enough good about him-”
10AM - 6PM
77 Chapel St, Newton
Electronics
“This is a versatile audio shop that is current on cutting edge tech for consumers of video/audio and audiophiles alike. They know their stuff and stand by their products.I bought a great pair of KEF speakers there. There was a factory defect out of the box and they replaced it no questions asked and provided a loaner pair to boot. Nice guys who know their products and love quality.”
9:30AM - 9PM
58 Kneeland St, Boston
Electronics
10AM - 7PM
1189 Highland Ave, Needham
Electronics
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
6:30AM - 4:30PM
960 Massachusetts Ave, Boston
Electronics
“I had a problem involving my contractor buying the wrong ceiling (flood) light housing units. He was awful so I didn't realize the problem for many months after purchase, and had opened the boxes, but the owner here was kind enough to work with me. Highly recommend.”
“Customer service was great! Friendly staff my mother needed a new phone and didn't want another iPhone she ended up getting the new Motorola mobile phone she happy with it! They T-mobile guy help set everything up and would recommend coming here!”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
10AM - 8PM
164 Everett Ave, Chelsea
Electronics
“Leisha and Brian were absolutely outstanding. Leisha went above and beyond to help me reactivate a new phone after I had accidentally broke my original one. She was patient, informative, hospitable and helpful beyond expectation. I will definitely be coming back for service at this location for future service. Thank you both for helping! :)”
9AM - 7PM
3 Mt Auburn St, Watertown
Electronics
“Excellent and helpful service from Moses! Went in with a number of questions about switching my plan. Moses spent a lot of time patiently answering my questions and he even drew a cost comparison chart for me (old phone vs new phone, old plan vs new plan).”
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“(Translated by Google) The best of attention !! Perfect customer service !! Thanks They lived !!(Original)La mejor de las atenciones!! Perfecto servicio al cliente!! Gracias Vivían!!”