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“Father and son own very respectful and attentive to all your needs a community people’s place! Always have great cars and all sorts of parts for your needs. Not everyone will be happy but establishments that have withstood the storms of capitalism that are still here are honest in my eyes!”
“I had the absolute pleasure of working with Serena recently, and I can confidently say she is the gold standard of what exceptional customer service should be. From the moment my friends and I walked into the dealership, Serena greeted us with a warm, genuine smile that made us feel not just like customers, but like family.
She took the time to listen carefully to what we were looking for, patiently answering every single one of our questions. What really stood out was her ability to balance professionalism with a personable approach. She didn’t just sell me a car—she truly cared about finding the right car for my needs, budget, and lifestyle.
Serena’s product knowledge is unparalleled. She knew every feature and spec of the vehicles we were interested in, breaking them down in a way that was easy to understand without ever being pushy. Her honesty and transparency throughout the process were refreshing—she gave me all the information I needed to make an informed decision and never once made me feel pressured.
Beyond her incredible expertise, Serena went the extra mile to make the experience special. She offered coffee and snacks, ensured I was comfortable during the wait times, and dealt with all of the backend processing so I didn’t have to.
Thanks to Serena, I walked out of Springfield Mercedes with a new CLA35 and an experience I’ll never forget. She turned what can often be a stressful and impersonal process into a genuinely enjoyable one. My friends and I left feeling cared for, valued, and most importantly, excited about our purchase.
If you’re looking for someone who truly puts their heart and soul into their work, look no further than Serena. She is a gem, and any dealership would be lucky to have her. Thank you, Serena, for treating us like family and going above and beyond—we will definitely be back, and we’ll be recommending you to everyone we know!”
“Great service, love that they came to my job and got the truck and brought it back in a timely manner! I love this service best hands down!! So convenient!! Thank you ford team! And I got my state inspection at the same time as my oil change, plus I get a complementary tire rotation. Thanks again.”
“I recently worked with Carlos at Curry Honda Chicopee to purchase my car, and I had a great experience. I already knew which car I wanted, but Carlos was incredibly helpful throughout the process. He was knowledgeable and quick to answer my questions, making the transaction smooth and efficient. I appreciate his professionalism and dedication to ensuring everything went well. I highly recommend Carlos if you're looking for a reliable and friendly car salesman!”
7:30AM - 5PM
2145 Boston Rd, Wilbraham
Auto Parts
“Amy Takorian greeted me upon my arrival. She was friendly and pleasant immediately and made me feel welcome. She also assisted me with some ideas about my vehicle needs.”
“My car was BEAT up and Ashley got me in and helped me understand my insurance claim better than any other car place! I felt comfortable to ask questions and all of the employees were helpful and kind— and the damage is completely gone!
And as a little bonus they even filled my tires for me, which they didn’t have to do (I’m pretty sure they wiped my dashboard down too because it’s cleaner now than when I dropped it off, not sure that’s the norm usually but it was sweet!)
:)”
“Recently had car repaired at Roberts. He did an excellent job and worked directly with the insurance company for any issues. Very thorough and the repair looked like new. I had my vehicle back in a few days. Highly recommended.”
“Could not have asked for a better experience. Very professional and they did a fantastic job repairing my back door on my 2023 Ford Maverick. Looks like brand new! I could not be happier with the service I received and highly recommend to anyone needing body work! Thank you Fonsi for everything!!!!!!!!!!!!”
“Amber salesperson at Bob pion was Awesome ! Very kind , informative, great with tech information. Made buying a vehicle easy and stress free . Recommend buying there staff was great .”
“Had a fender bender and the ONLY place I wanted to go was an Audi dealer. The insurance company gave me several choices all of which I did not want. Car looks great and drives wonderful”
“I am extremely impressed with Collision Plus Auto Body. Everyone I spoke to and worked with was polite, kind, understanding and extremely knowledgeable. Huge shout out to Bill at the front desk, who answered every single call with beautiful energy, extreme kindness, compassion and incredible knowledge of his work and the auto body. I would also like to give a shout out to Dan for his ownership and leadership. He runs an incredible business and makes you feel like you are family! This auto body went above and beyond with handling insurance communication, my overall car's needs, and also took in account my personal needs. I highly recommend Collision Plus Auto Body next time you find yourself in a collision as they do it all PLUS more! Thank you all!”
“I bought a used car from them and I highly recommend. If you are in search for a used vehicle with low miles and a great price check this place. The guys went above and beyond to have my car ready and made the process easy.”
“Highly recommend. Gabe Jr and team did a great job fixing and detailing my car after an accident. He got it done when he said he would, he arranged a ride for me with enterprise, was very nice and did great work!”
“We have been coming to Langonet”s for all our body repair and detailing. They are the best!! The quality of their work is of the highest level and their customer service is wonderful. They are very knowledgeable, helpful and professional. This shop can turn an accident into a pleasant experience knowing you are in such good hands!”
“These guys are awesome. I needed a headlight for my wife’s 2023 Subaru crosstrek because she went off the road trying to avoid a dear. I am currently waiting on parts to come in the mail to fix our other vehicle, therefore I needed to get her car back on the road ASAP. Westover Auto Salvage didn’t have a headlight for me BUT they found one down in Connecticut so they sent a parts runner to go and grab it. They had the headlight for me ready to be picked up THAT SAME DAY! Talk about excellent customer service! Not only that, they sold me the light for a very reasonable price too. I was able to get the car back on the road that night. Thanks guys! Here are some before and after photos of the broken headlight and the one they sold me.”
“Brian and the staff at Brad’s are wonderful. I could even see how nice they were to other customers while I was there. They don’t play favorites, they treat everyone like family.”
“Needed rear glass for Audi A7 Called Max, Great Response he had one and Had Best Price on the Internet. Drove 2 1/2 hours to Get there Parts were waiting for pick up, Yard crew loaded them in Truck. Driving 125 miles and being this impressed speaks Volume for these Guys. Dont Waste your time with other Yards! Thanks Max you Run a A+++ Business .....”
“First oil change. Great service advisor and appreciation for an expeditious service when I showed for my appointment 2 days early. Doh'
Thank you for accommodating me when it was my error arriving on the wrong day.”
8:30AM - 5PM
388 Boston Rd, Palmer
Auto Parts
“Great service. I brought my camper in for 4 new tires and brakes and bearing service. They took care of everything at a fair price and we are all good to hit the road this summer. Steve and the rest of the crew are awesome.”
“Excellent service, quality work, and done in a timely manner. The front bumper was repaired after someone hit our car in a parking lot. It was our first time having Stan do our bodywork, and he did an outstanding job. Highly recommend Stan!”
“I couldn’t find a shop to work on my 2024 BMW M5, Arnold’’ took it right away and did an unbelievable job, they even detailed it for me, I would recommend them to anyone”
“10 stars if it was possible. John was absolutely wonderful through the whole process. Extremely professional, informative and thorough. It looks brand new. So happy. If I ever need service, Mengel is where I will go overall other businesses. Thank you!!!”
“If you want to upgrade Customize your Truck, Jeep or actually any vehicle. This is where you want to go. Formally Line X . They do awesome work. Living up in the North East with Snow,dirt,Salt, ya might also consider having them Rust proof and udercoating your underside wheel wells etc. They do an awesome job. Thankyou very much Eric and Mary.”
“They do great work. They fixed my car three times now and each time it's been perfect. The owner takes the time to inspect everything before it leaves his shop, and he likes talking to the customers about the work and anything else. The office staff is great also. They keep you informed of the repair status and of any delays, and will help you set up a rental. You couldn't find better customer service anywhere.”
“I had my car towed here after an accident. Unfortunately, geico deemed it totaled so I did not have any services here. While I can't speak to their quality of work or prices, I would like to say that the customer services was fantastic. They were patient, kind and more caring than I could have asked for. I thank the staff so much!”
8AM - 4:30PM
375 Pasco Rd, Springfield
Auto Parts
“They were really nice to me and I put them in a pretty bad situation. I had to do something and it was kind of a hassle for them and they still treated me very well. So I would say 10 out of 10. I mean they fixed the car and everything in a timely manner.”
“This place is amazing i have a business account and they are the best. The Counter guys are good, but one stands out (TOMAS) . So knowledgeable and trustworthy with his advice and references to detail on providing the best information possible to you. Hes my go to guy. Great job guys.?”
“The service in the back of the shop and the women who facilitate the office were outstanding. I always knew the status of the vehicle, and it was very well done.”
“This is the Best Transmission Spot for your Diesel Trucks.. My entire engine locked up due to a faulty hose. They not only where able to identify the problem, but had me back up in running within a week.. that's unheard of in our line of work. Most people will say 3 weeks to a month at best. These guys had me in and out and back on the road with in a week.. Major work needed to be done and they over delivered.. Thank you so much to all the guys at Better Built..”
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“Mike and the team at Springfield Auto & Truck came through as always for a harness that I needed for my plow. Thanks, guys. If you need any plow equipment or lighting for your vehicles, make sure you check them out.”