“I walked into the shop without an appointment for a possible flat tire but Steve was able to take me in even though the store was super busy. He was able to get the car in earlier and get everything fixed for me.”
7:45AM - 6PM
76 Arsenal St, Watertown
Tire Dealers
“Mike was amazing. I called over in the morning, and even though Customer Service said they were full, they connected me right with Watertown & Mike was able to fit me in for later in the day. Not only that, but he had all of my paperwork printed before I arrived, and he knew exactly what I needed. Mike took a stressful situation and flipped it into an stress-free, easy, happy day. I’m so grateful!
A little piece of advice: Always get the road hazard protection - it saved me big bucks!!”
“Have purchased a couple set of tires from them and they have been reasonable. However today I am writing a review for their outstanding customer loyalty. I had a tire damaged and needed to be replaced and I happened to have a brand new tire that was a previous spare. They did the mounting and balancing at no charge”
“Unbelievably incredible service from Mike up front and Nate with aligning my RAM. I had to have my RAM realigned 3 times within 2 weeks due to a few stripped bolts that Nate uncovered. Trusted and Quality work done by these gentlemen!”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“Mytireguys got me out of a pinch (pun intended) after I discovered a pothole had damaged my tire and left a bulging sidewall. When I called in, Jake worked with me to set up an appointment quickly even though the specific tire I needed was not in stock and had to be ordered. Julio arrived and was professional, fast and took great care of my Audi S5. He checked and inflated the rest of my tires and made sure everything was ready to go. I'll definitely be using them again, and bonus points for being my neighbors as a local business here in Needham :)”
8AM - 6PM
258 Harvard St #330, Brookline
Tire Dealers
“Super easy and convenient. Jake is very communicative and makes the process a breeze for changing tires. Definitely will use again, well worth the convenience of not having to go to a shop, especially with a flat tire.”
“Brian was very helpful and worked with me to get my car better aligned than it has been since I got it (I'm the second owner) iv had a bit of trouble at another location and Brian made it right! I am beyond satisfied with the results and it was a pleasure to drive the car back home. He even found me new wheels in case I need a new ones and I might need one because they are pretty old and corroded. I couldn't ask for better customer service! The Newton location on Needham Street is where I will be going for ALL of my alignment and tire needs from now until the foreseeable future. Thank you Brian it was a pleasure and thanks To the technicians in the back! Hats off too you guys you made my day! I will definitely be recommending this location to my family and friends!
-chris”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
“Ever since going here a few years ago I’ve never been anywhere else. My cars tires are tiny and I get flats all the time. They get a new one on in an hour or two every time.”
“Angel helped me out today and provided me with the all information that I needed for my tire. Gave me potential options and made sure I understood them. Great service and great attitude :)”
“I had my tire repaired at the shop, and I’m very satisfied with their service and honesty. My car has over 12,000 miles and is due for a tire rotation. While the repair was being done, I asked if the rotation could also be completed at the same time. The repair was finished very quickly, and the technician came to tell me that a rotation wasn’t needed after measuring the tread on the tires. I was pleasantly surprised by their honesty—most shops wouldn’t do that nowadays. I highly recommend this shop!”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Tire Dealers
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
7:30AM - 1PM
40 Highland Ave, Needham
Tire Dealers
“Whatever automotive problem arises for my 200NX Lexus, Paul or his competent technicians will both quickly and accurately diagnose and fix. From replacement of wind shield wipers to brake pads which I had replaced yesterday, Chestnut Motors does it all.”
“Brakes were making a really loud grinding noise when I was driving. I work full time and have a 1.5 year old daughter I drive to daycare every day. Needless to say, I was worried about having to get my car into the shop and wait several hours, days, weeks to get this service done. Corey solved my problem within two hours and he came to my house! I could entertain my kid in the comfort of our house while I knew my car was in good hands. He was kind, professional, and I appreciate the honesty and efficiency. Great value service and I don’t know anyone else that provides this around here. Highly recommend! Thanks again Corey!!”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
“Met Carmelo and Gus this morning when I took my 23 old truck for an inspection. I have had bad experience at other shops for simple inspections before. Not at Volsar, they were friendly, professional, and honest. I did all the work myself so I know my truck inside out and know nothing is wrong or need fixing. Volsar confirm nothing was needed besides the inspection sticker.
I will start bringing my cars here for mechanic work in the future. It’s hard to find honest and good mechanics.”
7AM - 6PM
1168 Commonwealth Ave, Boston
Tire Dealers
“such a great dealership who pays attention to customers detail request very very satisfied to work the Herb Chambers display to the customer and the worker Samik”
8AM - 5:30PM
30 Pine St, Stoneham
Tire Dealers
“Veterans Day 2025. We were in Stoneham for their 5K race and found a screw in our tire. We called Tire King and to our amazement they were open. They couldn't get to it right away so we dropped by after the race. They took care of us on the spot and were very reasonably priced! We'll be back whenever we need tires!”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“Super quick with a winter tire change and alignment. Personable and professional owner + staff! Would recommend.
Update: these guys still rock - efficient and friendly. They are honest and won’t upsell you on things your car doesn’t need, a breath of fresh air especially being a woman.”
“Matt, Steve, and the Team took great care of me in a 24 hour notice recently. Matt, who is very knowledgeable, and hard working, diagnosed my vehicle and provided me with accurate details on items that needed repair that I was slightly aware of.
Steve ensured I had a rental to take care of personal matters on the next business day while double checking my transmission after all the repairs were completed as I was told that I would need a new one within the last year. Steve, the owner, has been in business for 40 years and very competitively priced, particularly for the Newton area. Highly recommend!!!!”
7:30AM - 4PM
5 Cypress Dr, Burlington
Tire Dealers
“Can't say enough about Hometown. They were recommended by a friend, when we had such a terrible experience from a local Honda dealership. From scheduling the appointment, to the transparency of the cost, and level of communication, Hometown was amazing! Nice to have a car experts take a practical approach to the services you need. Nothing more, nothing less and that is refreshing.”
7:30AM - 5:30PM
41 Kearney Rd, Needham Heights
Tire Dealers
“My car battery was completely dead and would not jumpstart in the parking lot across the street, and they were able to replace the battery that afternoon. Grateful I was able to avoid an expensive tow and such an annoying problem was fixed so easily! Thank you so much!”
“Came here this morning because my tire pressure was low, and they immediately inflated them for free, even trying to refuse my tip! (But eventually relented, I am very persuasive)”
7:30AM - 5:30PM
200 Boston Rd #3A, Billerica
Tire Dealers
“Always excellent service. I’ve had tire repairs and purchased tires from VIP. Customer service is great. The manager at the front desk is very friendly and helpful.”
“Came here to install a new tire on a rim after getting a flat. Bought the tire myself. The team installed the tire, checked the balance, swapped the wheel and the doughnut, disposed of the old tire - all under 30 mins. Didn’t make an appointment, but did call in advance to check if they have availability. Excellent service, good price, very courteous.”
““Kind, fair and honest — will be only using AE for my cars.”
Honestly, that single review says it all, but it still doesn’t even begin to fully describe how great Auto Engineering truly is. This shop is one of those rare places where you feel taken care of the moment you walk through the door. The quality of their work, the kindness of their team, and the environment they create make Auto Engineering stand out far above any typical repair shop. ?
Auto Engineering offers an incredibly wide variety of services, covering everything from routine upkeep to major repairs. That includes:
• Oil changes & fluid checks
• Filter replacements
• Suspension & steering work
• Electrical system diagnostics
• Brake service
• Engine & transmission repair
• Computer diagnostics
• And so much more
Whether your car needs something simple or something serious, this shop can handle it — and they do it with care and precision.
The waiting area is one of the first things that makes Auto Engineering feel special. It’s clean, gorgeous, and extremely comfortable. There are yummy snacks, drinks, and beautiful cars to admire while you wait — cars so nice you could look at them all day! ?
Most repair shops feel rushed and stressful… but here, you honestly won’t mind hanging around.
The staff at Auto Engineering is truly what makes this place unforgettable. Everyone is friendly, welcoming, and incredibly accommodating. They talk to you with respect, explain what’s going on with your car, and make sure you feel confident and comfortable.
Shaun is outstanding at what he does. He listens carefully, makes time for every question, and always tries to help you in the best way possible. His customer service is truly top-tier — the kind that makes you feel valued.
It’s rare to see a business owner who is this involved and this kind-hearted. Rick doesn’t just run the place — he works on cars, checks in with customers, and takes the time to talk with anyone who walks through the door. He genuinely wants to get to know people, and you can tell he loves what he does. That kind of leadership is what makes the whole shop feel so trustworthy and welcoming.
Auto Engineering is more than just a repair shop — it’s a place where you can trust your car, your time, and your money. With friendly staff, expert service, amazing management, and a warm atmosphere, it’s no surprise people become lifelong customers.
If you want honesty, quality, and a team that treats you with real care, this shop is the best choice you can make. ?✨”