United States Postal Service
Post Offices,
Shipping CentersHours:
1661 Massachusetts Ave, Lexington MA 02420 Hours
About United States Postal Service
The United States Postal Service branch receives mixed reviews from customers. Some note a lack of friendly faces and occasional long waits, with staff described as having a no-nonsense attitude. However, many reviews strongly defend the workers, emphasizing they are federal employees doing their jobs with limited resources and often facing undue customer frustration. Positive feedback highlights excellent, diligent, and professional service. The staff is frequently called helpful and courteous, treating customers with utmost respect. They provide good service even when very busy, assist with packaging, and offer various options for postal needs. Some team members, including a supervisor and her team, are specifically praised for doing wonders. The location is acknowledged as a great place to practice kindness, with a long-term customer of 50 years vouching for the excellent and helpful current staff.
Most Recent Reviews
December 2024
The supervisor Aman and her team do wonders with limited resources they have. Compared to orher branches, I appreciate the superior dilligence and professionalism of the Lexington USPS team members
June 2023
USPS Office, slow and bleak,Customer service, needs a tweak.
August 2022
Very helpful in helping me to package and mail my passport renewal applications
More Comments(55)
Nearest USPS Stores
You May Also Like
- Lexington, Massachusetts
