{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“THIS ACE Really Is THE PLACE!
You will be greeted and helped immediately. The staff is very knowledgeable and will go out of their way to meet your needs. We are very lucky to have them in our town!”
“Nice store in a quiet area in this plaza. There are security guards driving around but it didnt seem like an unsafe place. Loaded up on stuff here and the staff was very helpful. Recommend to anyone looking for a good deal on some low use tools for the average homeowner.”
“Searching for something I needed online and I found this store that I did not know was there. (I live about 30 minutes away.) The items I needed was half the price of the same item at Home Depot and Lowe's so I stopped in while I was in the area. I also found out that the employees were more helpful and friendlier then at the other 2 stores. I'll be returning next time I need an item.”
“I just got out of work i was tired and didn't want to go to the other side of town to get chicken feed.i went in Rockies and bingo there it is and alot more..”
“Direct contact with an employee, help me with the lumber that I needed and measurements. Fast customer service. Not like Home Depot and you have to wait around to find somebody. Definitely will be returning to Koopman for all my needs!”
“My wife and I recently finished a kitchen remodel which included new kitchen cabinets, countertop, backsplash and appliances. After interviewing several kitchen remodel stores we chose Kelly Fradet. We have dealt with several construction projects in the past including two major additions to our house but I can honestly say this was the most seamless well organized and pleasant experience we have ever gone through. Diane B walked us through the project from day one and maintained communication throughout ensuring everything was completed in a timely fashion. She helped us with the numerous styles, paint colors, countertop selections and even hardware choices. The installer Kurt was excellent at his craft, always punctual and communicated the plans perfectly. Everything came out beautiful. We both enthusiastically recommend Kelly Fradet if you are looking for a kitchen remodel. They have excellent customer service and do phenomenal work.”
“I purchased a used welder and called for info on getting one of my tanks filled. I knew nothing about this process. Kylee (spelling?) was very helpful over the phone but really needed to see what I had to make sure they could help me. I stopped by and was very pleased with the service and information I received from Kylee and Hal. Great experience. This isn't the closest place for me to go to but I'll be sure to return.”
“I went to Larry’s Heating, Hardware & Plumbing Supply as a last resort after visiting three other plumbing stores. Here’s a little backstory: I had taken the drain out of my tub, thinking it would be a simple fix. Turns out, it’s an old tub that needed a pretty specific piece(at least some kind of adapter) and I couldn’t find it anywhere.
While I didn’t end up finding the exact part, I want to give a huge shoutout to Richard at Larry’s. He went above and beyond, he gave me advice, helped clean the old piece, and even let me borrow his tool so I could get everything back in place. I was seriously so grateful.
For context, at the first plumbing store I visited, the guy just threw my stuff on the counter and told me to call a plumber. I get it I’m a woman walking into a plumbing shop…but Larry’s made me feel capable and encouraged me to be a problem-solver.
I don’t know what else to say except thank you. Please support local businesses like this one. They make a real difference. 🙏”
“Anyone who lives in the Palmer, and surrounding communities Knows that Rocky's Ace is the place, its a catchy phrase but it also correctly reflects the traditional values that local shoppers and Do it yourselfers have known as the Truth for us for a long time.Of course we all have options, going to other big box stores or lesser known outlets for hardware, but the Value added fact of having your local Rocky's be immersed in the community and staffed with knowledgeable helpful people is my reason why I say They are my place for the "Helpful Hardware people", they mean it, and So do Ipeace outMrQ129 Trip Advisor”
“We shopped Lowe’s and Home for bathroom vanity cabinet combo. Their products are all poor quality materials (pressed particle board), pour surface finish with paint, and no service. And local cabinet businesses where their cabinets were more than 2x the cost for the same quality as Home Oulet. And they had limited designs that we liked. When we walked into Home Outlet, we spotted this beautiful 31” cabinet that was exactly what we were looking for and more! The cabinet was good quality with upscale design cues you would in thousands of dollars cabinets. Moreover, Brendan…store manager…was so courteous and helpful throughout our entire experience. And even went above and beyond after the purchase to make us very happy customers. We went back and bought a 2nd vanity cabinet for our half bath as a result. Highly recommend this business and location!!”
“Amazing selection and super helpful staff! I always find what I need, and they go above and beyond to assist with any questions. Truly a fantastic place for all your hardware needs!”
“I always find what I'm looking for when I go to the East Longmeadow location. If by chance I need assistance, someone is always nearby to help with any and all questions I have. Highly recommended!”
“it was my first time buying bird seeds from them she was very friendly and very helpful they have black oil sunflower seeds 50 pounds for 30.00 very good price I prefer to support local business I will be returning again”
“My favorite and only heating and air supply house. Shoutout to Kieth, and Jay, idk what I’d do without you guys. Professional or a homeowner looking to DIY, these guys will take care of you.”
“Bought a new Rikon lathe, stand, tools, pen supplies, etc., Got home and started turning right away. Three days later I get a flyer from Woodcraft with same lathe $150 cheaper. Manager told me he'd honor lower price. No issues. I finally got back to store about two weeks later and he gave me $150 gift card and I ended up using it that day, plus some, for more turning supplies. Don't have any real woodworking stores in Capital District of NY, so he's got my business.”
“Amazing engaged long-term staff at this community centered store who understand old homes, small businesses and our community. They have never failed to help me to identify whatever little "thing a ma jig" that I am looking for. I have been shopping here for years and am so grateful that they exist.”
“Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked away completely satisfied with our selections. He couldn't have been more helpful! 5 stars!”
“I've preferred Rocky's for years as my trusted local hardware store. It's always been clean and easy to find what I needed, everything marked and enough staff to help if you have questions.”
“Very knowledgeable staff, always willing to go the extra mile to get you what you need. I’ve been doing business here for 20 years and I look forward to 20 more.”
“first time going to this store! they got my order quick! an were very friendly an helpful! id go back there again! they also loaded the pellets into my trunk for me:) thank you again!”
“The 1 star review is from a gentlemen who doesn't know how to lock his windows thus allowing cold air to slip by the sash......Harvey windows are fantastic, the company is incredibly responsive to any issues. I've been selling and installing Harvey windows for better than 25 years. I'm proud to offer them to our customers.”
“This Home Depot is great, The employees are always helpful and are full of knowledge. I went there recently because I had a plumbing problem and spoke to the customer service who was Full of knowledge like most of their employees, he explained what needed to be done To solve my problem and asked if I wanted a service call so I signed up for it willingly. Not even 20 minutes later I got a call from a plumber named Trevor, who came to my house with predatory behavior, nothing but a snake Trevor gave me a totally different spiel than the gentleman I spoke with at the store. The plumber laughed after he said how much it was going to cost and laughed through out the whole conversation. The cost was outrageous so we called different plumbers and we got the same ballpark cost the gentlemen said it would cost at the service desk. I think Home Depot needs to check who they have going to people’s houses acting like predators. Maybe it was because my wife was home alone talking to the plumber that came to our house from Home Depot.”
“I visited this Home Depot for the purpose of seeing about replacement screens from windows I had purchased from there several years ago. I went to the Millwork department where I met Ian. After explaining my situation Ian was very helpful and got me a quote which was emailed to me a few days later. I then went back to the store on Saturday and again spoke with Ian who was able to place the order for me. Afterwards I roamed the store and bought a few others items. Overall the store was clean and well stocked. Other employees I came in contact with were friendly and helpful with the questions I asked. Plenty of free parking.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Rocky’s Ace Hardware in Ludlow has the most knowledgeable staff! I plan on renting a Bissel carpet cleaning machine and all my questions were answered. It’s going to be much easier and affordable than I thought. Thanks Rocky’s Ace Hardware!!”