“The team is always knowledgeable and helpful each and every time I visit the store. Team is well trained and knowledgeable about the items and locations of your products”
“I just bought 18 inch bolt cutters that work great. We had to remove some old wire fence that was no longer serving a purpose. I would highly recommend these bolt cutters!”
“Amazing engaged long-term staff at this community centered store who understand old homes, small businesses and our community. They have never failed to help me to identify whatever little "thing a ma jig" that I am looking for. I have been shopping here for years and am so grateful that they exist.”
“I ordered cabinets from this place. Was never given the option to have someone come out and measure for me. I measured the best of my ability. Myra the designer even with the measurements gave me the wrong cabinet sizes my brother was able 2 Figure out a way to make them work accept for one . Brandon the manager came to my home, credited me for the mismeasured cabinet. Also quite a few of the cabinets had chips on them. When I brought it to myra's attention she offered me a free touch up pen being nice instead of returning the chipped cabinets i excepted . When I went to use the pen the felt broke. When I asked for a new one She wanted to charge me. $50 are you kidding me. I spent $17,000 on cabinets good price but had paint chips. I ended up speaking with Brandon the Manager once again who ordered me another pen for free. Thank you Brandon for your professionalism. I would recommend anyone to go directly to you.”
“I've preferred Rocky's for years as my trusted local hardware store. It's always been clean and easy to find what I needed, everything marked and enough staff to help if you have questions.”
“My favorite and only heating and air supply house. Shoutout to Kieth, and Jay, idk what I’d do without you guys. Professional or a homeowner looking to DIY, these guys will take care of you.”
“Very knowledgeable staff, always willing to go the extra mile to get you what you need. I’ve been doing business here for 20 years and I look forward to 20 more.”
“The 1 star review is from a gentlemen who doesn't know how to lock his windows thus allowing cold air to slip by the sash......Harvey windows are fantastic, the company is incredibly responsive to any issues. I've been selling and installing Harvey windows for better than 25 years. I'm proud to offer them to our customers.”
“My tractor needed a new spark plug My son looked it up online and said Lowe's has it. I went there and I found the spark plug with no problem at all. Everything was well organized and I was very happy. I end up using the self-serve checkouts which is always a wonderful thing, especially if you only have one or two items or more. Thank you, Lowe's”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.