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“I’ve been there on a Tuesday, they’ve have helped me in less than 2 hours. My back glass, iPhone 14 Pro was broken by impact. These guys, for $200 changed it for a new one, cleaned my phone, gave back to me, like a brand new one. You guys are angels. God bless your team brother.”
“I couldn’t be happier with the service and product I received today. Riccardo was phenomenal. There’s a lot that goes into these services, and Riccardo was patient with me and understood all of the intricacies involved. As far the product goes, I substantially improved the quality of the internet at a much lower price than I was paying.”
“Chanell was very helpful when I went in to pickup my new iPhone. From helping to ensure it was setup, explaining what I need to do with my old phone, and installing a screen protector….she was incredibly helpful, very nice, and never left me waiting long even when she was helping other customers. Excellent experience!!”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“Both Katie and Jordy provided excellent customer service one day when I needed to buy a phone. Even though they were busy, Katie greeted me from her desk and estimated my wait time! Jordy was very helpful and pleasant transferring data to my new phone.”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“Erick was an outstanding Representative! He urgently helped me set up my new S26 Ultra with precision. And he installed a privacy screen protector flawlessly! I am going to come here anytime I get a new phone!”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
“Huge shoutout to Julian at the Woburn branch! My boyfriend needed a new phone and I tagged along, expecting a long, drawn-out sales pitch. Instead, Julian was super transparent and respectful of our time. It's rare to find a rep who is knowledgeable without being 'salesy.' He turned a chore into a great experience. AT&T is lucky to have him-I might even be jumping ship from Verizon soon because of this visit!”
“Very happy with the service and assistance we received at this store. Alex took his time to go over all of our options and addressed all our concerns. Great customer service and support will keep me coming back to AT&T”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
“Switched wireless companiy after 20+ years and I'm glad I did. A+ expertise i received. Adrian Opio got me set up and out in no time and was able to address all of my concerns. Highly recommend!”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
“I had some issues with my iPhone 13 GPS not working and needed to switch to an iPhone XR. Mr. Andrew was incredibly helpful and handled my case with utmost professionalism. Thank you very much for your help, Mr. Andrew! You are the best!!!”
“Went in to replace my iphone screen, and Ron was able to assist me. He was able to do it fast and once received, it looked like it was brand new again. No issues whatsoever. I highly recommend this place if you need your screen replaced.”
“I swear I won’t go anywhere else, I’ve received nothing but the absolute BEST service here at the shop wireless, Kelvin is such a great guy and he actually cares about his customers and their sustainability. Someone give him a reward for BEST customer service of all time!!”
“Outstanding service at Medford ATT store. Robert was extremely patient with my case, being very difficult one.
His customer service skills are outstanding.”
“I love this store, excellent service, Ellen is always there and always provides impeccable service. She's super friendly, explains everything we need and provides great service!!”
“Gabriel was excellent and very kind. He researched my account, was able to help me reset my password then arranged through Assurion to come to our house today foe my phone screen to be repaired. Superb customer care! Thank you!”
“Absolutely appreciate Josh and the team over there?? always keeping me happy. And from what I see several others too??keep it up the best T-Mobile in my area. Thank you. I would absolutely give them a ribbon of the best in town.”
“I had a great experience at Boost Mobile, and I have to give a big shoutout to Guilherme & Gabi for her excellent service! She took the time to explain everything in detail, comparing Boost Mobile with T-Mobile and showing me why staying with them made the most sense. The pricing and benefits she outlined were clear and fair, and she made sure I understood all my options.
What really stood out was her professionalism and ability to communicate in multiple languages—Portuguese, English, and Spanish—making everything so much easier. I truly trust this store and their team. If you're looking for honest advice and great service, I highly recommend stopping by and asking for Gabi!”
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“Stefan went above and beyond to assist me. He spent the time to find the perfect option that suited my needs, not the easiest solution, but the right solution. No wait time, and the manager was equally amazing.”