“The best Apple Store I've ever been to. It has really nice staff and they cooperated with us. When we had a question about a case. Good display. Other stuff.”
“I had an excellent experience with
Turan who helped me today with securing a new screen protector for my new iPhone. He was very knowledgeable and did a great job. I am very happy and highly recommend working with Turan for excellent & friendly service.”
9AM - 8PM
97 Main St, Stoneham
Mobile Phones
“Jardel was super helpful in getting my new phone setup! He was helpful at explaining things and patient in answering our questions. He did everything he could to make it a perfect, 5 star experience and we look forward to visiting this location again in the future.”
“I couldn’t be happier with the service and product I received today. Riccardo was phenomenal. There’s a lot that goes into these services, and Riccardo was patient with me and understood all of the intricacies involved. As far the product goes, I substantially improved the quality of the internet at a much lower price than I was paying.”
“My teenage daughter accidentally dropped her iPhone 17 pro when getting out of the car. She cried and was so upset but thankfully at Malden phone repair they took care of it right away!!!”
“Chanell was very helpful when I went in to pickup my new iPhone. From helping to ensure it was setup, explaining what I need to do with my old phone, and installing a screen protector….she was incredibly helpful, very nice, and never left me waiting long even when she was helping other customers. Excellent experience!!”
10AM - 7PM
251 Main St, Wilmington
Mobile Phones
“Everything took about 45 minutes. I got a new phone to replace the one that I dropped by accident. Everything‘s on it happy about the price and a gentleman was fine at Verizon in Wilmington.”
“I went in for a trade-in/upgrade for family member and Devonte went above and beyond to make the transaction as smooth as possible. He also made drop off of the trade-in quick and easy. Additionally, he took the time to minimize the change/cost in billing/plan. Will/would definitely return to this location for future needs.”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
10AM - 7PM
77 Main St B, Andover
Mobile Phones
“Erick was knowledgeable and his customer service was top notch. Answered all our questions quickly and confidently. We visited the site for new phones and he turned us around in 15-20 minutes, that was very much appreciated. Will visit again.”
“Both Katie and Jordy provided excellent customer service one day when I needed to buy a phone. Even though they were busy, Katie greeted me from her desk and estimated my wait time! Jordy was very helpful and pleasant transferring data to my new phone.”
“I just came in to ask the price on a screen protector and she told me 12 bucks and I only had 7.52 in cash on me and she said don’t worry I will do it for you. they have always been really nice in there in decently priced. Come check it out they have something for every phone out there”
“Erick was an outstanding Representative! He urgently helped me set up my new S26 Ultra with precision. And he installed a privacy screen protector flawlessly! I am going to come here anytime I get a new phone!”
“There's no better place to go than this place. They really help you fix your phone. I'll tell me friends to come here for future business. Thanks Rosa for your help on fixing my Samsung.”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
10AM - 7PM
157 Main St, North Reading
Mobile Phones
“Outstanding customer service by Miguel Garcia, friendly service without all the upselling!
Got my new IPhone Air today and he set up everything for me and even helped me box up the old phone to send back.
Great service is hard to find nowadays, I would highly recommend going to this location for all your phone needs and you’ll leave a very happy camper.
This is my go to Verizon store going forward!
Please recognize Miguel for his excellent service today!”
“Huge shoutout to Julian at the Woburn branch! My boyfriend needed a new phone and I tagged along, expecting a long, drawn-out sales pitch. Instead, Julian was super transparent and respectful of our time. It's rare to find a rep who is knowledgeable without being 'salesy.' He turned a chore into a great experience. AT&T is lucky to have him-I might even be jumping ship from Verizon soon because of this visit!”
9:30AM - 8PM
114 Broadway, Saugus
Mobile Phones
“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”
10AM - 8PM
234 S Main St, Middleton
Mobile Phones
“I highly recommend this store for any support/upgrade questions. I had an issue and Alejandro was very patient and took the time to ensure my account was able to be activated again! Thank you very much for your help!”
“Helped me with a virus unlike other stores these people are life savers. I would be screwed if I didn't come here. If you have metro t-mobile come here. They are not greedy like tmibke”
“Very happy with the service and assistance we received at this store. Alex took his time to go over all of our options and addressed all our concerns. Great customer service and support will keep me coming back to AT&T”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
10AM - 8PM
413 Lynnway, Lynn
Mobile Phones
“Switched wireless companiy after 20+ years and I'm glad I did. A+ expertise i received. Adrian Opio got me set up and out in no time and was able to address all of my concerns. Highly recommend!”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
9AM - 7PM
31 Furlong Dr, Revere
Mobile Phones
“Couldn't be happier with customer service with Steven today at the Revere store. Very patient, great with math to find the best deal for me and technologically sharp. Steven is a wicked smart guy who is super nice to work with. I came away with good equipment and plan. Thank you!”
“Today is my five visit to this place and I always recommend my family and friends this place because people here is so nice and helpful. Every phone I purchased here have no issues and so functional for me.
Great place to find any phone, they have all the models.”
10AM - 8PM
329 Main St, Malden
Mobile Phones
“I had some issues with my iPhone 13 GPS not working and needed to switch to an iPhone XR. Mr. Andrew was incredibly helpful and handled my case with utmost professionalism. Thank you very much for your help, Mr. Andrew! You are the best!!!”
“After facing horrendous phone customer support with Metro, the ladies inside this store were absolutely fantastic in handling my transaction. I can promise you that you will come out satisfied from that store, they will assist you better than any phone agent out there. They were kind, swift, understanding, and just really want to work with you. They have just as many tools, if not more, available to them compared to the online agents. I was very skeptical at first at the idea of coming into a store, but I did not regret it. Please, please, please, take that chance and go to this store, you won't regret it!”
“Stefan went above and beyond to assist me. He spent the time to find the perfect option that suited my needs, not the easiest solution, but the right solution. No wait time, and the manager was equally amazing.”