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“I ABSOLUTELY LOVE THIS UPS STORE and the Great People there !! I’m there regularly for all kinds of reasons but usually doing Amazon Returns, Shipping or Printing. I can honestly say that regardless of the time of year (Busy Holidays Included!!) there is always an Extremely FRIENDLY, Calm and WELCOMING Atmosphere there.
It doesn’t matter what time of day you go or what you might need to get done, the Management and Staff will be able to handle it while being consistently very Helpful, Kind, Professional, Welcoming and Knowledgeable !! The Manager there is a Great Guy !!
I’m Extremely Happy that this UPS Store is MY UPS Store !!
Thanks,
Michael Sarni”
“Ordered create your own design christmas cards. Ready for pickup before expected time. And they look great. I'm a rewards member and received a great deal with the promo and my points!”
“Staples in Natick is the best. The staff is always knowledgeable and helpful. Going above and beyond. Also I notice that staff stays at Staples, I see the same people in the store over time. That speaks volumes for the staff's satisfaction with their job and this shows when they are dealing with customers !!”
“Periodically, we need to print documents and, infrequently, we need to get documents notarized and each time we have done these tasks the staff was incredibly helpful, kind, and often very personable. Highly recommend the store and the staff ?.”
“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”
“I had an excellent experience today thanks to Lynn and Andrew in the Marlborough store! They were incredibly helpful when I was picking up my online order. They helped me with adjusting the the sizes so that I could make it work on my project. I wasn't able to do that when I placed the order online. They were able to help everybody and they were so kind and efficient. I actually called the store while I was placing the order and they were super helpful, no weight to get them on the phone and there was a lot of people at the store at that time. I will add that the quality of the printing is excellent. Special shout out and thank you to Andrew and Lynn.”
“Derick, who helped me this morning was so nice, and super efficient. Two returns were more complicated (for me!) and he emailed, printed and mailed both with labels. I hope he gets a notice from upper management?!”
“I have had the best customer service at this store ! Victor always remembers my name , and he and the owner are very kind, very helpful. I always enjoy taking my packages there!!”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“I've gone here for many years and have always found the people very helpful and pleasant. I have nothing bad to say and I'm surprised that this post office got negative reviews.”
“Monro Brake and Tire in Stoughton MA gets a lot of deliveries by truck. I have yet to meet a more professional, outgoing and engaging driver as David Medina out of Southborough Ma Depot. It is no surprise that one of my customers who gets shipments from David knew him by name when he saw him at my store. Initially I was perplexed on how David was going to get my delivery off his truck but quickly realized through his cool calm and collect demeanor that all I needed to do is watch him work his magic. I look forward to the next time I have the pleasure of getting another delivery from David and UPS.”
“The postal service in Littleton over the past 2-3 years has become more efficient and customer centric than ever. My thanks to the current employees and to senior management for all of the positive and profitable changes!”
“Denise was extremely helpful even though I didn't have anything ready! She walked me through every step to complete the return, very helpful and very kind!Convenient location and easy to do before shopping”
“Thank you for the wonderful help to pick up and pack the auction item. Done with care, very reasonable priced and super communicative. Hope to be able to get back with more business :-)”
“No problems with my experience at the shipping center but I had requested that my package be delivered to a local Walgreens where I could pick it up (no one home during the day to sign) and this was never done. Had to drive to the shipping center to pick it up.”
“The workers here are so kind and friendly I drive out of my way to come to this location specifically because it is always a positive experience and they help as much as they’re able to!”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“First time using this location and the service was excellent. Everything was neat and very professional. Connery made me feel comfortable right away with his professionalism. He was on top of every step, showing great knowledge, attention to detail, and maturity throughout the entire process.
Thank you for the great experience”
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
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“I went for passports.This post office changed my perception of what postal workers can be. This has to be the friendliest, kindest most helpful staff I have ever run into at the Post Office! Please keep being amazing!”