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8:30AM - 4:30PM
37 Union Square, Somerville
Banks
“I live in the area and stopped by the union square rockland trust to ask about cd rates and the types of accounts they offer. Immediately upon entering I was greeted by the team behind the teller line. Andre, Nouhaila, and Jacob were all extremely friendly and helpful. Our conversation improved my mood after a long day AND I left with all the information I came in for. Bravo to this team for excellent customer service!!”
“We visited this Capital One location to open a savings account, and a staff member Michael helped us, and he was really friendly, and knowledgeable. He took the time to answer all of our questions and made the whole process easy and smooth. The environment was welcoming, they even had good coffee, and it felt like a place where you can get everything you need done comfortably. Overall, a great experience, highly recommend this branch!”
“We are ? % satisfied with the service Frank provided, the knowledge and attention to every detail made this experience completely stress free , at no point in the process was there any confusion his professionalism and passion for his work made this truly a pleasure. Will definitely be using his services in the future.”
“I’ve been banking here for 14 or so years… when I initially opened up an account, I owned a small business, and was looking to open up a business account, I wasn’t happy with the bank I was at, and the previous year I changed banks twice. A teller from a different branch, was a customer of mine, so I figured I’d give it a shot. Long story, short, within the next six months, I moved over my personal account, then I convinced my girlfriend (now my wife,) to open an account there. I also suggested my HOA to move their account there; and are still there today. I didn’t make these suggestions, for any other reason than banking came up in conversation and I thought it was in their best interest, as I knew the experience I was having was beyond what I thought you could have in a bank, it was perfect.
I’ve had nothing but a positive experience; they’ve always gone above and beyond for me. I know my wife would say the same.
They always remember me and treat me like I am there most important Customer. So, even though I am far from wealthy, I’m treated like I’m important every time I go in. Any issue or question that arises, has always been promptly taken care of, always to my satisfaction.
The staff has, for the most part, turned over from when I first started banking here. That said, the staff is just as good.
They clearly have not only good training, but good hiring, and a good company culture. That all comes through once you interact with them.
I could go on and on with great things to say, interactions that have helped me, etc., but I’ll just leave with what I have written here, I think that sums it up, there is no need for me to get long-winded.
If you asked me prior to banking here, if Id ever rave about a bank online (or anywhere), I laugh, but here I am. I have been to a few other branches, although this review is directed at the Davis Square branch, as my experiences that other branches have been good, the only one I can truly write properly is this one, in Davis Square Somerville.
I also want to give a personal shout out to Kevin McMaster. Since I’ve been coming here, he’s had various positions at this branch (and I believe briefly at another branch?) He’s always gone above and beyond; he’s the perfect example of what an employee is, are they interact with you, and how they treat you at Rockland trust, IMHO.”
“What can I say about Suraj Rajbanshi, Assistant Service Manager at the ECSB in Somerville…He is simply the best employee who really cares about supporting the customers. He is knowledgeable, patient and very courteous. He took the necessary time to explain everything to customers in a clear fashion. He the employee I go to with my most important questions. M.Desire May 23, 2025. Thank you for caring!”
“Only issue is you can't use the drive thru if you are not a member of the bank. I received a check from someone & went here to cash the check & I waited in the Drive thru line 4 cars, just to be told I'll have To go inside to cash a check if I'm not a member. Other then that everything went smoothly”
“The staff at this location continue to serve the elderly population with extreme care and respect. The art of customer serve is lost but this location continues to maintain this practice”
9AM - 5PM
250 Elm St, Somerville
Banks
“Luigi Louis Gerald is the man to go to when I need help with my chase bank accounts or bank needs in general. He’s a great manager. Patient, responsible, professional and compassionate to provide solutions to my need, which is a unique situation for managing my accounts.”
9AM - 4:30PM
236 Holland St, Somerville
Banks
“Ron and Jason are always great awesome people to work with! I never run into any issues with them. They're so friendly and understanding. I would definitely recommend them to anyone!”
“I had a great experience at the Chase branch in Assembly Row thanks to Huang Laura! She was extremely helpful, patient, and professional throughout the entire process. She took the time to go through my Chase accounts, explained all the benefits and options available to me, and made sure every single one of my questions was answered clearly. It honestly felt like she genuinely cared about helping me and making sure I understood everything. Customer service like this is hard to find these days. Thank you again, Huang Laura, for making the experience smooth and stress free!”
8:30AM - 4PM
5 Cutter Ave, Somerville
Banks
Open 24 hours
68 Union Square, Somerville
Banks
“No homeless guy living as other comments said. 2024-12-05. Spacious parking lot. Might not need to pay the parking if just a quick withdrawal. A little challenging to turn into here due to busy intersection.”
“Amazing staff and well knowledgeable. I felt they were very helpful and the hospitality was exceptional. I don’t bank with Bank of America but I will consider to move over due to their professionalism.”
“My husband and I just bought a home. We used Naveo as our mortgage lender. Ana Santos was the person who guided us throughout the whole process. Ana is amazing. She is professional, efficient and empathetic. She made this journey so much smoother. We so appreciate attention to detail and intuition about the information and questions we had. I highly recommend Naveo and Ana Santos for your house buying journey!”
“I needed to complete a wire transfer on the fly for my company, and Eda at Santander Bank in Somerville was absolutely wonderful to deal with. She was professional, efficient, and made the whole process smooth and stress-free. Great customer service—thank you, Eda!”
9AM - 4PM
212 Elm St, Somerville
Banks
“I love this branch because I can always find a human being to help me and I rarely ever wait in line. And there's parking. I particularly appreciate working with Kira. She is incredibly knowledgeable, takes her job seriously, and is ready to problem solve. I hope this branch does not go away!”
9AM - 4PM
40 Union Square, Somerville
Banks
“yesterday the branch was extremely busy with a very long line and girl handed everything calmly peacefully with positive attitude. Even she was working alone she stayed patient and kind with every customer i asked her name may be monica is truly awesome employee and a great assest to this location thank monica for help”
9AM - 4PM
338 Broadway, Somerville
Banks
“Esteban I want to thank you a million times over and over!!! You are such a GENUINE employer who gives a 10000% when it comes to his job!!! He opened an account for My daughter at the Broadway branch and he deserves a raise for his work. Thank you once again!!!!!!Kolleen & Kyra”
“Really positive experience except if you need deep answers then it gets twirly and incomplete answers like it or not better off going to north station bank they are tops”
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“Friendly staff, excellent customer service, and a strong sense of community. They truly care about their members and make banking easy and personal. Highly recommend!”