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“Todd and crew were amazing. Came in to fix a small nagging issue and not only did they fix that, but another issue that popped up, for a very reasonable price! Very friendly, knowledgeable. A breath of fresh air in the automotive industry! Thanks guys!”
7:45AM - 6PM
311 Highland Ave, Salem
Tire Dealers
“Wow I appreciate town fair tires on highland ave there very professional and made sure they made everything understandable and reasonable I would definitely come back to this location. Joe and Steve really took care of me they should definitely get a promotion for their hard work if there was only five stars I’ll give them a 10 stars Thank you guys”
“I walked into the shop without an appointment for a possible flat tire but Steve was able to take me in even though the store was super busy. He was able to get the car in earlier and get everything fixed for me.”
“Alex is the best!! Super helpful and knowledgeable. Made the whole process super easy and helped me understand anything that was confusing. He took his time and made sure I knew all my options before I proceeded one way or another. 10/10 recommend, go see Alex for new tires!!!”
“This place is great! Tony was incredibly helpful finding a replacement tire that was close in tread to the original. Service was professional, efficient, and cost less than I was expecting. While I hope I it’s a while before I need another tire, I’d be happy to come back here when I do”
“Came in with my 01 Honda crv to change my ball joints thinking they needed to be changed however the mechanic was very upfront and honest with me and told me I did not need to change them and showed me there was no play. Appreciate them first time coming here and will definitely be back for honesty!!!”
7:45AM - 6PM
76 Arsenal St, Watertown
Tire Dealers
“Mike was amazing. I called over in the morning, and even though Customer Service said they were full, they connected me right with Watertown & Mike was able to fit me in for later in the day. Not only that, but he had all of my paperwork printed before I arrived, and he knew exactly what I needed. Mike took a stressful situation and flipped it into an stress-free, easy, happy day. I’m so grateful!
A little piece of advice: Always get the road hazard protection - it saved me big bucks!!”
“Brian was very helpful and worked with me to get my car better aligned than it has been since I got it (I'm the second owner) iv had a bit of trouble at another location and Brian made it right! I am beyond satisfied with the results and it was a pleasure to drive the car back home. He even found me new wheels in case I need a new ones and I might need one because they are pretty old and corroded. I couldn't ask for better customer service! The Newton location on Needham Street is where I will be going for ALL of my alignment and tire needs from now until the foreseeable future. Thank you Brian it was a pleasure and thanks To the technicians in the back! Hats off too you guys you made my day! I will definitely be recommending this location to my family and friends!
-chris”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“Manny was unbelievable in helping us today. I highly suggest anyone that needs tires to visit here. They give great affordable prices and are very helpful and hands on. Quick, simple, and great work.”
“Ever since going here a few years ago I’ve never been anywhere else. My cars tires are tiny and I get flats all the time. They get a new one on in an hour or two every time.”
“Angel helped me out today and provided me with the all information that I needed for my tire. Gave me potential options and made sure I understood them. Great service and great attitude :)”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
“Super easy and convenient. Jake is very communicative and makes the process a breeze for changing tires. Definitely will use again, well worth the convenience of not having to go to a shop, especially with a flat tire.”
“I had my tire repaired at the shop, and I’m very satisfied with their service and honesty. My car has over 12,000 miles and is due for a tire rotation. While the repair was being done, I asked if the rotation could also be completed at the same time. The repair was finished very quickly, and the technician came to tell me that a rotation wasn’t needed after measuring the tread on the tires. I was pleasantly surprised by their honesty—most shops wouldn’t do that nowadays. I highly recommend this shop!”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Tire Dealers
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Robert from Mavis tire in Everette was absolutely fantastic. He was able to get me in quick and easy. We discussed a couple options for patching my tire and we eventually settled on a patch on the inside of the tire. Robert even went the extra mile and put a layer of rubber cement to really ensure no air leaks out. I also just want to put it out there that was denied service by 4 other tire places before I called Robert. I understand places maybe busy and full but I called these places 1 hour and 30 minutes before they closed and most of the places told me they were all done for the day and would not help. Hats off to Robert for getting me back in service and ready to roll for 7am the next day.”
“Needed to recycle some old tires and they were more than helpful making this easy. I've used them in the past for tires as well and had a similar customer experience”
“Had repair due to car accident , cannot say enough good things about Dans auto Body !!!! Car was better than I expected when I picked it up !! I highly recommend Dans Auto Body to all ….”
7AM - 7PM
1168 Commonwealth Ave, Boston
Tire Dealers
“such a great dealership who pays attention to customers detail request very very satisfied to work the Herb Chambers display to the customer and the worker Samik”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“I’ve been going to Fahey Tire in Wakefield for about 15 years, and they’ve always taken great care of me. I recently had new rims and tires put on my truck, and they did an awesome job—quick, clean, and done right. They’ve handled my tires, alignments, and all kinds of work over the years, and I’ve never had a bad experience.
Their prices are very competitive, and you really do get what you pay for. They stand behind their work, which is one of the big reasons I keep going back. The team is easy to work with, super honest, and just overall good people.
A lot of folks don’t know they also do mechanical work—tune-ups, front end repairs, engine work—you name it. It’s great having a shop you trust that can do pretty much everything.
Highly recommend Fahey Tire. They’ve been rock solid for me for a long time.”
“Came here this morning because my tire pressure was low, and they immediately inflated them for free, even trying to refuse my tip! (But eventually relented, I am very persuasive)”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
“Brakes were making a really loud grinding noise when I was driving. I work full time and have a 1.5 year old daughter I drive to daycare every day. Needless to say, I was worried about having to get my car into the shop and wait several hours, days, weeks to get this service done. Corey solved my problem within two hours and he came to my house! I could entertain my kid in the comfort of our house while I knew my car was in good hands. He was kind, professional, and I appreciate the honesty and efficiency. Great value service and I don’t know anyone else that provides this around here. Highly recommend! Thanks again Corey!!”
8:30AM - 5PM
95 High St, Danvers
Tire Dealers
“I recently needed an oil change for my Maserati, but was disappointed to learn that the dealership had discontinued their valet / concierge service. First world problems, I know — but with every dealership over an hour away, I was struggling to find a local shop willing to service a car like mine.
After calling around with no luck, I reached out to a used luxury car dealer in the area, and they referred me here.
From my first phone call to meeting in person, I felt at ease and confident with their care and service for my car. All my questions were answered with patience and professionalism. My husband and I were treated with genuine, honest and welcoming service.
We will definitely be back and will be recommending them to others.”
“Took my Corvette to Herb Chambers 3 times for the engine misfiring..After the 3rd visit they told me it was the transmission and to take it to a transmission mechanic in Wakefield. Within 1 hr the transmission place told me it was fine. Took it to essex County auto repair. They did a tune up in one day. Car runs like new and they did it at a excellent price. The dealership should be embarrassed,they couldn't fix the car. They had it for 3 weeks.. can't say enough about essex, thank u for fixing my car.”
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“Absolutely our new automotive place to go. Upon my first interaction with Rita, I already knew that we would be in good hands. Jamie is super respectful and more than willing to take a minute and walk us through the repairs etc. Our newly licensed driver had a flat tire one week and the following we needed a new bumper. The work was perfect. Quick, no frills and didn't kill our pocket. I would absolutely recommend this shop.”