Verizon's store in Methuen, located at 90 Pleasant Valley St., offers a friendly and helpful in-person experience for customers. The store features knowledgeable wireless sales consultants who assist with upgrading phones, choosing plans, and shopping for accessories and services. Customers have praised the staff for their professionalism, especially highlighting Alberto, who provided excellent service by quickly transferring data, offering helpful tips, and making the upgrade process smooth and simple. Many customers appreciate the staff’s honesty and dedication, noting that they received valuable advice on billing and trade-in deals. The store's team is attentive and strives to meet customers' needs, whether by explaining product features or helping with technical issues. Some reviews mention the staff’s kindness and willingness to go above and beyond, making the experience enjoyable. Customers who have visited the store feel confident in their choices and leave satisfied with their new devices and plans. Overall, the Verizon store in Methuen is highly recommended for its friendly service, knowledgeable staff, and efficient process, making it a good place to get new phones, accessories, and support.
Johnathan helped us get an upgrade and was very helpful thank you
March 2026
I got an excellent service from John Bastiani at the Methuen store today. Will definitely come back in the future. Thank you so much for a great service!
March 2026
Justin was great help to me today in the methuen store. He was extremely patient with me while I was dealing with a very stressful situation