2:30 - 4:30PM 9AM - 1PM
166 Linwood St, Linwood“I highly recommend going to this Post Office rather than the Post Office on Millville Road. Thank god for Marcus, friendly, professional and exonerates excellent customer service.”
2 - 4:30PM 8:30AM - 1PM
298 N Main St, North Uxbridge“Mike and Linda are absolutely phenomenal workers and people. Very friendly, always willing to explain the process (even if it gets confusing with the different carriers). I never walk out of that post office without grinning, laughing or smiling. You guys are rockstars!”
1 - 4PM 9AM - 12PM
347 Greenwood St Ste 1, Worcester10AM - 1PM 1:30 - 4:30PM
359 Manchaug Rd, Manchaug“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
8:30AM - 5PM
116 Main St, Upton“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”
“Chuck, Gina and Natalie make up the best post office team I've ever personally dealt with. They should be the standard of how USPS post office should run. Everything from personality, knowledgeable about products and services, to just bring great people willing to help! Thank you guys for being the best! Other offices should take note.”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Customer service was excellent. Never had to argue about about returns and the employees knew how to accommodate any of my needs. Excellent job done by amazing, helpful people.”
8:30AM - 4:30PM
23 Upton St, Grafton“I am so impressed by the customer service I experienced at this location. I am a vendor in the Chicago suburbs and had a customer claim she didn't receive her package a week and 2 days after it was delivered and was also asking for a refund. I called this location (as it was her local USPS) and the manager/post master (I assume) was so pleasant and kind. He looked up the GPS coordinates with the tracking number, which determined the package in question was DELIVERED to the correct location at the time of the scan. He even took the time out of his day to drive to the location for me and check to see if it was still in the package lockers which are locked (which it wasn't).If you are not a vendor that ships solely through USPS, you may not understand how REFRESHING it is to receive superb customer service like this...especially from hundreds of miles away. It helped me decide how to approach my customer in regards to a refund. Luckily, after I sent her an email that he had driven out there and could not locate the "missing package" and the GPS coordinates confirmed it was not mis-delivered, it miraculously appeared. How bout dat?Thank you! You are a kind, sweet soul and you deserve recognition for going above and beyond for me. So much appreciation for you!”
8:30AM - 5PM
43 Maple Ave, Shrewsbury“My fiancé and I had an amazing experience with Jenna! We were going to send out passport renewal form and she guided us through the process so much. We appreciated her help! She made the whole transaction so relaxing. Please give her some good praise for this as she is an outstanding employee and you should be proud to have her working there!”
8:30AM - 4:30PM
44 Church St, Whitinsville“Always have a good experience at this post office. There is always plenty of parking. The staff is friendly too. Every time I'm there, I always get greeted, and they always say bye too. It's always clean too!”
8:30AM - 4:30PM
76 Sutton St Ste 2, Northbridge“The people are pleasant and the space is clean and organized. Not a big line either. They must pay these folks a lot because they're always happy and helpful!”
8:30AM - 4:30PM
331 Main St, Douglas“I have found the people at the Douglas, MA Post Office to be very helpful. If i ever have a problem with mail or a package (which has only been a couple times in the three years I've lived here), they are always right on it to get it resolved. I appreciate that very much!”
2 - 4PM 8:30AM - 1PM
560 Lincoln St #8, Worcester“Mike makes this location worth going out of my way to come to! Pre-taped boxes makes my job A LOT easier, so I definitely try to ALWAYS come to Lincoln St. He's just seems like a nice guy, have never seen him in a bad mood! (can't forget to mention how the place is always clean, which I can't say for many other locations!) Keep up the great work, Mike!”
12:15 - 5PM 8 - 11:15AM
269 Main St, Oxford“I was having some issues with Amazon Packages and Jeff gave me a call and walked through the tracking process with me and really helped me figure out what had happened with my packages. I really recommend this Post Office.”
“Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees. I've always found this location to have friendly and helpful people. And no, I don't work for them!”
“It is the Federal Government. It is often times slow in helping customers in a timely fashion, however, it has been this way for many decades and I doubt it will change any time soon. Prices are not great either. On the plus side, the stamp designs are always interesting and artistic. The staff is nice most of the time as well.”
1:15 - 4:30PM 8AM - 12:15PM
681 Main St, North Oxford“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
7AM - 5PM
194 Main St, Shrewsbury“Received an email telling me the package I sent to my aunt a week ago was being held at the post office for pickup. Not sure why; I called the post office this morning and talked to the nicest woman who found the package and assured me it would be delivered today. That is service with a happy ending for everyone! Thank you.”
“Carlos stayed late in order to facilitate a package, and despite the fact that it ran late he provided excellent customer service and spent the time to determine the correct way of shipping our package. We feel awful, but it was an amazing experience”
“I have had a great experience at this post office.The workers were friendly and assisted me. I was there to send a parcel. One of the workers patiently explained to me the different charges for the possible delivery dates which helped me to choose the best package.I was also here for my baby’s passport appointment. The customer service was great. Within a very short time we were done. This is the best place to book for your passport appointment.This post office is very spacious and clean. I love being here.”
“Had an awesome experience yesterday , Jessica was wondering, I asked for the best way to send my package and she gave me options to choose from , Great customer service thank you jessica”
2 - 4PM 9AM - 1PM
1049 Main St #5, Worcester“I rarely know what I'm doing at the post office. Thankfully the North Grafton post office has helpful employees and are always willing to give me advice (and some patience!) Shoutout to Mark who always helps me through the process.”
8AM - 4:30PM
156 Worcester-Providence Turnpike Ste 12, Sutton10AM - 4:15PM
500 Salisbury St, Worcester
“I appreciated the employees (I believe it was Laurie or Heather) and their manager figuring out the operation santa shipping issue. I had been to a couple other post offices who gave up pretty quick. They were prompt and had a great sense of humor.”