8AM - 10PM
50 Howe Ave, Millbury“I called one morning for information on a storage space , the customer service was amazing and I got all the information I needed and more! I will definitely recommend to my family and friends!”
“Great staff always willing to help and they are super friendly ! I will only use the Whitinsville location for my storage needs and will also refer to friends and family.”
“"Painless" That's how I'd describe renting a storage unit from IStorage in Shrewsbury. Kerry made it so easy for me to secure the right sized unit for my needs, and did it all over the phone. 5 star service! Thanks Kerry!”
“Very professional crew paid attention to detail very concerned about my concerns, did not relax kept working, bought them a breakfast sandwich and said take a break and they said we will eat on our way to our delivery spot, I was concerned I needed a bigger storage spot and they said don’t worry you are fine!”
“I sold my house in the area earlier this year and needed storage for the first time. I did a Google search and found Premiere in my town. From the initial phone call to today, Eric, the General Manager, has gone above and beyond to meet my needs. I rented 3 units and he unsolicited did the market research to provide me the most competitive rental price along with explaining my options. Eric is a roll up his sleeves kind of guy I was not expecting in this industry. I appreciate the professionalism of this independent business along with the cleanliness of the units and overall property. While I believe the business is a very good one, Eric makes it standout given the effort he puts in to make the customers happy.”
9:30AM - 5:30PM
241 SW Cutoff, Northborough“Had the best experience with Aman who was extremely helpful and knowledgeable about everything storage. The facility is immaculate and the customer service is even better :)”
“Rob assisted me for my move-in and he was super friendly, warm, and professional! He even gave me a tour of a couple units before everything, which I appreciated. I highly recommend Prime and Rob to help you.”
“Store manager was very nice , thoughtful, good customer service. Any time I called the storage company she was so helpful with anything I was concerned about or needed .,thank you”
9:30AM - 6PM
872 Church Street Extension, Northbridge“Jessie is fantastic, she's been able to help with anything that comes up, she is amazing at her job. She absolutely is a fabulous at customer service. She was helpful and even got me another storage unit close the the first one I rented when I didn't estimate the amount of stuff I have.”
“Customer Service is absolutely courteous, encouraging and of good advice. All fees and benefits were meticulously reviewed. Nevertheless the process went very fast. Thank you for that! I also appreciated the cleanliness and the design of the storage space, the easiness of access and the affordable rate of the pretty comfortable size I picked.”
9:30AM - 6PM
53 Clinton St, Shrewsbury“Great experience at this storage facility for years renting.I brought in my elderly parents to rent and they were impressed how thoroughly everything was explained to them as they had never rented storage. Took the time to explain the payment and insurance options, even offered to help setting up an online account. Definitely recommend!!!”
9:30AM - 5:30PM
3 Chestnut St, Worcester“Very helpful experience. They even allowed me to load my stuff a little after the closing time considering we couldn't start loading until after 2:45. I would have preferred if they opened the case for the locker lock since it was sealed tight, but I managed. Also a little tight with one of the trolleys getting around the corners.”
9AM - 6PM
40 Pullman St, Worcester“Took a large storage unit for six months. Lots of parking and easy access loading dock. Temp control for units is great, the building (including bathroom) are immaculately kept up. Staff accommodating and helpful. Easy access to highways. We felt safe with our items in the unit and would rent from 10x again if needed. Thanks!”
9:30AM - 6PM
90 Main St, Oxford“This is the second time I have rented space in this place. I have always received good service in a clean, safe environment with a 24-hour security system. Thank you so much.”
9:30AM - 6PM
80 Cudworth Rd, Webster“Donna at the front desk was very helpful and easy to work with. Great prices compared to other storage units. Large enough for movers to bring in their truck. I would definitely recommend!”
“Visiting and calling around for a long term unit . When I Called for pricing, lady on the phone was super nice ! Excellent communication and superior customer service . The units are super clean, easy access and great pricing !”
9:30AM - 6PM
198 Washington St, Auburn“Everyone I’ve met have been pleasant, helpful , & professional . I was recommended to come here for the size I needed & the best Price of the places I contacted. I highly recommend them. I get paid biweekly and they have even extended my billing by a few days that I needed and not many places will do that just keep your communication going and hopefully it will work out if you ever need it like myself CubeSmart self storage is awesome! And Sam you are the best thanks for everything!”
9:30AM - 5:30PM
49 James St, Worcester“I feel 'lucky' that I chose this facility for my storage needs. The facility is really clean and well maintained. The office manager is very hands on and always helpful. I highly recommend this storage location!”
Open 24 hours
50 Depot St, Uxbridge9:30AM - 5:30PM
160 Otis St, Northborough“Jen Jewell has a great personality & excellent customer service. She is friendly, informative, a clear communicator & detail oriented. She is honest & cooperative. I appreciate her & her assistance in getting a rental. She cares about the business & it’s customers. Thanks Jen!”
“Penske provided the most competitive estimate when I called about for it. I needed a moving truck and a trailer for our car because I was relocating across the nation. As soon as I arrived, Aaron (the man) from the Chandler St. location in Worcester, Massachusetts. answered all of our inquiries, allayed all of our fears, and even assisted us in choosing the simplest option.You can't top these pricing, I assure you!”
“Good rental and great service but the whole return after hours process was awful and I don't recommend it. I didn't know I had to download the app and the app wasn't loading very well at all and was downright awful. I wound up finding a web link next to the key return and struggled through using it because of loading times. It took me 40 minutes to return the truck which is unacceptable.Uhaul at this location should have a wifi guest network near the building that I can connect to if service is bad so that I can take a normal amount of time to do this. 40 minutes is unacceptable and it makes me hesitant to ever return after hours again. I'd advise against it. Also, if the account holder and driver are two different people, the driver returning the vehicle should be able to do the return process without having to reach out to the account holder. It was an incredibly long and arduous process and it really shouldn't have been.”
9:30AM - 6PM
1180 Millbury St, Worcester“The associate was very kind and helpful. She showed knowledge about the business and covered all its aspects.You have a great asset in your business, do all to keep her.Yours,Eliezer Araujo”
“Life Storage on Shrewsbury Street is oddly enjoyable . Easy access and a very clean well maintained facility. Signing up for a unit is relatively simple but I would advise you to look at the various ways to do so. Online seems to have the best discounts or promotions and those are always changing .The staff is particularly friendly and helpful . I recently ran into a little problem with my autopay ( they call it EZpay, I think) and Larry , the new manager , was actually fun to work with while solving my concerns. He took care of the issue efficiently and with a sense of humor . Anyone who can make me laugh while dealing with red tape is a hero in my view!Oh, I almost forgot to mention that , aside from its cleanliness , it is also very secure and has a huge indoor parking area right at the elevators at which there are typically several flat dollies available. The only drawback is there are no trash receptacles but that’s true of most storage facilities.I have had a few storage spaces over the years and this one is by far the best !”
9:30AM - 6PM
19 McKeon Rd, Worcester“Customer service was great, very Attentive. The only other issue was the security door can be open with a push .Informed the worker and this needs to be addressed and fixed.”
“Pay attention to how the negative reviews contain spelling mistakes and contradictory statements and you'll quickly see that this is a 5-star buisness with a 4-star rating ?”
“I’m giving a 4 star for now as I’ve just recently become a customer at Extra Space. I was having an issue getting the rate it showed online, so I ended up calling the main number and spoke to an awesome rep Ed in Myrtle Beach, SC who had a great attitude and was very personable. He took care of me and got my new account all set up in no time. I haven’t dealt with or met the local people at my specific storage yet and am hoping they are atleast half as good as Ed was.”