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“Easy returns for Amazon with QR codes. The guys here are fast and friendly. There’s always plenty of free parking and it’s close to home and nearby plenty of stores and restaurants”
“The gentleman working there just before Christmas, had amazing customer service and good will. The line was long. He didn't get flustered, helped everyone and if he saw a quick drop off let them come forward with it to move the line along. There was a young kid bringing something to be shipped from his mom. He talked at his level and you could tell put the kid at ease. Just wanted you to to know someone noticed. Thank you for your good will and great service.”
“I had a great experience with UPS Shrewsbury. Their team is always professional, supportive, and willing to help whenever needed. They consistently provide excellent customer service and make the process smooth and easy.
A special thank you to the leadership and the entire UPS Shrewsbury team for their outstanding support. They are reliable, friendly, and truly care about their customers. I highly recommend this location to anyone looking for great service and a team that goes above and beyond.”
“The staff was extremely polite and helpful. I was able to find everything I needed with ease. This has definitely become my favorite store. Thank you very much to the entire Staples team for the excellent service!”
“Management And Employees
Are Very Help!
Cleaned And Maintained Location!
Accessible Parking!
Very Expensive!
No Competition!
Their The King Of Their Island!”
“I needed to print funeral-related materials. I called to ask questions and immediately got someone in the printing department on the phone and they answered my questions. My experience in the store was excellent as well - knowledgeable and friendly staff. Thank you!”
“Very polite and professional service. I forgot the gentleman's name. A fellow New Yorker like myself?? Thought I had to purchase a new box to send off my package, but he was honest enough and told me I can send it in the same Amazon box to Florida. He saved me some money. Prompt service at super affordable prices and conveniently located. One love☝?❤️”
“Estes Express Lines provides dependable and professional trucking services. Shipments generally arrive on time, and the staff is helpful and responsive. Occasional delays can happen during peak seasons, but overall the service is reliable. Highly recommend for businesses needing efficient freight and logistics solutions.”
“I had a fantastic experience shipping my bosses fragile China to Ireland with Robert at Navis. His team went above and beyond for me, packed everything with great care, and it arrived safely. Robert was professional, helpful, and made the entire process smooth and stress-free. Highly recommend!”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“Great place, sometimes they could use extra help up front & I feel sorry for the 1 person working with 10 people in line but if its that crazy I zip over to Dudley.”
“Jocelyn and Sheri were so incredibly patient and helpful as I was trying to ship a package to my family in Peru. The service was wonderful and I will definitely come back to this location for my shipping needs in the future!”
“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”
“I highly recommend going to this Post Office rather than the Post Office on Millville Road. Thank god for Marcus, friendly, professional and exonerates excellent customer service.”
“I was having some issues with Amazon Packages and Jeff gave me a call and walked through the tracking process with me and really helped me figure out what had happened with my packages. I really recommend this Post Office.”
“This post office is great and the staff is always friendly, but like other reviewers have said, the lunch hour is not what's listed here. On the door there is currently a printed sign that says they close for lunch from 1-2 every day. Online it says they close from noon-1.
Today I decided I'd head over a little before 1 and to kill some time before they return, I would go grab something to eat. I'm glad I decided to just check and see because it was 12:50 and I would have missed my opportunity to drop off my package today if I had stuck to my original plan!”
“For me, this UPS store is the one store I can only and always go to. They are quick, fast, comfortable, easy and the best thing is near where I live and they have a lot of good type of services. Give it a chance you won't regret it Plus I've been coming to this UPS for many years and for me I wish I could give it more than five stars”
“Chuck, Gina and Natalie make up the best post office team I've ever personally dealt with. They should be the standard of how USPS post office should run. Everything from personality, knowledgeable about products and services, to just bring great people willing to help! Thank you guys for being the best! Other offices should take note.”
“Very Fast and Efficient Staff There! They could Be Moved Into The Shop At The End Of The Plaza And Be Made Bigger! It Would Be Wise Of Them To Do And Provide More Services For Northern Worcester Massachusetts! But The Site Is Great! People Are Very Friendly And Very Welcoming!! It Is Very Neat and Very Clean! It Is Very Easy To Access ♿! They Offer Free Boxes For Shipping Out Your Items! They Do Know How To Do That QR Code Thing! Very Highly Trained! I Very Highly Recommend This Location For All Your Shipping Needs!”
“I am so impressed by the customer service I experienced at this location. I am a vendor in the Chicago suburbs and had a customer claim she didn't receive her package a week and 2 days after it was delivered and was also asking for a refund. I called this location (as it was her local USPS) and the manager/post master (I assume) was so pleasant and kind. He looked up the GPS coordinates with the tracking number, which determined the package in question was DELIVERED to the correct location at the time of the scan. He even took the time out of his day to drive to the location for me and check to see if it was still in the package lockers which are locked (which it wasn't).If you are not a vendor that ships solely through USPS, you may not understand how REFRESHING it is to receive superb customer service like this...especially from hundreds of miles away. It helped me decide how to approach my customer in regards to a refund. Luckily, after I sent her an email that he had driven out there and could not locate the "missing package" and the GPS coordinates confirmed it was not mis-delivered, it miraculously appeared. How bout dat?Thank you! You are a kind, sweet soul and you deserve recognition for going above and beyond for me. So much appreciation for you!”
“Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees. I've always found this location to have friendly and helpful people. And no, I don't work for them!”
“My friend is away for a few months, and I am picking up her mail from her PO box for her, then sending it to her in another country. The staff here has been wonderful - answering my questions, helping me do it correctly, and treating me with respect. I don't usually review anything, but I saw a couple of negative reviews here and was motivated to offer the other side. Thank you!”
“Always have a good experience at this post office. There is always plenty of parking. The staff is friendly too. Every time I'm there, I always get greeted, and they always say bye too. It's always clean too!”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“The people are pleasant and the space is clean and organized. Not a big line either. They must pay these folks a lot because they're always happy and helpful!”
“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”
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“Amazing people who work at this office. Kind and very helpful. All the negative comments probably they are the rude individuals .. they are always helpful. There’s a Karen for every situation … remember that Good job Millbury”