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“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“I went in to upgrade my phone and Jay helped me out, he was very knowledgeable and courteous...answered all of my questions with the utmost professionalism and was super helpful. I had to go back the next day for a Bluetooth connectivity issue and both Jay and the manager Hamid helped me out with my concern. I would highly recommend doing business at the Tmobile store at Stallbrook plaza in Bellingham.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
“I came from spectrum … so I was expecting to wait around for a few hours. The gentleman said maybe 10 words tops and I had everything I needed. In and out in less than 5 mins, made my day.”
“I was having the worst time ever with a few of my cell phones and my account. No matter what I did with them, I was getting nowhere I had even been to a Verizon store. Then I went to the Verizon corporate store in Bellingham, Massachusetts's. At the store I met with the most wonderful employee ever named Andrei! ANDREI was not only quickly able to get my cellular telephones situated physically he additionally organized things in my account with Verizon and now my life is much easier. A consummate professional, wonderful employee and compliment to Verizon.”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
“The manager and one other guy, can’t remember his name, were very helpful with getting Wi-Fi for my new place. Quick, easy, and Wi-Fi is working great already. Highly recommend”
9AM - 1PM 2 - 5PM
518 Union Ave, Framingham
Internet Service Providers
“Great customer service the gentleman who works the office was great helped me get my service running again after a truck knocked the wire off the pole. Within 24 hrs had my back up and running and the internet service is awesome powers all my devices flawlessly”
“I received excellent customer service here. The customer service rep was extremely kind and patient while working with me to resolve an issue I had trying to change my service over the phone with the customer service center. In the future, I'll always come by the store rather thank call the service center.”
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“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”