{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“This place is awesome, I needed to replace my phone last night because I dropped it in in a parking lot the day before and the screen was smashed. Scott and Parish (sp) both helped me out. Parish had helped me get the other phone last year and Ishmael has helped me too. Always top notch service and great people”
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Ricky helped me out when I came in yesterday! He was very knowledgeable and personable- and most importantly got me the help I needed right away!
Thanks!!!”
“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
“Today we had such a wonderful, educated, polite, knowledgeable kind man from Astound. His name is Jorge Mutti. He fixed our tv which we have had so much trouble since we upgraded. He is just A+plus off the charts. He is such a credit to your organization. You can’t imagine how pleased we were with his service.”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
“The manager and one other guy, can’t remember his name, were very helpful with getting Wi-Fi for my new place. Quick, easy, and Wi-Fi is working great already. Highly recommend”
“Went to your location last week to add a line to existing phone. Man at door explained to us we had to go to Connecticut store to do what we were looking for.
Drove 2.5 hrs round trip , waited an hour in the store for them in 5 seconds to tell us it could not be done
Decided to go back to the Bellingham store, this time, was greeted by Jacob. We shared our situation. He kindly listened, explained, thought about a couple of things, explained in detail the steps we need to pass to be able to do what we wanted.
He is exceptionally knowledgeable , kind, and patient. He guided us with a positive attitude, and was able to achieve what we needed in about 20 minutes! What an asset to your company!! We are grateful that we didn’t give up after being pushed away from 4 other representatives from the Comcast company including a manager in the Connecticut store.
If anyone needs a professional, knowledgeable representative on questions regarding your phone, options and availability this guy can make it happen. Thank you Jacob Oliveira!!”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
“I received excellent customer service here. The customer service rep was extremely kind and patient while working with me to resolve an issue I had trying to change my service over the phone with the customer service center. In the future, I'll always come by the store rather thank call the service center.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”