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“I had an outstanding experience at the Millis Tractor Supply, and I wanted to recognize both the store and especially the manager, Gabe, for going above and beyond.
I stopped in during what appeared to be one of the busiest Sunday rushes imaginable. The store was packed with customers, the lines were long, and there were multiple people demanding attention at the same time. Despite the chaos, Gabe remained calm, professional, and incredibly helpful throughout the entire experience.
I was interested in purchasing a gun safe that had been advertised on sale but was out of stock. Gabe immediately took charge of the situation and processed a rain check for me without any hassle. He knew exactly what needed to be done, answered my questions clearly, and made sure everything was handled correctly. It was obvious that he was organized and on top of things even with so much going on around him.
What impressed me most was how well he managed the constant stream of customers. Several people appeared frustrated or rude due to the busy conditions, but Gabe never lost his composure. He treated everyone respectfully, stayed focused, and kept things moving efficiently. That’s not easy to do when a store is packed and customers are demanding your attention from every direction.
Excellent customer service is hard to find these days, and Gabe set a great example of what it should look like. Tractor Supply is fortunate to have a manager who is so dedicated, professional, and customer-focused. Because of this experience, I’ll gladly continue shopping at the Millis Tractor Supply and highly recommend it to others.”
“Happy Tails Market is exactly the kind of small business worth supporting. The two owners work hard, treat every customer with genuine kindness, and make the place feel welcoming every time I walk in. They’re great with my dog and always keep the duck treats she loves in stock.
If you want to support a local shop run by people who actually care, this is the spot.”
“Best aquarium store in the state, very high quality fish, hardier than any other store I've gotten fish from, a little pricy on some things but nothing too crazy. Friendly staff, love the owner Katherine, she is absolutely amazing!”
“I couldn't be happier with The Happy Retriever! My 7-month-old Golden puppy, Millie, has attended Puppy Class, Puppy 101, and the Bump Up Days, where all of the training is reinforced. The entire team is phenomenal—consistent, knowledgeable, patient, and truly wonderful with the dogs.
Millie learned so much through each program. When I needed to board her for a week, I enrolled her in the Board & Train program, and I was amazed by the results. I can't believe how well trained she is now!
She no longer jumps on people, listens and responds so well, and is still the happy, fun-loving puppy she's always been. The biggest difference is how confident I feel when people come to our home. Instead of jumping up on guests, Millie sits politely with her tail wagging, waiting to greet them. It's such a wonderful transformation.
I can't thank the entire team enough for their dedication and expertise. They genuinely care about the dogs and their owners, and it shows in everything they do. I highly recommend The Happy Retriever to anyone looking for exceptional training and care for their dog!”
“Castor's monthly grooming is done at Pampered Puppies and this time by Agatha, who did a fantastic job!! Thanks Agatha, and thanks to the rest of the always very friendly staff members!”
“Fun place to Visit! Missy the owner is a terrific person. They sell more than animal supplies, this is a must see. They have all sorts of local goods available for sale from food to stationary to candles. Make sure you leave plenty of time during your visit to chat with Missy!!!”
“Absolutely love this place! The staff is super friendly and always goes out of their way to help me find exactly what I need for my pets. The selection is fantastic, and my furry friends are always excited when I bring home something new from here!”
“Very knowledgeable and helpful staff! Full range of options for raw-fed cats and dogs. Store is clean and it is easy to find items!! They have unique gifts for pet-lovers and your fur babies. Very much worth the 30-minute drive!!”
“There’s simply no one like Sara and the staff at PSP! They are incredibly kind and helpful - everything they do is centered around their community and fur kids. ♥️”
“I feel so lucky to have found JMBrady for my training gear! I've been ordering from them for a couple years and I'm always pleased with the product and service I receive. Communication is quick and clear, and shipping is always great. Highly recommend!!”
“Best bird store in my opinion, they have VERY knowledgeable staff and are willing to answer any questions you may have about birds and or reptiles. The prices are really good especially for the java wood perches. I came in worried I would be criticized for asking questions and left happy I asked because they answered and surpassed my expectations!”
“Went here with my family on Wednesday July -01-2026 , this was our 1st time coming to this Pet Supplies Plus. Kasidy, went above and beyond to help and assist me . Kasidy has excellent customer service skills. And their was another woman assisting me I don't know here name and she was kind and helpful too. It's a beautiful well- lit large spacious store. Extremely clean . My 2 puppies love the Crunchy O's treats there one of the few places that's sells thoses treats from ( FROMM Family for the Crunchy O's). We'd most definitely will come back to this Pet Supplies Plus in the near future. Extremely friendly staff and very welcoming and most of all , very well kept up and neat inventory and quite organized/ extremely clean much nicer than the previous one I went to. They also have monthly vaccinations ( rabies shoots ) I suggest you check there website for more information. Thank you Kasidy for all of your assistance and help ! We look forward to coming back to your store in the near future sometime. They also have in- store events.”
10AM - 7PM
4 Main St F, Medway
Pet Stores
“Cody's Creations is the absolute best. Kerrie and her team go above and beyond with everything they do. The collars are not just pretty; they have purpose. Okay, sometimes they are just pretty and that’s all they need to be. 😊 The weatherproof biothane leashes and collars are perfect for walking trails, during rain and snow, swimming, whenever high visibility is important. We get the best recommendations on types of collars, leashes, toys, treats, shampoo, bait bags, raw food, etc. Kerrie takes the time to know her clients and their dogs so when I ask for recommendations, I know I’ll be getting exactly what’s right for my boys.
Highly recommend this shop with its carefully curated, high-quality products and kind, knowledgeable owner, and staff. Shop local. You can’t go wrong, and your dogs will always get snuggles and cookies. You can’t get that personal care and attention from generic pet stores or online. Support small business. You won’t regret it.”
“Big Biscuit Bakery dog biscuits are so delicious and my two pups can not get enough of your treats! The owners are professional and fun, and it's just a great place to shop. Great variety of dog food and toys too! Loved seeing you at the Natick Farmers market!”
8:30AM - 4:30PM
111 Coolidge St, Sherborn
Pet Stores
“Since feeding Sweet Meadow Farm Timothy Hay to my pet, she has become increasingly active and seems very excited and eager at every feeding and I have noticed a smoother and silkier fur coating as well and would highly recommend using this product to anyone who loves their pets.”
“A place with a tremendous dedication to supporting cats in need. The staff is very professional, and the volunteers are very caring and understanding of the animals.”
“Bought a 1/2 cord of kiln-dried firewood from here and couldn’t be happier. Great pricing, fast delivery, and the wood quality is excellent - burns clean and hot. Super easy to work with and nice to support a local business doing it right. Highly recommend.”
10AM - 6PM
1284 Worcester St, Natick
Pet Stores
“Huge selection of unique products for cats. I love all the different cat toys they have. You also get to look at the adorable cats that are available for adoption.”
“We are traveling in a rv with a pup we rescued back in Dec. She was in need of a nail clip and grooming and the girl at the campground office told us about Paws and Claws. She had never had more than a nail clip done so we didn’t know how she would react. Our pup is scared of everything. They were so good with her and they did a wonderful job!!! They also have a great dog bakery and some other supplies. We got her a doggie ice cream and cookie before we left. If we lived in this area this would be our permanent groomer! We highly recommend Paws and Claws!”
“I highly recommend this business!
They listen to their people clients.
They're loving to their doggie clients.
They're very reasonably priced.
They're fast!!
Seriously. I have a Shih Tzu that I like groomed in a very specific way (not shaved!) and she's ready in 45 minutes!
This includes bath, blow dry, groom, nails.”
“I'm a regular! Very few groomers will even take cats, and Metro Pets does a fantastic job with my very finicky girl. Really appreciate that they're so conscientious and careful with kitties as well as puppies.”
9AM - 8PM
215 Needham St, Newton
Pet Stores
“Visited here to purchase dog food and toys for my dog. Good selection of products; staff were all very nice, however somewhat slow. Fairly priced items compared to other nearby stores. Nice and clean store with everything nicely filled in and organized entirely. Will probably come back next time I need something small for my puppy.”
“Store was very well supplied with all products. The team was very helpful as we were not familiar with the store so they helped us locate the prducts we needed. We were very pleased with our experience!”
“My dog loves going to this petco! Staff is always welcoming, always a big selection on toys. Laura specifically is always so great to my dog Merrick. She’s always helpful to me and has a treat on hand to give to my boy!”
“Nice store. Well laid out, clean, good inventory. Maybe understaffed, but that seems to be the norm around here. I guess it's just because brick-and-mortar stores have to compete with the etailers.”
“Great selection of pet supplies and really friendly staff who are always eager to help. I love that they have everything from food to toys, and the grooming services are a nice bonus. My dog always gets excited when we go in!”
“Went there today and had an amazing experience with the staff! The manager Zac was possibly the most knowledgeable and helpful person I’ve seen! I had many questions about pet care and potential animals I would like to adopt and this man answered every single question I had! I will be coming back soon to make a purchase or two thanks to this man alone!”
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“This place is the exact kind of no-nonsense, no-frills aquarium store that makes it easy to spend a few hours browsing. There is truly so much to see and the selection changes frequently. I've had many super enlightening conversations on fishkeeping with the staff here and I look forward to stopping by when I'm in the area.”