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“He has been trying his best to fix this door. Unfortunately nothing had worked. But he is a very polite and pleasant service man and I feel comfortable having him try to fix it.”
“Needed help as I am an elderly and limited mobile man. I thank you for your kind and caring service people I will always go to your store on speen street for my needs in the future ❤️”
“Nice clean store. Great inventory and stock of what you would expect at this store. Location is convenient and there is plenty of free parking available. Nice variety of stores around the area as well.”
“While the Watertown store is so much closer for me, it is chaotic in there and West Roxbury is often the same. Since I was in Natick anyhow, I stopped in on a weekday around 10am to get one of those mesh screen door things that you walk through (it actually works, not bad for $15). Masks and sanitizer at the front door for anyone who needs/wants it, and I wandered around looking for the item (for whatever reason, the aisle/bin number wasn't online). After I gave up wandering, I flagged down Bruno who found it for me (thanks Bruno!) and headed to the self checkout. Only negative to the in-store experience was the woman in charge of this area: having someone who is friendly would be a bonus. I can't imagine the parking lot on weekends, so go on a weekday if you can (or right when they open on Saturday and Sunday). The entrance/exit onto Speen St has a traffic light and the Route 30 exit is right-turn only (unless you want to just take a left anyhow). HD stores are dog-friendly as well!!”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
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“The quality of tools has improved tremendously over the last few years and their warranty works well if you are a member of their club. I replaced several items without a receipt no issues.”