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“I’ve been coming to Parkway since we moved to West Roxbury in 2021 and I will never go anywhere else! Lou has always been incredible, going above and beyond, and now Nick and Armando have carried on that legacy. They are honest, helpful, and kind. They complete repairs and maintenance so quickly, and I’ve even recently had to have my car diagnosed and serviced on a deadline, not knowing what was wrong, and they turned it around in the same day. Thank you to the Parkway crew for consistent excellence.”
“I offer a massive thanks to Stan, his wonderful team including Sonia, and Matt, for exceeding my already-high expectations when they helped me to get me into the car of my dreams a couple of months ago. This was my first time buying a car remotely, but any nervousness I had about the process, was met by and easy to reach attitude from the company's owner Stan. The car was extremely well detailed but he and his associate Matt were diligent about providing a few more details for me. When my wife and I flew in, we were taken in warmly by Sonia and Matt, who stayed quite late to see us but wanted no special credit for it. Matt touched up every little detail of the car for us as if it was his own. You can tell he's a big enthusiast who loves what he does.
Your money will be well-spent here, and you will be treated professionally and with kindness. Thanks again, Newton Auto! I'll see you when we're due for the next one!”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“The service was over the top with respect to the knowledge of Mr.Schneider show that I had an issue with my power door lock.
I must say the service is what keeps me coming back to Mercedes of Boston.
Ps. Looking for a used SUV that sits a little high then some. Mark Sutherland.”
“It was my first time using the service department at Herb Chambers Volvo in Norwood. The service manager Paul was great. They handled what needed to be done in a timely fashion. The experience was great and I will have no worries next time I need service.”
“Did great work on my Lexus NX. Was due for new spark plugs, oil change and tire rotation and they had it all done within hours. Much cheaper compared to what a dealership would’ve charged. Will be bringing my car here from now on.”
“I was traveling for the holidays when my car maintenance alert came on, Joe and team took care of me right away the day before Thanksgiving and I am extremely grateful!”
“I had a great experience at Today’s Collision Malden with my Tesla. They repaired my car twice and did an excellent job both times. Coral was the person who helped me. She and the whole team were very responsive. I highly recommend them.”
“Mytireguys got me out of a pinch (pun intended) after I discovered a pothole had damaged my tire and left a bulging sidewall. When I called in, Jake worked with me to set up an appointment quickly even though the specific tire I needed was not in stock and had to be ordered. Julio arrived and was professional, fast and took great care of my Audi S5. He checked and inflated the rest of my tires and made sure everything was ready to go. I'll definitely be using them again, and bonus points for being my neighbors as a local business here in Needham :)”
“My experience at VW Wellesley Auto Haus was absolutely fantastic! From the very beginning, they took care of everything. I especially want to highlight Jens Albrecht, who made the entire process smooth with his friendly and professional approach. We would also like to thank the finance manager, who kindly provided us with a loaner car until our new vehicle arrived. The service was top-notch, and we felt well taken care of throughout. Huge thanks to the whole team – we’ll definitely be coming back! Jan”
“Very clean, easy appt scheduling, was able to wait for my car to be serviced, which I appreciated. Also snacks in the waiting area, which I also appreciated! It can get a little loud in the waiting area as multiple service colleagues are talking via phone & in person to customers. However, they are very professional in their conversations.”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
“It should come as no surprise that once again Nick and his team provide exceptional service at a reasonable price. When it comes to non-warranty related issues related to any of my vehicles, Audy Auto Center is the only place I call.”
“Brian was very helpful and worked with me to get my car better aligned than it has been since I got it (I'm the second owner) iv had a bit of trouble at another location and Brian made it right! I am beyond satisfied with the results and it was a pleasure to drive the car back home. He even found me new wheels in case I need a new ones and I might need one because they are pretty old and corroded. I couldn't ask for better customer service! The Newton location on Needham Street is where I will be going for ALL of my alignment and tire needs from now until the foreseeable future. Thank you Brian it was a pleasure and thanks To the technicians in the back! Hats off too you guys you made my day! I will definitely be recommending this location to my family and friends!
-chris”
“I want to give high praise to Jamal Bridges, Tech specialist for Lexus. I called him from the road on the way to Washington DC for the holiday week as the navigation system was not functioning on my brand new car. He patiently and expertly instructed me how to reset system to get Google map functioning . I needed to call again for Tech Support as I couldn’t lock the car as I had packages on back seat that sent alerts. Once packages removed the doors still not locking. Jamal calmly reviewed numerous steps to try to get car locked.Manual locking worked. I met Jamal today at Lexus of Watertown to reboot the Connect Drive as malfunctioning, tested all keys to lock and remote start. He didn’t leave until all my questions and concerns were addressed.
Jamal Bridges is an outstanding technician, a very kind caring employee who should be recognized. I’m very grateful that he answered my call.”
“Wonderful experience at Yes Auto Group in Newton! Working with Jonas made the whole experience of buying a used car very enjoyable. The whole process - from Jonas’s low pressure sales, to the finance people, and even the guys who work in the shop - was professional, above board, and trustworthy. I was dreading the process of looking for a used car, but Jonas and Yes Auto Group made it truly a pleasure. We will definitely be back!!”
8:30AM - 6PM
449 Neponset St, Norwood
Auto Repair
“Erik at Land Rover is the guy you want to buy a car from. He’s calm, knowledgeable, and available. He understands that purchasing a luxury car isn’t something that can be pushed or rushed. He let me take my time but also followed up. When I decided to move forward he was patient and showed me all of the functionality of the car. When I called him with a tech question, he answered right away and immediately knew what I was talking about and how to fix it. Justin in the finance department was also great. I was able to complete the lease paperwork with him virtually which was one of the best parts of this process.”
“Mr. Paul and the team are super friendly, and sure they really provide a super professional service.
Received my car in a like new condition after the repair.
Highly recommended”
“Angel helped me out today and provided me with the all information that I needed for my tire. Gave me potential options and made sure I understood them. Great service and great attitude :)”
“I had already done a great deal of research on the type of car and the price when I discovered a great match at Waltham Auto Gallery. I met Chris when I arrived to look at the car. Despite knowing I was very interested in the Kia Sorento on their lot, he was very friend and laid-back throughout the process, never applying any of the cliche high-pressure tactics one expects to encounter when buying a car.
We were able to reach an agreement quickly but I still needed to make up my mind on several minor part of our deal. Chris was very patient and cooperative as I made my decisions regarding those details and we drew up the final paperwork. From there they were able to take care of all the RMV paperwork and have me in my car within several days.
I’m very happy with my purchase and would recommend Waltham Auto Gallery to anyone looking for a quality car at a reasonable price.”
“Everybody has an opinion about getting your vehicle serviced at a dealership (cue stealership memes), but I've found Watertown to be the most reliable and trustworthy of the places I've tried. This is true enough that I make the hike from Wakefield to come here even though there are several other places closer. They are good about doing the requested service without coming back and trying to pad the bill with a thousand other 'recommended' things. I'm hoping my Tacoma lasts a long time - so I feel better having folks work on it that really know this vehicle. To that point, this dealership went above and beyond getting me qualified for, and completing the work on, the frame recall for my previous Tacoma.”
7:30AM - 5:30PM
364 Washington St, Malden
Auto Repair
“Miguel and his team are awesome to work with. We were headed on vacation and got a screw stuck in our tire. The team patched the tire and got us back on the road expeditiously!”
7:30AM - 5PM
36 Dudley St, Arlington
Auto Repair
“Great experience. Brought a car in to get the brakes checked. It turned out they were fine and I was not charged, even after I offered to pay for their time inspecting. I’ll definitely bring the car back when new brakes are needed.”
“Mr. Wall is the sales representative who helped me. He is a cool guy with knowledge and passion about the cars. He is also very helpful and responsive during the entire process. Great experience of purchasing my first car!”
“Had some car trouble out of the blue and called Norwood Gulf for some help. Spoke to Dan and he was awesome! Fair prices and great service! Only coming here from now on.”
“Mark and his staff are very professional and honest. They did a fantastic job fixing the scratches on my Toyota! The most reasonable quote among all the
(>5) body shops.”
7:30AM - 5:30PM
128 Boylston St, Brookline
Auto Repair
“Drove into Boston to see a show on a Saturday. My VW MK5 R32 which has DSG trannie and Haldex 4wd was almost there when I started losing drive near the exit. Short version, I made it to Kneeland St, got off and it died. No drive, either forward or back. You could see transmission fluid underneath. Not a good sign. Called AAA and got a flatbed up to VIP. Unfortunately, they were by now closed so I filled out the form and left the car and keys. Worst case was the DSG needed replacing and costing $3-5K. Got to the hotel, went for dinner/drinks and saw the show. Got an Uber back home. The next day I talked to Adam who worked on the car. No trannie fluid in the transmission and the filter/filter housing needed replacement in order to fill it with transmission fluid to see if there was further damage. Cost of about a grand to see if it needed to cost more. Sure, roll the dice. Two days later they called to say all was good after waiting to get the parts and the DSG fluid. Needless to say I believe they do great work and at a reasonable price. This is a complicated car to work on and their diagnosis was excellent. Drove it back this AM and it drives great. Thanks!”
“This is my first time using Waltham Auto Service Center and it was a good experience. I needed a new radiator and wanted that done ASAP. Booking an appointment was easy and Douglas was very professional and friendly.”
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“Friendly people operating the full-service pumps. Good price on gas. State inspection line can be variable but they did a good job and replaced a headlight bulb for a few bucks.”