Exceptional service in assisting me with a problem with a phone ordered online from Verizon. They went out of their way to assist me and solved the problem in about 20 minutes. Awesome customer service for a transaction they earned no money on. Highly recommend.
June 2023
Ben Bearce and his trainee Trey were wonderful in helping me purchase a new phone. Knowledge, patience, kindness, humor,... they have it all. They put me at ease and clarified details in a way I can understand. Tech is not my thing - they were great! ?
June 2023
Big shout out to Andrew E. He spent a lot of time helping me transfer our whole family's service from another carrier to Verizon. During the unexpected long time, Andrew was so patient and had creative ways to tackle the problems. Andrew's knowledge and professionalism were above and beyond!
