The Verizon store at Chestnut Hill is a convenient location for mobile, 5G home internet, and business needs, offering in-store visits, online appointments, and various pick-up and delivery options. Customers have praised the staff for their helpfulness, kindness, and quick service. Destiny was highlighted for her excellent assistance, helping customers upgrade phones, answering questions, and suggesting suitable devices without pressuring them. She provided a positive experience, and one customer called it the best Verizon experience they've had. Ryan was also appreciated for fixing a phone issue swiftly and kindly, without making the customer feel uncomfortable or trying to sell a new phone. The store staff are recognized for being efficient and attentive, with minimal wait times. However, some customers noted issues with online services and third-party stores, mentioning the importance of good leadership, especially for rural community customers. Overall, the store provides friendly, quick, and helpful service in a welcoming environment.
The staff here are super helpful and friendly, always ready to answer any questions I have about my plan or devices. The selection of phones is impressive, and I love that they keep up with the latest tech. A great experience overall!
April 2026
Amazing experience at this Verizon store! The staff was super helpful and took the time to answer all my questions about plans and devices. Definitely worth the visit for anyone looking to upgrade their phone or service!
April 2026
Great knowledgeable staff was in and out every time
