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“I’ve been using SCU for my entire life and have never had an issue. Anything I’ve ever needed has been resolved with a quick conversation. Everyone who works here is super nice and they definitely remember their people. I imagine the bad reviews are mostly the effect of ‘people don’t leave a review when they have a good experience, just when they want to complain about a bad one’”
“I recently went to Navigant Credit Union, in Lincoln, and worked with Caitlin. She helped me secure a loan and move all of my bank accounts over from another bank. She was very knowledgeable, informative and made me feel secure and confident in all of the big decisions I was making. She made the process of switching everything over from my other bank extremely easy a made sure I had everything in place prior to leaving the branch. I am very pleased with the service I received and I’m extremely happy that I have switched to this bank.”
“Great experience opening an account here. Alejandra made it super simple, easy to understand, and answered all my questions. Looking forward to banking with NCU.”
“Heidi was Incredibly helpful in getting me approved and funded for an private sale auto loan, she was able to walk me through the process and get me closed on the loan in the same day, I highly recommend stopping in to navigant for any financial needs!”
“Allie perfect every time I come in very helpful and I bring my tips she does it and it’s a lot I’m a firefighter always busy and she gets me in and out would highly recommend this bank to anyone because of her”
“Layla- what a wonderful representative she is! “Newport ave branch “Layla went far and beyond-couldn't be more impressed and happy about her exceptional customer service”
“Denny was a wonderful 👍 representative she is so sweet and wonderful person God bless her she help me with no problem I understand her great great job Danny”
“I had a great experience opening my checking account thanks to Anayan. She was extremely professional, patient, and made the entire process smooth and easy to understand. She took the time to answer all my questions and made me feel comfortable every step of the way. Excellent customer service. I truly appreciate her help!”
“Thank you, Monica, for helping me with an online banking glitch. You helped solve the problem right away and even gave me a courtesy call back which I appreciated.”
“Verry good service
Now they have
This like u available to deposit
Whit out fill in paperwork
Just license
And they allocate in that account
What u like👍”
“We had an excellent experience Laura Morris was our member service rep who was very knowledgeable regarding our situation and securing a business checking and savings account. Also a shout out to Gidget Grivers for referring us to this branvh”
“During tax season, I had reason to phone my institutions to obtain my interest information on my accounts. I was met with a variety of willingness from customer service agents ranging from “happy to help” to being reprimanded. Needless to say, being reprimanded just incited my motivation to remove all my money and close my accounts at that bank.
Recently, I called my “happy to help” bank again asking for assistance with an account. Once again, I was greeted with gracious and professional service reassuring me that my decision was not in vain.
Coastal1 is my bank of choice. I’m grateful for their service. I’m happy and relived they are my bank.”
“The team here is excellent. I have been a long-time customer with Navigant but Ledi and her team in Manville really go above and beyond to help people. I use Navigant for my business account, my personal account, and now I have family members using Navigant -- and everything has always been great. Highly recommended!”
“I needed help ordering my checks to be sent to a different address. The clerk who helped me took the time to assure me that the new checks would be securely directed to the new address. Her professionalism was both friendly and helpful.”
“Julie D. at the Coastal1 CU Branch in Pawtucket, RI was the absolute best! She helped me set up a savings account and fully informed me on all of the services and products Coastal1 CU offers! I’m so glad that I met her and that I am now a member of Coastal1 CU!!!
- Molly”
“Andy was very helpful during my visit to this branch. He went above and beyond to share information about possible opportunities to save money and benefit from other types of accounts. Thanks, Andy!”
“Came in last minute for an issue on my accounts , with full intention of just closing everything . But Yolanda and Brenda were so helpful and kind they Definitely made me decide to stay ! Thank you so much :) As a bank manager myself I greatly appreciate patience and true customer service when I see it ! 5 stars all around”
“This bank is run EXACTLY the way a bank should be. The staff is helpful and competent. They don't charge you a bazillion fees. I've never been blindsided by strange account charges. They are friendly, community minded and overall excellent!”
“Although i gave this Mansfield branch 5 stars, I based alot on my past 20 yrs experience here.I have to admit I miss pulling up to window, seeing Kathy’s warm smile and greeting , KNOWING my name etc , and always being helpful in a respectable way for my lack of banking knowledge and procedures , if I filled out any deposit slip incorrectly. . She is greatly missed. Dont even get a hello now from anyone at window when I pull up .”
“I highly recommend Coastal 1 Credit Union. Odette Avila, was informative, trustworthy and helpful throughout the entire mortgage process, from the initial phone call till after the closing!! I felt so comfortable and she kept me informed on what I needed to provide so deadlines were met. I shopped other lenders and found Coastal 1 rates to be very competitive. Odette, took time to completely explain the different products and helped me choose the best one for me. Her honest, efficient, non- pushy style was most appreciated!! I’m so happy I called Coastal 1 and had the opportunity to work with Odette Avila!!!!”
“Always have a good experience at this branch. Nice people, can deposit money, get loans no issue. Hardly have written a check in years since online bill pay does it for me. Calls me with a human if they have questions, and responds to online inquiries when I send them. Online experience in general is great.
What else can you ask for? I suppose the only criticism is it’s hard to get $1 coins from them and I can’t find a log of payments online for my mortgage but I haven’t messaged about that yet!”
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“Scu credit union is really great been with this credit union for over 20 yrs . Name change twice but the careing and service is super tellers are great and very nice they deserve more then 5 star thumps up.”